Global Logistics
Making Sense of it All
By Tom Craig – tomc@ltdmgmt.com
Topics
 Ocean Transport
 Supply Chain Management
Ocean Transport
State of the Industry
• Too many ships
• Slow growth of global trade
with recession
• Losses (especially Asia-
Europe)
The Times – They Are A Changing
Global Trade / Global Logistics
Top 10 Container Carriers
1996
1. APM-Maersk
2. Evergreen
3. P&O Nedlloyd
4. Sea-Land
5. COSCO
6. Hanjin
7. MSC
8. NYK
9. Mitsui
10. Hyundai
2010
1. APM-Maersk
2. MSC
3. CMA-CGM
4. APL
5. Evergreen
6. Hapag-Lloyd
7. COSCO
8. CSAV
9. CSCL
10. Hanjin
Top 10 Container Ports
1980
1. New York/New Jersey
2. Rotterdam
3. Hong Kong
4. Kaohsiung
5. Singapore
6. Hamburg
7. Oakland
8. Seattle
9. Kobe
10. Antwerp
2011
1. Shanghai
2. Singapore
3. Hong Kong
4. Shenzhen
5. Busan
6. Ningbo
7. Guangzhou
8. Qingdao
9. Dubai
10. Rotterdam
Top 10 North American Ports
2000
1. Long Beach
2. Los Angeles
3. New York/New Jersey
4. Charleston
5. Oakland
6. Seattle
7. Norfolk
8. Houston
9. Savannah
10. Tacoma
2011
1. Los Angeles
2. Long Beach
3. New York/New Jersey
4. Savannah
5. Vancouver
6. Oakland
7. Seattle
8. Virginia
9. Houston
10. Manzanillo
Ocean Transport
Mega Ships
Mega Ships
Mega Ship Aircraft Carrier
Issues They Face
• Megas (Triple E) – 18,000+ TEU (vs.
1,000 TEU in 1970’s)
• Lower Operating Costs
• How Will Ships be Filled?
• Which Ports Will Handle Them?
• How Will Ports Handle Them?
• What’s the Investment?
• Bottlenecks!
The P3 Network and More
The P3 Network
• Maersk, MSC, CMA-CGM – The 3 Largest
Carriers
• Formed an operating alliance
• FMC, EU, & China reviewed
• Three Issues –
• Market Share
• Big Ships
• Hubs/Ports Used
P3 Market Share
• 44% Asia-to-Europe
• 24% in the Trans-Pacific
• 42% in the Trans-Atlantic
Trade
P3 Vessel Size
• Average vessel for Asia-
Europe – increasing from
9,300 TEU to 14,200 by end
of 2015
• Maersk’s Largest Vessels –
surpass MSC and CMA CGM
when all Megas delivered
• Creates a Domino Effect
The G6 Alliance
The G6 Alliance
• From New World & Grand Alliances
 APL (#4)
 Hapag-Lloyd (#6)
 NYK
 OOCL
 Hyundai
 Mitsui
 COSCO (#7)
 Hanjin (#10)
 K Line
 Yang Ming
 Evergreen (#5) – May Join
The CKYH Alliance
Canals
 Panama Canal – 2015 or 2016 Expansion
 Updates on East Coast ports with bigger ships &
widening
 $1.6 Billion Overrun
 Construction was slowed during dispute
 Suez Canal - Congestion
Pending Chaos!?
Issues
• Supply (of ships/container
space) exceeds demand
• Pricing/Rates – flat and
somewhat low
• Will “Money People” sit still?
• Last time – carriers laid up
significant tonnage
“coincidentally” at same time
Singapore 2009
Shake Out Ahead?
 Financial
 Much red ink for last 5 years
 Hanjin – operating loss $225 Million / net loss
$631 Million for 2013
 M&A
 CSAV / Hapag-Lloyd (could this new carrier join
the P3?)
The Next Few Years
 As big ships are spread around globally
 More rate volatility in more trade lanes
 Schedule/Service Vagaries
 Dropped weekly sailings
 Fewer Carriers
Ocean Carriers &
Global Supply Chain Erosion
What Carriers Are Doing
 Fewer carriers in business
 Alliances, slot exchanges, and vessel sharing –
created and changed
 Shipping Routes – added and revised
 Sailing Schedules – made and reworked
 “Slow Steaming” – ongoing practice
What It All Means
 Irregular Performance
 Lack of service reliability
 Potential changes as to ports to handle ships
Which Means
 Increased uncertainty for planning
 Undermine inventory yield maximization
 More inventories and more capital tied up
Impact
TOTAL GLOBAL
INVENTORIES
REQUIRED
INVENTORY TO
MEET
REQUIRED TO
MEET SALES
SAFETY STOCK
ADDITIONAL
BUFFER TO
COMPENSATE
FOR
UNRELIABILTY
By The Way…
• How does all this factor into
your importing and carrier
selection (even if you use a
NVO)?
• Do you form an IGA shippers
association to leverage buying
power for import freight?
• Have you considered how
much is big and big – big
carriers and big shippers?
Questions???
Supply Chain Management
Is This Your Supply Chain?
 What do you know about your SC Performance?
 Are you doing much “fire-fighting” (reactive vs.
proactive)?
 Do you have little/no metrics, beyond complaints,
charge backs or costs?
Yours?
 Do you have a monolithic supply chain operation?
 Little/no service differentiation beyond customer
order requirements?
 Is it defined by costs, tasks, and/or functions?
Is This Your Supply Chain?
Perfect Order
 Delivered / Complete / Accurate / On-Time
 How well do you do with customer orders?
 How well do your suppliers do with your PO’s?
Benefits of Real SCM
 Customer Advantage –
 IT’S ABOUT THE CUSTOMER!!!
 Competitive differentiation
 Translates into better revenue and margins
Are You Happy
with the Supply
Chain That YOU
Built?
How Do You View Global Logistics?
SCM - Hot Topics
 Time Compression
 Omni-Channel / Multi-Channel
 Segmentation
 Risk Mitigation
Cycle Time Compression
Cycle Time
 Cycle Time – time from recognition of need (before PO
is issued) until product delivered to you – and sold,
and paid by customer (funds availability affects
procurement)
 Not just length, includes variance
 Time – important for business
Cycle Time
 Inventory-factor of uncertainty (buffer) – longer
than cycle time, more the uncertainty, more the
inventory
 Key factor for responsiveness and agility
 In Lean, extra time is waste
Cycle Time Compression
 Identify and assess each sub-cycle
 Look for gaps, redundancies, and meaningless
items
 External and internal (especially)
 Streamline practices and operations
SC Omni-Channel / Multi-Channel
What It Is
 Selling through multiple channels
 For B2C and B2B
 Sell 24/7 from anywhere in the world
 From any device (e-commerce and m-commerce)
Omni-Channel Examples
 Think Amazon and more
 Home Depot
 Building 3 e-commerce fulfillment centers
 100,000 products (vs. 35,000 for stores)
SCM Omni-Channel Issues
 Speed and accuracy of order shipment
 How to position inventory
 Where to position inventory
 What inventory to position
 Technology – integrated visibility for inventory and
orders in all channels
Multi/Omni-Channel
Direct shipping of gloves “from/for” other party’s ecommerce site
• E-tailer does not have to hold inventory
• Can your suppliers ship to customers elsewhere in the world for you?
Supply Chain Segmentation
What Segmentation Is
 Superior best practice
 Dividing business into discrete groups (not
based on business units) based on similar
characteristics
 Address important company issues
 Serve strategic purpose
Key Issues for
Segmenting
• Differing markets
• Product portfolios
• Customer portfolios
• Inventory yields
• Omni-Channel sales
More Issues for
Segmenting
• Global operations
• Channel partners
• Customer attrition
• Suppliers
• Supply chain risk
Why Segment???
 Stop one-size-fits-all “service” approach
 Reduce internal and external noise that
crates chaos and diverts resources
 Design and align operations for different
sectors
 Build competitive differentiation
How To Segment
1. Identify segments
2. Profile sectors – and customers in them
3. Determine how customers in each
segment differ for SC services
4. Evaluate supply chain services, including
ones not met, and performance for each
segment
Segment Approaches
 Cost – good concept – allocating and
assigning costs - no direct costs
 Value – economic – not good to identify
segment characteristics
 Need – drivers that segments have for
specific service(s)
What To Do With Results
1. Prioritize segments
2. Be specific
3. Evaluate the quality of service
4. Implement services for each segment
5. Develop metrics for each segment’s
service and measure
• Have Actionable Info
Example
Order Size and Annual Volume
Small Orders
Direct to Store
Delivery
Large Orders
with Demanding
Delivery
Small Orders and
No Real Volume
Medium Size
Orders with
Special
Preparation for
Select Products
Order Requirements
Large Order Segment
3rd Cut2nd Cut1st Cut
Large Orders
Rapid Order
Preparation &
Delivery
Same Day
Delivery
Nationwide
To Warehouses
Prepared for
Cross Docking
Regular
Delivery
Export
Special Preparation Segment
3rd Cut2nd Cut1st Cut
Mid-Size Orders
Time for
Picking Two
Products and
Making New
SKU
To Warehouses
To Stores to
Support Ads
Standard Orders To Warehouses
Direct to Store Segment
3rd Cut2nd Cut1st Cut
Small Orders
Picking and
Special
Packaging
Product
Placement in
DCs
Outside
Packager
Redesigned Supply Chain
Special
Handling---
Make New
SKUs & Small
Orders
New
Approach for
Positioning
Inventory --
Location and
In DCs
Geography/
Location--For
Demanding
Delivery &
Store Direct
Supply Chain Risk Mitigation
What Risk Is
 About business opportunity
 Concept traction - Fukushima
 Insurance focus - assets
 Plus contingency planning
Supply Chain Risk
 Complexity
 Geographic Scope
 Offshoring/sourcing
 Outsourcing
 Low inventory
 Lean manufacturing
 JIT manufacturing
Supply Chain Risk
 Deloitte Global Survey
 45% say SC risk program only somewhat
effective or not effective
 53% say SC disruptions have become more
costly
 48% say frequency of risk disruptions with
negative outcomes have increased
More From Deloitte
 Technology, industrial products, diversified
manufacturing most likely to say SC
disruptions have become more costly
 Most costly outcome – margin erosion
 71% say SC risk is important in strategic
decision-making
More
 Top challenges to risk management (RM)
 Lack of cross-functional collaboration (32%)
 Cost of implementing RM strategies (26%)
 SC RM is organized around silos (75%)
 Leads to lack of visibility and collaboration
 Makes difficult to assess and manage risk on
holistic basis
Threat Sources
• Natural disasters
• Geopolitical
• Pandemics
• Technological
• Terrorists
• Commodity prices
Sources
• Labor costs
• Currency
• Ports
• Markets
• Suppliers
• Execution
International Country Risk Guide
Source: PRS Group
1. Norway
2. Brunei
3. Luxembourg
4. Switzerland
5. Singapore
6. Sweden
7. Oman
8. United Arab Emirates
9. Germany
10. Canada
11. Hong Kong
12. Taiwan
#39 – China
#54 – Mexico
#62 - Thailand
#86 – Indonesia
#114 – Sri Lanka
#129 - Pakistan
13. Qatar
14. Saudi Arabia
15. Denmark
16. New Zealand
17. Japan
18. Kuwait
19. Finland
20. Korea Republic
21. Trinidad & Tobago
22. Netherlands
23. Australia
24. Austria
25. Malaysia
Suppliers
Tier 1 Suppliers and More
Risk
 Measure risk
 Financial impact
 Time to recover
 Identification and mitigation – not just for MNC’s
 Cannot mitigate what you do not identify
 For IGA?
Where Will Your
Supply Chain
Take You?

Global Logistics

  • 1.
    Global Logistics Making Senseof it All By Tom Craig – tomc@ltdmgmt.com
  • 2.
    Topics  Ocean Transport Supply Chain Management
  • 3.
  • 4.
    State of theIndustry • Too many ships • Slow growth of global trade with recession • Losses (especially Asia- Europe)
  • 5.
    The Times –They Are A Changing Global Trade / Global Logistics
  • 6.
    Top 10 ContainerCarriers 1996 1. APM-Maersk 2. Evergreen 3. P&O Nedlloyd 4. Sea-Land 5. COSCO 6. Hanjin 7. MSC 8. NYK 9. Mitsui 10. Hyundai 2010 1. APM-Maersk 2. MSC 3. CMA-CGM 4. APL 5. Evergreen 6. Hapag-Lloyd 7. COSCO 8. CSAV 9. CSCL 10. Hanjin
  • 7.
    Top 10 ContainerPorts 1980 1. New York/New Jersey 2. Rotterdam 3. Hong Kong 4. Kaohsiung 5. Singapore 6. Hamburg 7. Oakland 8. Seattle 9. Kobe 10. Antwerp 2011 1. Shanghai 2. Singapore 3. Hong Kong 4. Shenzhen 5. Busan 6. Ningbo 7. Guangzhou 8. Qingdao 9. Dubai 10. Rotterdam
  • 8.
    Top 10 NorthAmerican Ports 2000 1. Long Beach 2. Los Angeles 3. New York/New Jersey 4. Charleston 5. Oakland 6. Seattle 7. Norfolk 8. Houston 9. Savannah 10. Tacoma 2011 1. Los Angeles 2. Long Beach 3. New York/New Jersey 4. Savannah 5. Vancouver 6. Oakland 7. Seattle 8. Virginia 9. Houston 10. Manzanillo
  • 9.
  • 10.
    Mega Ships Mega ShipAircraft Carrier
  • 11.
    Issues They Face •Megas (Triple E) – 18,000+ TEU (vs. 1,000 TEU in 1970’s) • Lower Operating Costs • How Will Ships be Filled? • Which Ports Will Handle Them? • How Will Ports Handle Them? • What’s the Investment? • Bottlenecks!
  • 12.
  • 13.
    The P3 Network •Maersk, MSC, CMA-CGM – The 3 Largest Carriers • Formed an operating alliance • FMC, EU, & China reviewed • Three Issues – • Market Share • Big Ships • Hubs/Ports Used
  • 14.
    P3 Market Share •44% Asia-to-Europe • 24% in the Trans-Pacific • 42% in the Trans-Atlantic Trade
  • 15.
    P3 Vessel Size •Average vessel for Asia- Europe – increasing from 9,300 TEU to 14,200 by end of 2015 • Maersk’s Largest Vessels – surpass MSC and CMA CGM when all Megas delivered • Creates a Domino Effect
  • 16.
  • 17.
    The G6 Alliance •From New World & Grand Alliances  APL (#4)  Hapag-Lloyd (#6)  NYK  OOCL  Hyundai  Mitsui
  • 18.
     COSCO (#7) Hanjin (#10)  K Line  Yang Ming  Evergreen (#5) – May Join The CKYH Alliance
  • 19.
    Canals  Panama Canal– 2015 or 2016 Expansion  Updates on East Coast ports with bigger ships & widening  $1.6 Billion Overrun  Construction was slowed during dispute  Suez Canal - Congestion
  • 20.
  • 21.
    Issues • Supply (ofships/container space) exceeds demand • Pricing/Rates – flat and somewhat low • Will “Money People” sit still? • Last time – carriers laid up significant tonnage “coincidentally” at same time
  • 22.
  • 23.
    Shake Out Ahead? Financial  Much red ink for last 5 years  Hanjin – operating loss $225 Million / net loss $631 Million for 2013  M&A  CSAV / Hapag-Lloyd (could this new carrier join the P3?)
  • 24.
    The Next FewYears  As big ships are spread around globally  More rate volatility in more trade lanes  Schedule/Service Vagaries  Dropped weekly sailings  Fewer Carriers
  • 25.
    Ocean Carriers & GlobalSupply Chain Erosion
  • 26.
    What Carriers AreDoing  Fewer carriers in business  Alliances, slot exchanges, and vessel sharing – created and changed  Shipping Routes – added and revised  Sailing Schedules – made and reworked  “Slow Steaming” – ongoing practice
  • 27.
    What It AllMeans  Irregular Performance  Lack of service reliability  Potential changes as to ports to handle ships
  • 28.
    Which Means  Increaseduncertainty for planning  Undermine inventory yield maximization  More inventories and more capital tied up
  • 29.
    Impact TOTAL GLOBAL INVENTORIES REQUIRED INVENTORY TO MEET REQUIREDTO MEET SALES SAFETY STOCK ADDITIONAL BUFFER TO COMPENSATE FOR UNRELIABILTY
  • 30.
    By The Way… •How does all this factor into your importing and carrier selection (even if you use a NVO)? • Do you form an IGA shippers association to leverage buying power for import freight? • Have you considered how much is big and big – big carriers and big shippers?
  • 31.
  • 32.
  • 33.
    Is This YourSupply Chain?  What do you know about your SC Performance?  Are you doing much “fire-fighting” (reactive vs. proactive)?  Do you have little/no metrics, beyond complaints, charge backs or costs?
  • 34.
    Yours?  Do youhave a monolithic supply chain operation?  Little/no service differentiation beyond customer order requirements?  Is it defined by costs, tasks, and/or functions?
  • 35.
    Is This YourSupply Chain?
  • 36.
    Perfect Order  Delivered/ Complete / Accurate / On-Time  How well do you do with customer orders?  How well do your suppliers do with your PO’s?
  • 37.
    Benefits of RealSCM  Customer Advantage –  IT’S ABOUT THE CUSTOMER!!!  Competitive differentiation  Translates into better revenue and margins
  • 38.
    Are You Happy withthe Supply Chain That YOU Built?
  • 39.
    How Do YouView Global Logistics?
  • 40.
    SCM - HotTopics  Time Compression  Omni-Channel / Multi-Channel  Segmentation  Risk Mitigation
  • 41.
  • 42.
    Cycle Time  CycleTime – time from recognition of need (before PO is issued) until product delivered to you – and sold, and paid by customer (funds availability affects procurement)  Not just length, includes variance  Time – important for business
  • 43.
    Cycle Time  Inventory-factorof uncertainty (buffer) – longer than cycle time, more the uncertainty, more the inventory  Key factor for responsiveness and agility  In Lean, extra time is waste
  • 44.
    Cycle Time Compression Identify and assess each sub-cycle  Look for gaps, redundancies, and meaningless items  External and internal (especially)  Streamline practices and operations
  • 45.
    SC Omni-Channel /Multi-Channel
  • 46.
    What It Is Selling through multiple channels  For B2C and B2B  Sell 24/7 from anywhere in the world  From any device (e-commerce and m-commerce)
  • 47.
    Omni-Channel Examples  ThinkAmazon and more  Home Depot  Building 3 e-commerce fulfillment centers  100,000 products (vs. 35,000 for stores)
  • 48.
    SCM Omni-Channel Issues Speed and accuracy of order shipment  How to position inventory  Where to position inventory  What inventory to position  Technology – integrated visibility for inventory and orders in all channels
  • 49.
    Multi/Omni-Channel Direct shipping ofgloves “from/for” other party’s ecommerce site • E-tailer does not have to hold inventory • Can your suppliers ship to customers elsewhere in the world for you?
  • 50.
  • 51.
    What Segmentation Is Superior best practice  Dividing business into discrete groups (not based on business units) based on similar characteristics  Address important company issues  Serve strategic purpose
  • 52.
    Key Issues for Segmenting •Differing markets • Product portfolios • Customer portfolios • Inventory yields • Omni-Channel sales
  • 53.
    More Issues for Segmenting •Global operations • Channel partners • Customer attrition • Suppliers • Supply chain risk
  • 54.
    Why Segment???  Stopone-size-fits-all “service” approach  Reduce internal and external noise that crates chaos and diverts resources  Design and align operations for different sectors  Build competitive differentiation
  • 55.
    How To Segment 1.Identify segments 2. Profile sectors – and customers in them 3. Determine how customers in each segment differ for SC services 4. Evaluate supply chain services, including ones not met, and performance for each segment
  • 56.
    Segment Approaches  Cost– good concept – allocating and assigning costs - no direct costs  Value – economic – not good to identify segment characteristics  Need – drivers that segments have for specific service(s)
  • 57.
    What To DoWith Results 1. Prioritize segments 2. Be specific 3. Evaluate the quality of service 4. Implement services for each segment 5. Develop metrics for each segment’s service and measure • Have Actionable Info
  • 58.
    Example Order Size andAnnual Volume Small Orders Direct to Store Delivery Large Orders with Demanding Delivery Small Orders and No Real Volume Medium Size Orders with Special Preparation for Select Products Order Requirements
  • 59.
    Large Order Segment 3rdCut2nd Cut1st Cut Large Orders Rapid Order Preparation & Delivery Same Day Delivery Nationwide To Warehouses Prepared for Cross Docking Regular Delivery Export
  • 60.
    Special Preparation Segment 3rdCut2nd Cut1st Cut Mid-Size Orders Time for Picking Two Products and Making New SKU To Warehouses To Stores to Support Ads Standard Orders To Warehouses
  • 61.
    Direct to StoreSegment 3rd Cut2nd Cut1st Cut Small Orders Picking and Special Packaging Product Placement in DCs Outside Packager
  • 62.
    Redesigned Supply Chain Special Handling--- MakeNew SKUs & Small Orders New Approach for Positioning Inventory -- Location and In DCs Geography/ Location--For Demanding Delivery & Store Direct
  • 63.
  • 64.
    What Risk Is About business opportunity  Concept traction - Fukushima  Insurance focus - assets  Plus contingency planning
  • 65.
    Supply Chain Risk Complexity  Geographic Scope  Offshoring/sourcing  Outsourcing  Low inventory  Lean manufacturing  JIT manufacturing
  • 66.
    Supply Chain Risk Deloitte Global Survey  45% say SC risk program only somewhat effective or not effective  53% say SC disruptions have become more costly  48% say frequency of risk disruptions with negative outcomes have increased
  • 67.
    More From Deloitte Technology, industrial products, diversified manufacturing most likely to say SC disruptions have become more costly  Most costly outcome – margin erosion  71% say SC risk is important in strategic decision-making
  • 68.
    More  Top challengesto risk management (RM)  Lack of cross-functional collaboration (32%)  Cost of implementing RM strategies (26%)  SC RM is organized around silos (75%)  Leads to lack of visibility and collaboration  Makes difficult to assess and manage risk on holistic basis
  • 69.
    Threat Sources • Naturaldisasters • Geopolitical • Pandemics • Technological • Terrorists • Commodity prices
  • 70.
    Sources • Labor costs •Currency • Ports • Markets • Suppliers • Execution
  • 71.
    International Country RiskGuide Source: PRS Group 1. Norway 2. Brunei 3. Luxembourg 4. Switzerland 5. Singapore 6. Sweden 7. Oman 8. United Arab Emirates 9. Germany 10. Canada 11. Hong Kong 12. Taiwan #39 – China #54 – Mexico #62 - Thailand #86 – Indonesia #114 – Sri Lanka #129 - Pakistan 13. Qatar 14. Saudi Arabia 15. Denmark 16. New Zealand 17. Japan 18. Kuwait 19. Finland 20. Korea Republic 21. Trinidad & Tobago 22. Netherlands 23. Australia 24. Austria 25. Malaysia
  • 72.
  • 73.
    Risk  Measure risk Financial impact  Time to recover  Identification and mitigation – not just for MNC’s  Cannot mitigate what you do not identify  For IGA?
  • 74.
    Where Will Your SupplyChain Take You?