The document provides an overview of New Public Management (NPM) and discusses how it has impacted managing in the public sector. It describes Christopher Hood's seven tenets of NPM, which aimed to make the public sector more business-like and efficient. It discusses how NPM has led public services to adopt private sector tools and principles, such as performance targets and increased competition. However, it notes key differences remain between public and private sectors, as the public sector aims to efficiently deliver services rather than generate profit. The document uses examples from Renfrewshire Council to illustrate NPM strategies like strategic planning, performance measurement, and decentralization in practice at a local government level in the UK.
This document discusses new approaches to public service delivery, specifically the New Public Management (NPM) movement and governance approach. The key points are:
1) NPM emphasizes partnerships between government, private sector and civil society and introduces business-like practices such as strategic planning and performance management to improve efficiency.
2) Governance focuses on problem-solving through cooperation and emphasizes principles like participation, accountability and fairness.
3) Both approaches aim to improve service quality and delivery through alternative means like establishing agencies, market-testing, competitive tendering, contracting out and commercialization.
1. The document discusses the shift from public administration to public management in the 1980s, which emphasized decentralized control, alternative service delivery mechanisms, and bringing public sector management closer to business methods.
2. It outlines key principles of New Public Management (NPM), including hands-on professional management, explicit performance standards and measures, output-based resource allocation, greater private sector involvement and competition, and more flexible hiring and pay practices.
3. NPM aims to reengineer bureaucracies for better governance through fundamental redesign of processes to dramatically improve performance, cost, quality and service. This is closely related to reinventing government initiatives.
Accountability & transparency and good governance 28 08-2011DrShamsulArefin
The document discusses accountability, transparency, and their impact on public administration. It defines accountability as the obligation of public officials to report on the use of public resources and be answerable for failing to meet objectives. Transparency involves sharing information about government decisions and activities through open records and access to information. When governments are accountable and transparent, it reduces corruption, ensures optimal use of resources, and builds public trust. The implementation of accountability requires measures across procurement, financial management, disclosure, civil society involvement, complaints processes, codes of conduct, and sanctions.
New Public Management (NPM) is a philosophy that aims to modernize public sectors by making them more market-oriented and efficiency-focused. It emphasizes decentralization, competition, performance measurement, and increased private sector involvement in public services. Several projects in the Philippines have applied NPM principles, such as e-governance initiatives in Naga City, outsourcing drivers' license services, and programs that promote competitiveness among local governments.
The document summarizes the evolution of paradigms in public administration from 1900 to the present. It discusses 6 paradigms: 1) Politics/Administration Dichotomy from 1900-1926 which saw PA emerge as a discipline; 2) Principles of Administration from 1926-1937 focused on scientific management; 3) PA as a Political Science from 1950-1970 as it was situated within political science departments; 4) PA as Management from 1956-1970 emphasized organizational theory and management; 5) PA as Public Administration from 1970 onward reestablished PA as an independent field; and 6) From Government to Governance from 1990 which broadened the concept to additional actors. The future of digital governance is also discussed.
New Public Management (NPM) emerged in the 1980s as an administrative reform approach that sought to improve public sector management by importing private sector business concepts and values. Key elements of NPM include an emphasis on hands-on management, explicit performance standards and measures, output controls rather than input controls, increased competition and contracting, and cost-cutting efficiency. For NPM approaches to be successful, a country requires a reasonable level of economic development, an established rule of law and judicial system, a functioning Weberian bureaucratic system, and strong state institutional, technical, and administrative capacity.
This paper which I presented at a training program provides invaluable input into the concept, principles, features of Public Sector Reforms. It also explores the role of international organisations in PSR.
The document discusses improving public service delivery in India. It outlines several key points:
1) Public services are those provided by the government to citizens, either directly or by financing private services. The government has an important role in ensuring basic services and standards of living.
2) Both public and private sectors deliver services, but they differ in their relationships with customers. Public services sometimes have less competition and more indirect customer relationships.
3) Models like SEVOTTAM and ETVX have been proposed to standardize, monitor and improve public services by defining standards, roles and accountability. However, implementation has remained a challenge.
4) Technology and transparency can help make services more equal and accountable
This document discusses new approaches to public service delivery, specifically the New Public Management (NPM) movement and governance approach. The key points are:
1) NPM emphasizes partnerships between government, private sector and civil society and introduces business-like practices such as strategic planning and performance management to improve efficiency.
2) Governance focuses on problem-solving through cooperation and emphasizes principles like participation, accountability and fairness.
3) Both approaches aim to improve service quality and delivery through alternative means like establishing agencies, market-testing, competitive tendering, contracting out and commercialization.
1. The document discusses the shift from public administration to public management in the 1980s, which emphasized decentralized control, alternative service delivery mechanisms, and bringing public sector management closer to business methods.
2. It outlines key principles of New Public Management (NPM), including hands-on professional management, explicit performance standards and measures, output-based resource allocation, greater private sector involvement and competition, and more flexible hiring and pay practices.
3. NPM aims to reengineer bureaucracies for better governance through fundamental redesign of processes to dramatically improve performance, cost, quality and service. This is closely related to reinventing government initiatives.
Accountability & transparency and good governance 28 08-2011DrShamsulArefin
The document discusses accountability, transparency, and their impact on public administration. It defines accountability as the obligation of public officials to report on the use of public resources and be answerable for failing to meet objectives. Transparency involves sharing information about government decisions and activities through open records and access to information. When governments are accountable and transparent, it reduces corruption, ensures optimal use of resources, and builds public trust. The implementation of accountability requires measures across procurement, financial management, disclosure, civil society involvement, complaints processes, codes of conduct, and sanctions.
New Public Management (NPM) is a philosophy that aims to modernize public sectors by making them more market-oriented and efficiency-focused. It emphasizes decentralization, competition, performance measurement, and increased private sector involvement in public services. Several projects in the Philippines have applied NPM principles, such as e-governance initiatives in Naga City, outsourcing drivers' license services, and programs that promote competitiveness among local governments.
The document summarizes the evolution of paradigms in public administration from 1900 to the present. It discusses 6 paradigms: 1) Politics/Administration Dichotomy from 1900-1926 which saw PA emerge as a discipline; 2) Principles of Administration from 1926-1937 focused on scientific management; 3) PA as a Political Science from 1950-1970 as it was situated within political science departments; 4) PA as Management from 1956-1970 emphasized organizational theory and management; 5) PA as Public Administration from 1970 onward reestablished PA as an independent field; and 6) From Government to Governance from 1990 which broadened the concept to additional actors. The future of digital governance is also discussed.
New Public Management (NPM) emerged in the 1980s as an administrative reform approach that sought to improve public sector management by importing private sector business concepts and values. Key elements of NPM include an emphasis on hands-on management, explicit performance standards and measures, output controls rather than input controls, increased competition and contracting, and cost-cutting efficiency. For NPM approaches to be successful, a country requires a reasonable level of economic development, an established rule of law and judicial system, a functioning Weberian bureaucratic system, and strong state institutional, technical, and administrative capacity.
This paper which I presented at a training program provides invaluable input into the concept, principles, features of Public Sector Reforms. It also explores the role of international organisations in PSR.
The document discusses improving public service delivery in India. It outlines several key points:
1) Public services are those provided by the government to citizens, either directly or by financing private services. The government has an important role in ensuring basic services and standards of living.
2) Both public and private sectors deliver services, but they differ in their relationships with customers. Public services sometimes have less competition and more indirect customer relationships.
3) Models like SEVOTTAM and ETVX have been proposed to standardize, monitor and improve public services by defining standards, roles and accountability. However, implementation has remained a challenge.
4) Technology and transparency can help make services more equal and accountable
This document provides an overview of public administration as a field of study. It defines public administration as the implementation and management of government policies and affairs. It discusses the integral and managerial views of public administration. It also outlines the traditional and modern scopes of public administration. Finally, it examines the six paradigms of public administration that have emerged over time, including the politics-administration dichotomy, principles of administration, public administration as political science, public administration as management, public administration itself, and the emergence of governance.
This document outlines the public policy formulation process. It begins with defining key concepts like policy and public policy. The public policy formulation process has four phases - initiation, generation, implementation, and evaluation. The initiation phase involves agenda-setting, identifying policy issues, and stakeholder engagement. The generation phase is when policies are formulated and drafted. Implementation involves enacting the policies. Evaluation is monitoring and assessing the policies. The document provides details on steps like policy analysis and stakeholder consultation that are part of the initiation and generation phases of the public policy formulation process.
Public Budgeting System and Expenditures PhilippinesKaren S.
The document discusses public budgeting systems and expenditures from several perspectives. It defines a budget and provides theories on budgeting. It views the budget as an economic process of allocating resources, a political process of competition for limited resources, and an administrative process for planning, coordination and evaluation. The budget impacts a nation's fiscal health and economy. Budgeting theories from developed countries do not always apply to developing countries that face more constraints due to underdevelopment.
New Public Management and Reinventing Government emerged in the 1980s and 1990s as responses to economic problems and a desire for more efficient and cost-effective government. Key aspects included being more customer-oriented, decentralizing authority, and applying private sector business models to government. The new public management movement advocated for competition, quantifying performance, and giving managers more autonomy. Reinventing Government proposed operating governments like businesses to improve outcomes. Reengineering sought radical improvements to processes through exploiting technology. These reforms aimed to improve productivity and services while reducing costs.
The document discusses New Public Management (NPM), which refers to reforms since the 1980s to improve efficiency and performance in western governments. Key aspects of NPM include emphasizing cost-cutting, adopting private sector practices, focusing on results over procedures, increasing competition, and making organizations more customer-oriented. However, some argue NPM has increased costs in the short-term and damaged organizations' ability to provide quality services. Overall, NPM aims to make public services more efficient and effective.
The document discusses various aspects of public financial management including:
1) It outlines the key components of a public financial management system including resource generation, allocation, and expenditure management.
2) It describes the evolution of budgeting approaches from line-item budgets to performance and zero-based budgeting.
3) It discusses elements of modern budgeting reforms including medium-term budget frameworks, increased transparency, and a focus on results rather than just inputs.
Public administration involves managing and administering public/government affairs. It has evolved over time from traditional public administration to development administration and new public administration. Traditional public administration focused on efficiency and following rules, while development administration emphasizes goals, participation, decentralization and planning for change. New public administration rejects being value-neutral and instead focuses on social equity, being client-oriented, and qualitative transformation through decentralization. The key functions of public administration include planning, organizing, staffing, directing, coordinating, reporting and budgeting.
The document discusses the process of public policy. It defines policy and differentiates it from procedures and guidelines. It then outlines the key steps in the public policy process: problem identification, agenda setting, policy making, budgeting, implementation, and evaluation. It notes that key actors in agenda setting include think tanks, interest groups, media, and government officials. The document also discusses who the main players are in making economic policies, noting the roles of the prime minister, donor community, various ministries and constituencies. It provides guidelines for changing policies, emphasizing preparation, planning, personal contact, understanding community perspectives, positivism, participation, publicity, and persistence.
The document summarizes the six paradigms of public administration:
1) Politics/Administration Dichotomy (1900-1926) which distinguished between politics and administration
2) Principles of Administration (1927-1937) which focused on universal principles
3) Challenge to Paradigm (1938-1950) which questioned the dichotomy and principles
4) Public Administration as Political Science (1950-1970) which saw it as a subfield of political science
5) Public Administration as Management (1956-1970) with a focus on techniques
6) Emergence of Governance (1990-present) which emphasizes joint governance roles. It also discusses new paradigms like reinventing government and e-g
This document provides an overview of public policy for students in public policy and economics programs. It defines key terms related to public policy, examines the nature and importance of public policy, and discusses some specific policy areas. The learning objectives are to define public policy terms, analyze the importance of policy, describe the nature and characteristics of policy, examine what policies do, and examine the rationale for public policy. It provides definitions of policy, discusses elements and goals of policy, and distinguishes between policy outputs and outcomes. It also covers the relationship between politics and public policy.
The document compares public expenditure management (PEM) reforms in New Zealand and Australia. Both countries introduced reforms to improve aggregate fiscal discipline, allocation efficiency, and operational efficiency. New Zealand's reforms included establishing state-owned enterprises, abolishing permanent public sector tenure, enhancing transparency through the Public Finance Act, and the Fiscal Responsibility Act. Australia introduced a medium-term expenditure framework focusing on forward estimates, macroeconomic planning, and portfolio budgeting. Key similarities in the PEM reforms of both countries include increased transparency, devolution, contestability, and commitment to fiscal discipline.
The document discusses decentralization and deconcentration in unitary states. It explores definitions of the terms and debates around centralization versus decentralization. Some key points discussed include:
- Decentralization can refer to political, administrative, and fiscal transfers of power from central to local governments.
- Deconcentration is considered the weakest form of decentralization, involving an intra-organizational redistribution of authority within a national government.
- There are disagreements around whether deconcentration is a form of decentralization or separate concept. Some argue they exist on a continuum rather than as dichotomous concepts.
The document discusses the origins and theories of public borrowing and debt. It outlines different periods and schools of thought around public debt, from mercantilism and Adam Smith's criticisms of borrowing, to Keynes' theory of deficit financing. The document also examines development finance models and how borrowing from international organizations like the IMF and World Bank became prominent sources of funds for developing countries pursuing infrastructure and other development projects.
This document outlines the key topics to be covered in a Foundations of Public Administration course for BPA students. The course will use lectures, student presentations, open discussions, quizzes and a final exam to address four main questions over four meetings: what is public administration, who are public administrators, why public administration matters, and what are the issues and challenges. Key topics to be covered include the nature, scope and theories of public administration, administrative processes and techniques, human resources management, fiscal administration, regulatory functions, and issues related to accountability, ethics and economic development. Assessment will be based on attendance, quizzes, reports, projects and the final exam.
1) In the 1830s, Alexis de Tocqueville observed the phenomenon of individualism in America, which he contrasted with the egoism he saw in Europe.
2) The progressive movement led to reforms like the Pendleton Act in 1883, which professionalized the civil service through a merit-based hiring system.
3) There have been various attempts to define public administration, with scholars focusing on elements like its role in policymaking, fiscal administration, and organization and management of government. Its relationship to political science has also been an ongoing topic of discussion.
Effects of globalization on public administrationamanlodha5
Globalization has significantly impacted public administration in India. It has led to changes like making governments more entrepreneurial and efficient through New Public Management techniques. Bureaucracies now aim to be facilitators of change rather than obstacles. E-governance uses technology and transparency to make administration more responsive to citizens. Overall, globalization has shifted power from nation-states to international actors and increased demands on governments, transforming how public administration functions.
The document discusses the need for and use of public administration theory. Some key points:
- The practices of public administration, such as organization and management, have existed as long as civilization to help develop societies in a complex world. However, PA as a formal academic field is relatively new.
- While early thinkers like James Wilson were skeptical of theory, it is the foundation for understanding PA. Descriptive and explanatory theories help observers see and comprehend phenomena in the field.
- Predictive theories in PA cannot forecast exact outcomes but rather provide a framework for anticipating general patterns and probable results over time based on past observations.
- No single theory can fully capture the complexity of PA realities. Taken together,
The document discusses the emergence of new public management and reinventing government ideas in the 1980s and 1990s. These ideas aimed to make government more efficient and cost-effective by applying private sector practices to the public sector. They emphasized making government more customer-oriented, decentralized, and business-like. Critics argued these approaches focused too much on customers rather than citizens. The document also outlines some of the key principles of new public management and reinventing government.
This document summarizes Dwight Waldo's work on the "Administrative State" which challenged prevailing views of public administration in the 20th century. Waldo argued that the political-administration dichotomy proposed by Woodrow Wilson was false and that administration is at the core of modern democratic government. He believed democratic theory must address administration and administrative theory must address democratic politics. Waldo also argued that efficiency cannot remain the sole focus of public administration as it is a political claim that can undermine democratic values and participation.
Public Sector Reforms and Outsourcing Services in Nigeria: An Empirical Evalu...iosrjce
IOSR Journal of Business and Management (IOSR-JBM) is a double blind peer reviewed International Journal that provides rapid publication (within a month) of articles in all areas of business and managemant and its applications. The journal welcomes publications of high quality papers on theoretical developments and practical applications inbusiness and management. Original research papers, state-of-the-art reviews, and high quality technical notes are invited for publications.
Aligning with the UN Sustainable Development Goals #SDGsSusan McPherson
The document provides an overview of the United Nations' Sustainable Development Goals (SDGs) and how businesses can integrate and align with them. It discusses that the 17 SDGs were announced in 2016 to end poverty, protect the planet, and ensure prosperity for all people over the next 15 years. The SDGs expanded upon and followed the Millennium Development Goals. It notes that the SDGs mean business and encourage mobilizing the global business community to realize the goals, which will improve business environments and create opportunities for responsible companies. Examples are given of how companies can engage employees, include global causes, and raise awareness of the SDGs.
This document provides an overview of public administration as a field of study. It defines public administration as the implementation and management of government policies and affairs. It discusses the integral and managerial views of public administration. It also outlines the traditional and modern scopes of public administration. Finally, it examines the six paradigms of public administration that have emerged over time, including the politics-administration dichotomy, principles of administration, public administration as political science, public administration as management, public administration itself, and the emergence of governance.
This document outlines the public policy formulation process. It begins with defining key concepts like policy and public policy. The public policy formulation process has four phases - initiation, generation, implementation, and evaluation. The initiation phase involves agenda-setting, identifying policy issues, and stakeholder engagement. The generation phase is when policies are formulated and drafted. Implementation involves enacting the policies. Evaluation is monitoring and assessing the policies. The document provides details on steps like policy analysis and stakeholder consultation that are part of the initiation and generation phases of the public policy formulation process.
Public Budgeting System and Expenditures PhilippinesKaren S.
The document discusses public budgeting systems and expenditures from several perspectives. It defines a budget and provides theories on budgeting. It views the budget as an economic process of allocating resources, a political process of competition for limited resources, and an administrative process for planning, coordination and evaluation. The budget impacts a nation's fiscal health and economy. Budgeting theories from developed countries do not always apply to developing countries that face more constraints due to underdevelopment.
New Public Management and Reinventing Government emerged in the 1980s and 1990s as responses to economic problems and a desire for more efficient and cost-effective government. Key aspects included being more customer-oriented, decentralizing authority, and applying private sector business models to government. The new public management movement advocated for competition, quantifying performance, and giving managers more autonomy. Reinventing Government proposed operating governments like businesses to improve outcomes. Reengineering sought radical improvements to processes through exploiting technology. These reforms aimed to improve productivity and services while reducing costs.
The document discusses New Public Management (NPM), which refers to reforms since the 1980s to improve efficiency and performance in western governments. Key aspects of NPM include emphasizing cost-cutting, adopting private sector practices, focusing on results over procedures, increasing competition, and making organizations more customer-oriented. However, some argue NPM has increased costs in the short-term and damaged organizations' ability to provide quality services. Overall, NPM aims to make public services more efficient and effective.
The document discusses various aspects of public financial management including:
1) It outlines the key components of a public financial management system including resource generation, allocation, and expenditure management.
2) It describes the evolution of budgeting approaches from line-item budgets to performance and zero-based budgeting.
3) It discusses elements of modern budgeting reforms including medium-term budget frameworks, increased transparency, and a focus on results rather than just inputs.
Public administration involves managing and administering public/government affairs. It has evolved over time from traditional public administration to development administration and new public administration. Traditional public administration focused on efficiency and following rules, while development administration emphasizes goals, participation, decentralization and planning for change. New public administration rejects being value-neutral and instead focuses on social equity, being client-oriented, and qualitative transformation through decentralization. The key functions of public administration include planning, organizing, staffing, directing, coordinating, reporting and budgeting.
The document discusses the process of public policy. It defines policy and differentiates it from procedures and guidelines. It then outlines the key steps in the public policy process: problem identification, agenda setting, policy making, budgeting, implementation, and evaluation. It notes that key actors in agenda setting include think tanks, interest groups, media, and government officials. The document also discusses who the main players are in making economic policies, noting the roles of the prime minister, donor community, various ministries and constituencies. It provides guidelines for changing policies, emphasizing preparation, planning, personal contact, understanding community perspectives, positivism, participation, publicity, and persistence.
The document summarizes the six paradigms of public administration:
1) Politics/Administration Dichotomy (1900-1926) which distinguished between politics and administration
2) Principles of Administration (1927-1937) which focused on universal principles
3) Challenge to Paradigm (1938-1950) which questioned the dichotomy and principles
4) Public Administration as Political Science (1950-1970) which saw it as a subfield of political science
5) Public Administration as Management (1956-1970) with a focus on techniques
6) Emergence of Governance (1990-present) which emphasizes joint governance roles. It also discusses new paradigms like reinventing government and e-g
This document provides an overview of public policy for students in public policy and economics programs. It defines key terms related to public policy, examines the nature and importance of public policy, and discusses some specific policy areas. The learning objectives are to define public policy terms, analyze the importance of policy, describe the nature and characteristics of policy, examine what policies do, and examine the rationale for public policy. It provides definitions of policy, discusses elements and goals of policy, and distinguishes between policy outputs and outcomes. It also covers the relationship between politics and public policy.
The document compares public expenditure management (PEM) reforms in New Zealand and Australia. Both countries introduced reforms to improve aggregate fiscal discipline, allocation efficiency, and operational efficiency. New Zealand's reforms included establishing state-owned enterprises, abolishing permanent public sector tenure, enhancing transparency through the Public Finance Act, and the Fiscal Responsibility Act. Australia introduced a medium-term expenditure framework focusing on forward estimates, macroeconomic planning, and portfolio budgeting. Key similarities in the PEM reforms of both countries include increased transparency, devolution, contestability, and commitment to fiscal discipline.
The document discusses decentralization and deconcentration in unitary states. It explores definitions of the terms and debates around centralization versus decentralization. Some key points discussed include:
- Decentralization can refer to political, administrative, and fiscal transfers of power from central to local governments.
- Deconcentration is considered the weakest form of decentralization, involving an intra-organizational redistribution of authority within a national government.
- There are disagreements around whether deconcentration is a form of decentralization or separate concept. Some argue they exist on a continuum rather than as dichotomous concepts.
The document discusses the origins and theories of public borrowing and debt. It outlines different periods and schools of thought around public debt, from mercantilism and Adam Smith's criticisms of borrowing, to Keynes' theory of deficit financing. The document also examines development finance models and how borrowing from international organizations like the IMF and World Bank became prominent sources of funds for developing countries pursuing infrastructure and other development projects.
This document outlines the key topics to be covered in a Foundations of Public Administration course for BPA students. The course will use lectures, student presentations, open discussions, quizzes and a final exam to address four main questions over four meetings: what is public administration, who are public administrators, why public administration matters, and what are the issues and challenges. Key topics to be covered include the nature, scope and theories of public administration, administrative processes and techniques, human resources management, fiscal administration, regulatory functions, and issues related to accountability, ethics and economic development. Assessment will be based on attendance, quizzes, reports, projects and the final exam.
1) In the 1830s, Alexis de Tocqueville observed the phenomenon of individualism in America, which he contrasted with the egoism he saw in Europe.
2) The progressive movement led to reforms like the Pendleton Act in 1883, which professionalized the civil service through a merit-based hiring system.
3) There have been various attempts to define public administration, with scholars focusing on elements like its role in policymaking, fiscal administration, and organization and management of government. Its relationship to political science has also been an ongoing topic of discussion.
Effects of globalization on public administrationamanlodha5
Globalization has significantly impacted public administration in India. It has led to changes like making governments more entrepreneurial and efficient through New Public Management techniques. Bureaucracies now aim to be facilitators of change rather than obstacles. E-governance uses technology and transparency to make administration more responsive to citizens. Overall, globalization has shifted power from nation-states to international actors and increased demands on governments, transforming how public administration functions.
The document discusses the need for and use of public administration theory. Some key points:
- The practices of public administration, such as organization and management, have existed as long as civilization to help develop societies in a complex world. However, PA as a formal academic field is relatively new.
- While early thinkers like James Wilson were skeptical of theory, it is the foundation for understanding PA. Descriptive and explanatory theories help observers see and comprehend phenomena in the field.
- Predictive theories in PA cannot forecast exact outcomes but rather provide a framework for anticipating general patterns and probable results over time based on past observations.
- No single theory can fully capture the complexity of PA realities. Taken together,
The document discusses the emergence of new public management and reinventing government ideas in the 1980s and 1990s. These ideas aimed to make government more efficient and cost-effective by applying private sector practices to the public sector. They emphasized making government more customer-oriented, decentralized, and business-like. Critics argued these approaches focused too much on customers rather than citizens. The document also outlines some of the key principles of new public management and reinventing government.
This document summarizes Dwight Waldo's work on the "Administrative State" which challenged prevailing views of public administration in the 20th century. Waldo argued that the political-administration dichotomy proposed by Woodrow Wilson was false and that administration is at the core of modern democratic government. He believed democratic theory must address administration and administrative theory must address democratic politics. Waldo also argued that efficiency cannot remain the sole focus of public administration as it is a political claim that can undermine democratic values and participation.
Public Sector Reforms and Outsourcing Services in Nigeria: An Empirical Evalu...iosrjce
IOSR Journal of Business and Management (IOSR-JBM) is a double blind peer reviewed International Journal that provides rapid publication (within a month) of articles in all areas of business and managemant and its applications. The journal welcomes publications of high quality papers on theoretical developments and practical applications inbusiness and management. Original research papers, state-of-the-art reviews, and high quality technical notes are invited for publications.
Aligning with the UN Sustainable Development Goals #SDGsSusan McPherson
The document provides an overview of the United Nations' Sustainable Development Goals (SDGs) and how businesses can integrate and align with them. It discusses that the 17 SDGs were announced in 2016 to end poverty, protect the planet, and ensure prosperity for all people over the next 15 years. The SDGs expanded upon and followed the Millennium Development Goals. It notes that the SDGs mean business and encourage mobilizing the global business community to realize the goals, which will improve business environments and create opportunities for responsible companies. Examples are given of how companies can engage employees, include global causes, and raise awareness of the SDGs.
New public management (npm) and public sector administration in nigeriaAlexander Decker
This document discusses New Public Management (NPM) and its application in Nigeria. It provides background on NPM, noting that it emerged in Europe and America in the 1980s in response to criticisms of traditional public administration models. NPM advocates changing the role of the state to be more indirect through policies, facilitation, and coordination rather than direct service provision. It also emphasizes market discipline, performance measures, and efficiency. The document examines how NPM was adopted in Nigeria in the 1990s through commercialization and privatization. It reviews literature on NPM and compares traditional and NPM approaches. The purpose is to analyze NPM's suitability for Nigeria's public sector and provide recommendations for its implementation. Secondary sources were used in
An introduction to public adminstration 185 halKhairul Iksan
The document discusses the changing nature of public administration over time. It outlines 5 phases of evolution:
1) 1887-1926: Establishment as an independent discipline separate from political science with Woodrow Wilson's foundational work. Focus on the dichotomy between politics and administration.
2) 1927-1937: Development of principles of public administration and a policy perspective.
3) 1938-1947: Period of behaviorialism and development as a social science.
4) 1948-1970: Crisis of identity and challenges to the dichotomy view.
5) 1971-onwards: Emergence of new public administration focused on public policy and management.
Presentation Public Private Partnership (PPP) Khalid Rasulli
This document discusses public-private partnerships (PPPs) in India's urban water sector. It defines PPPs and outlines the types used, including supply contracts, turnkey projects, leases, concessions, and others. Case studies from Senegal and Manila are provided that show how PPPs improved access to water for more people at lower costs. For PPPs to succeed in India's water sector, the document recommends establishing long-term sector trends, following accepted principles, streamlining bureaucracy, developing regulatory frameworks, and reforming tariff structures.
Prof. Chhaya Patel is an assistant professor at the University of Mumbai. She received her PhD in Computer Science from MIT in 2010. Her research focuses on machine learning algorithms for natural language processing and their applications.
This document discusses the emergence and key aspects of New Public Management (NPM). It begins by explaining that NPM emerged in the late 1980s as a new theory that advocated applying private sector management models to improve efficiency and service orientation in the public sector. It then outlines some of the main criticisms of prior public administration models that led to calls for reform. Some of the core features of the NPM approach that were proposed include an emphasis on efficiency, use of markets and competition, and giving managers more autonomy. The document also notes that NPM-style reforms have now spread globally and have been driven by various economic and political factors.
Administration involves setting policies, objectives, and plans for an organization, while management focuses on implementing those plans and coordinating organizational activities. Practically, managers perform both administrative and management functions, with higher-level managers spending more time on administration and lower-level managers focusing more on operational management. Public administration differs from private administration in that it operates within a legal and political framework, aims to serve public needs rather than profit, and is accountable to the public. It also typically involves larger-scale operations and provides essential services.
Public-private partnerships (PPPs) involve private entities participating in or supporting public infrastructure provision. Key characteristics include shared participants, resources, risks, and focus on long-term services. PPPs can occur at the project or policy level. Reasons for PPPs include budget deficits, aging infrastructure, efficiency gains, and introducing competition. Common PPP models include build-operate-transfer (BOT) where the private sector finances, builds, operates, then transfers ownership to the public sector. PPPs are suitable for transport, water, health, education, and other facilities if the right legal and political frameworks and private sector capacity exist. Benefits include risk allocation and value for taxpayers, while pitfalls include complexity and
Since the adoption of the Millennium Development Goals at the United Nations Millennium Summit in 2000, the goals have become the international standard of reference for measuring and tracking improvements in the human condition in developing countries. The Goals are backed by a political mandate agreed to by the leaders of all UN member states. They offer a comprehensive and multidimensional development framework and set clear quantifiable targets to be achieved by 2015. ( Alam : 2006 )
The importance of a well-performing public administration was reiterated in Resolution 57/277 of the General Assembly on Public Administration and Development which states that “an efficient, accountable, effective and transparent public administration, at both the national and international levels, has a key role to play in the implementation of internationally agreed goals, including the MDGs”.
I have prepared this paper
on “Achieving MDGs using
New Public Management Approach ” .
This document summarizes a research article about aligning public sector performance measurement globally. The article reviews theories and literature on measuring performance in the public sector. It finds that multidimensional measures that include non-financial metrics, like the Balanced Scorecard, have been adopted to better meet stakeholders' needs. However, aligning measures across countries is difficult due to variations in public sector structures and goals. The value of the research is in expanding understanding of appropriate public sector management practices and identifying effective performance indicators.
NPM seeks to introduce business-like practices to government in order to improve efficiency and effectiveness. It emphasizes customer satisfaction, accountability, performance measurement, decentralization, and private sector styles of management. Theoretical foundations include public choice theory, which views bureaucrats as self-interested rather than public-interested, and principal-agent theory, which argues politicians and bureaucrats are difficult for the public to hold accountable. NPM aims to address deficiencies perceived in traditional public administration models.
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1. B00185272 1
Managing in the Public Sector
New Public Management
Authors: (B00185272)
Module: Managing in the Public Sector
Module Code: BUSN09021-9289
Date of Submission: 01/07/2015
Word Count: 2,200
2. B00185272 2
The late 1980s public administration has evolved to demonstrate a businesslike
approach that is known as NPM (New Public Management). The author of this paper
will explain a brief history and the introduction of Christopher Hood’s seven tenets of
NPM and discuss the assertion that NPM has made managing in the public sector
similar as managing in the private sector. By demonstrating tools that’s used in the
private sector but also used in public sector with an end result.
The author will assess a strategy which involves a scorecard and examples of
Renfrewshire Council services, including service improvements within the community
with an overview of other public sector companies and a description of the private
companies finishing with a conclusion.
(Hood, 1991) labeled NPM as an abbreviated name for a set of generally similar
administrative doctrines that controlled the bureaucratic reform agenda in many
Organization for Economic Cooperation and Development (OECD) countries from the
late 70s early 80s and procedures of the public sector in order to make it competitive
and efficient in resource and service delivery (Hood 1996, p271) Figure 1 provides
seven doctrinal elements of NPM with a meaning and a justification.
4. B00185272 4
It’s worth noting that such seven elements of NPM don’t occur in every situation
meaning if one element is absent from the list, it does not compromise the NPM
strategy. (Pollitt 1995,p133) states that such list of elements is a ‘shopping basket’
for whom, who wish to reform the public sector however internationalization NPM has
significant variations from country to country as they don’t have a single intellectual
provenance but do support common themes. In the past, most Organisation’s for
Economic Cooperation and Development (OECD) countries; Australia, New Zealand
and Sweden amongst others have experienced exposure to the seven doctrines
(Hood, 1995). Although OCED countries have experienced exposure, over the period
of the twentieth century, numerous countries have witnessed changes in the public
service that’s being provided (Pollitt, 2003, p.19)
These changes in reforms (Pollitt 2003,p.19) suggests that it impacts the connections
between the public and private sectors in a range of ways which still continue to
change and develop in today’s world, for example;
“In many OECD countries ‘public-private partnerships’ (PPPs) have become
very fashionable, especially in the area of urban regeneration, transportation
and other infrastructure”
“Many other public services have been ‘contracted out’. This means that the
public authorities still retain responsibility for seeing that the service is provided,
and still pay for it and set the standards and requirements for it, but the actual
work of delivering the service is undertaken, on contract, by some other
organisation” (Pollitt, 2003, p.19)
5. B00185272 5
The New Public Management (NPM) concept emerged in the United Kingdom (UK)
and many developed countries in the 1980s (Hood, 1995). According to (Hood, 1995,
p.48) the description of The New Public Management is the term used to describe a
change in public management since the change of power from the election in 1979.
At this time, Britain’s first female swept to power at the doors of NO 10 Downing Street
on 4 May 1979. As newly elected Prime Minister, Margaret Thatcher (Conservatives)
served three consecutive terms in office (BBC, 2015).
During this period of time, the concerns were on the development of new mechanisms
for the accountabilities within the public sector. (Oliver and Drewry 1996, p.1) discuss
“the years since 1975 when Margaret Thatcher became the Prime Minister have
particularly associated with radical programs to reform public services, both
substantively, in terms of the nature and range of services provided by the state and
institutionally, in terms of the way in which service provisions is organized and funded”.
Albeit the state dominated and organized public services, it was not achieving to
deliver quality services efficiently or effectively to society before the rise of NPM in
the early 1980s.
Before the Thatcherism era, (Mackie 2005,p.5) discusses that the Plowden
Committee (1961-1963) was a key influence on the relevance of management in the
public sector, controlling the Public Expenditure which recommended a series of
reforms in planning and control and economic management. (Keeling 1973) supports
that such decisions by the Plowden Committee were essential to allow any significant
improvements in management within public service.
6. B00185272 6
(Mackie, 2005, p.2) continues, “In 1968, the Fulton report (1968) gave a further
description of ‘management’ which was wider than any given previously and that was
much more consistent with the use of the word business.
Management in the public sector are more engaged which passes through to senior
level, allowing them to participate in operational and management strategy with a
more ‘hands-on approach’ requiring a clear responsibility for action (Hood, 1991). An
example of this, is the government outlining their own expectations for the
organisation in the public sector to achieve results, however the public sector
(organisation) will draft up its own strategic goals to submit for authorization to
implement such goals (Mackie, 1995). These goals could include but not exhaustive,
standard of performance, explicit and specific targets, performance indicators and
reporting. While considering Strategic planning, it’s also worth taking into account of
performance and value for money?
Governments can enhance performance by creating competition in service, using a
Compulsory Competitive Tendering (CCT) process, which was introduced in the early
80s in the United Kingdom (UK) that allows the ‘best’ contractor to win over the public
sector organisation that it can provide the best value for money. The government can
then ensure that performance monitoring and reviews take place, this allows such
government to determine costing for a particular service which can lead to term
contracts and other agreements. By being competitive, this may result in rivalry as
this would lead to reducing costs and better service standards (Hood, 1991).
An example of the tendering process is the Local Government Planning and Land Act
1980 that formed a set of rules to tender for building and civil engineering work which
7. B00185272 7
was extended in 1988-1992 to other areas, to street and building cleaning, catering
and financial services amongst other sectors which allowed the winning contractor to
use their own employees and by doing such activity, the main objective is to reduce
the overall costs without impacting service and quality. By changing the pattern of
the workforce .i.e. reducing workforce or introducing younger employees for better
productivity which would lead to a competitive environment with the expectancy of
higher efficiency (Flynn, 1996. P58). NPM suggests that decentralisation has a role
to play within the public sector.
(Flynn, 1996) suggest that pushing bureaucracy into characteristics of public life
shifting power from government into elected councils and public service will create an
environment for sustainable growth, better public services and a stronger society.
This is supported by (Falconer, ND) “It is more efficient because smaller units of
activity are better able to establish objectives and work towards achieving them more
quickly and more directly. It is more accountable, because the new public
management replaces the ‘faceless bureaucrat’ with visible, responsible managers
who directly accountable to the public”. Does this mean that managing in the public
sector is the same as managing in the private sector?
(Hood, 1991) explains that the public sector can move away from a military style to
allow greater flexibility in recruitment and rewards, such move would allow private
sector management tools to be used which would have already been established.
(Falconer, ND) explains, it’s important within public management is that such public
sector should look to seek and behave in a business like environment with business
principles being applied, offering a reward structure for its employees like the private
8. B00185272 8
sector, offering performance pay and flexible working to run parallel with members of
the private sector. On the back of such structure, resource management must be
aware of such labour disciplines.
The foundations of NPM will assist in introducing such disciplines reducing direct
costs financially and labour costs. In such activity, public sector needs to consider
public demands with an attitude of lean thinking, resulting in reducing costs, reducing
waste, while sustaining high quality and customer satisfaction by using a
methodology Six Sigma (Mackie, 2005).
Managers in the public sector must evaluate financial performance, customer
knowledge and internal processes and growth. Such measures are found in The
Balance Scorecard, originally designed by Kaplan and Norton, (Mackie, 2005) The
Balance Scorecard was designed for the private sector which has the company’s
strategy in mind, providing objectives. Managers can establish what’s to be delivered
and sustain the company’s strategy and monitor its development in four key
dimensions as demonstrated in figure 2.
Figure 2: (Mackie, 2005)
9. B00185272 9
The success for the public sector is not measured by profit (unlike private sector) but
how efficiently and effectively the public sector can achieve the necessities of its
stakeholders with an end result of customer satisfaction (Mackie, 2005).
Ultimately, customer satisfaction can be influenced by state power (Government) and
its reforms, by such movement, the behaviors of public management have to be pro-
active to new policy wishes being introduced by the state. In turn, any decision made
can effect society resulting in public management being challenged from both sides
and politicians need to depend on public managers to achieve their goals set-out
(Pollitt, 2003, p83). The challenges from society can be based on the outcome of
poor elections turnouts, poor communication or general weakness of accountability.
(Joyce, 1999) explains “On the other hand, there are concerns about the ‘democratic
deficit’, meaning that there are problems about assuming that every direction set by
politicians, every priority or policy they establish, is completely in line with the genuine
wishes of the public”. The public sector has to consider a range of service strategy’s,
includes pressure-group lobbying, political bargaining and legislative mandates and
budgeting (expenditure) which can impact local authorities. In Scotland local
authorities can use annual capital “allocations” which is provided by the Scottish
Executive, which can be used on education, social work, roads and transport and
general services.
Reviewing the ongoing commitment of Renfrewshire Council, they are undertaking
actions to manage the impacts of the UK Government’s Welfare Reforms which
include the establishing the ‘Council Tenant Assistance Fund’ to assist those affected
under the occupancy rules. The council will also deliver a £138Million investment
10. B00185272 10
program to date to upgrade council homes with new heating systems and kitchens
and bathrooms (Renfrewshire.gov, 2015). The above examples provide an insight
the work the local authority is doing and demonstrates that service is a priority within
local authority. (Mackie, 2005) supports the expenditure to homes by explaining that
council’s own housing stock is ring-fenced within Housing Revenue Account (HRA)
which includes income from rent which contributes to reinvestment within local
authority. Such investment is allowing Renfrewshire Council to rapidly improve the
housing service within, although compared to the Scottish Housing Quality Standard,
improvements have still to be made which is demonstrated in Figure 3.
Figure 3: http://www.improvementservice.org.uk/benchmarking/tool.html
11. B00185272 11
Councils have their own each individual targets which is linked to performance and
service plans which relates to having a Single Outcome Agreement (North-Ayrshire
Council, 2015). All Scottish councils share their performance in delivering services to
communities and how satisfied society are with each council’s service which can be
used as a benchmark to review their own performance and drive to make
improvements to service delivery within the councils community.
(improvementservice.org, 2015). It’s not just councils that are public services in the
UK.
The National or Local Government have Schools, Hospitals, and local parks that
provide a service to society that are known as public sector which costs are covered
from the taxpayer which are unable to be used inappropriately. In public services, the
public does not pay for such facility such as Schools and Hospitals (Gov, 2015). In
recent years, public services are now private services, known as private sector, an
example of this is Rail Travel in the UK, which was privatised in 1993 (bbc,1993).
What are private services? This is a business activity that’s owned and run by
individuals which can be large companies or be owned by one person with an end
result to make profit. (Gov, 2015)
The author of the report has concluded that Margaret Thatcher and the Conservatives
have without doubt rightly or wrongly made an impact in the UK and still demonstrate
some values that was introduced in the late 70s early 80s. In 1991 saw the
introduction of the seven tenets by Christopher Hood, which saw the public sector
become more competitive and efficient in resource which appears to have peaked in
the 90s. Does such NPM still a valuable concept in an ever changing world today?
12. B00185272 12
Its theory is still used in today’s environment although times change and adapt. Such
concept of NPM can still satisfy management service delivery but should be
rebranded to support a new era with the current times. Comparing the two sectors,
public and private, it’s clear that the two sectors have a goal to achieve, however its
two separate goals with private sectors goal is to produce profit and public sectors
goal is service delivery to society, therefore public service will never achieve the same
as private sector although its attempted to act like a business.
13. B00185272 13
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