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Managing transport risk and complexity
The document discusses managing transport risk and complexity in logistics, highlighting various risks such as environmental factors, theft, and compliance challenges. It outlines a collective risk and security strategy based on five pillars: technology, intelligence, procedures, communication, and partnerships to protect assets and people. The document also presents case studies and data showing a decline in hijacking incidents due to improved security measures.
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Managing transport risk and complexity
- 1. Managing transport risk& complexity – The Imperial way Leaders in Mobility March 2016
- 2. Contents Types of Risks CaseStudy Risk & Security Strategy Five Pillars to Support the Strategy and Mitigate Risk in the Security Value Chain
- 3. Types of Risksencountered as a LSP
- 4. 4Transport Forum –March 2016 Types of Risks: Broader than high value goods - Environmental Factors: Severe weather conditions - Fires - Hijacking/Armed Robberies/Theft/Pilferage applicable to all products - Temperature control - Accidents - Driver fatigue - Inappropriate operation of equipment (driver behavior, misappropriation of vehicles) - Compliance with tax and other regulatory laws
- 5. Case Study :Tobacco Products
- 6. 6Transport Forum –March 2016
- 7. 7Transport Forum –March 2016
- 8. 8Transport Forum –March 2016 Risk & Security Strategy Collective Strategy between Supplier and Client supporting the following : Respect for our people’s dignity and their human rights is fundamental – Our people are to be treated as innocent until proven guilty. Implement effective security controls, standards, policies and procedures which contribute to the safety and protection of our people, products, assets, markets and reputation Respond to incidents with appropriate, structured and tested plans Establish programs that protect employees, company assets and shareholders from loss from theft, fraud, and other inappropriate activity Investigate and analyze security incidents, take appropriate action and continuously improve Operate in accordance with the laws of the countries where we do business
- 9. 9Transport Forum –March 2016 The 5 pillars to mitigating risk Technology Intelligence Procedures Communication Partnerships
- 10. 10Transport Forum –March 2016 Technology • Multiple tracking devices • CCTV Camera’s (covert & overt) • Tracking “Jamming”-mitigation technology • In-product tracking • Unique vehicle identification • Specialised high security locks on Cargo doors • Modification to high security lock and door to prevent forced entry • Modification to trailer door to prevent access to padlock with bolt cutter • 5th Wheel trailer locks and other innovations • Pre-departure checklists • Pre-determined routes • Continuous Route risk analysis • Additional driver security awareness training and hijack simulations
- 11. 12Transport Forum –March 2016 Partnerships • Between logistics service provider, specialised security provider and the client • Armed guards accompanying loads with high value cargo • Dedicated monitoring operations
- 12. 13Transport Forum –March 2016 Intelligence • Informants report on possible dangers • Specialised investigations into hijackings • Pre-employment credit, fraud checks & polygraphs • Roaming escorts patrolling in high risk delivery areas • Behavioral analysis • Early identification of the development of criminal intent • Profiling
- 13. 14Transport Forum –March 2016 Procedures • Daily operations o Daytime vs Nightime Operations o Pre-departure checklists (mechnical, technology, safety) o Route risk analysis done prior to truck departing on a new route o Use of safe stopping points • Elimination of Predictability • Strict adherence to SOP’s (Zero tolerance to non-conformance) • Investigation are handled by experts to ensure evidence is not contaminated or lost to ensure successful arrests and subsequent convictions
- 14. 15Transport Forum –March 2016 Communication • Constant communication between driver & control room • WhatsApp groups share info on hot spot areas & incident reporting • Speed dialing • PTT phones (“Push To Talk”) • Defined words to indicate a security threat • Drivers not permitted to have private phones, only company phones allowed • Driver training – Continual refresher courses & anti-hijack training • Comprehensive driver debriefing
- 15. 16Transport Forum –March 2016 Hijack Incident Trend 0 5 10 15 20 25 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 • Progressive decline in number of successful hijack attempts over past 12 Months. • Increased rate of successful convictions • Closing down of syndicate groups • Pro-active mitigation of various security risks “The fight against crime will remain a focus area and will require ongoing intervention, continuous improvement and innovation”
- 16.
- 17. 18Transport Forum –March 2016