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DIY Fundraising
2.0
Past, Present and Future
What
Activities
Raised the
Most in
the Past?
What Is
Trending
in the DIY
Space?
What Are
Our
Strategic
Goals?
Keep Up With Technology
Responsive Configuration
Social Gamification
Mobile Friendly is the New
Standard
Social Media is Not An Option
Introduce Gamification Into
Experience
Survey DIY Fundraisers
SWOT ANALYSIS
Managing DIY
Fundraisers
Managing Your DIY Fundraisers
ACQUISTION
COACHING
RETENTION
ONLINE
EXPERIENCE
Acquisition
Acquisition: Marketing
Internally: always promote your campaign as on option to support
your organization.
• Promote it on your website homepage
• Create display ads for your most visited pages
• Feature successful fundraisers – both individuals & activities via
every asset: website, social media, e-newsletters and printed
materials
Externally: Create a brand for your campaign and utilize your
organization’s media partners to promote the campaign.
• DIY fundraisers make great local news stories
• Tie DIY fundraising to awareness campaigns
• Paid advertising may be appropriate in special situations
Acquisition: Start Collecting
Names!
Acquisition: Lapsed Participants
Life Happens. Give Participants Another Option to Fundraise.
Acquisition: Donors
Introduce DIY fundraising in
welcome series email
campaign and encourage
donors to do more.
Use it as a gateway to P2P
fundraising for major
donors, board members,
volunteers and more.
Acquisition: New Donors
Org Donors: 20%
Event Donors: 36%
DIY Donors: 71%
*Data from single organization in 2013
Coaching
Coaching: Staff Support
Qualify Fundraisers Through Registration
Assign Staff Time By Potential
Monitor Through Reporting
Sample Ranking Matrix
Connection to
Cause
Family: 3
Other: 2
None: 1
Goal
$5K: 3
$1K: 2
$100: 1
Previous
Fundraising
Experience
Event: 3
Other : 2
None: 1
Coaching: Customer Service
Recognize your DIY fundraisers in the same manner you recognize your
other fundraisers, volunteers and donors.
Coaching: Recognition
Coaching: Recognition
Coaching: Email Strategy
16weeksout
15weeksout
14weeksout
13weeksout
12weeksout
11weeksout
7weeksout
8weeksout
9weeksout
10weeksout
8weeksout
7weeksout
6weeksout
5weeksout
4weeksout
3weeksout
1weekout
2weeksout
LAUNCHEVENT
RECRUITMENT: Past Participants
RECRUITMENT: New Acquisition
COACHING: Registered Participants
Milestones
Autoresponders
Suggested Messages
-----Varies-----
Weekofevent
Within24hours
1-2weeksafter
The event date
The event type (bake sale, marathon,
etc.)*
When the participant enters the coaching
stream**
When the participant should no longer
receive coaching emails
* You may have this information depending on the setup of your
event
** This applies to traditional events as well
What You Won’t Know
?
Registration Date
Personal Goal
Number of Donations
Amount Raised
Percent of Goal
Emails Sent
Self Donor Status
Team Captain Status
Team Member Status
Personal Page Status
Sample of What You May Know
How To Use What You Do Know
Dynamic Content
Static Content
Retention
Higher Fundraising; Lower
Retention
5 Ways to Retain DIY
Fundraisers
1. Just like events, show their impact and how their fundraising has made
a difference.
2. Refresh your campaign annually and invite them to refresh their
fundraising.
3. Identify fundraising timelines and develop triggers to reengage.
4. Create annual fundraising awards or celebrations for DIY fundraisers to
encourage competition.
5. Provide passport opportunities for fundraisers to try multiple ways to
fundraise for you.
Online Experience
Online Experience: Website
Website
Registration Process
• Contact Information
• Fundraising Activity Details
• Inspire Goal Setting and Self Donations
• Drive Action
Fundraising Tools
• Personal Page
• Email Tools
Sent
Email
Updated
Personal
Page
Made a
Self
Donation
Updated
Goal
Optimize Online Behaviors That
Drive Revenue
Online Experience: Social
Online Experience:
Communities
Online Experience: E-
Commerce
Keep Up With Technology
Responsive Configuration
Social Gamification
Mobile Friendly is the New
Standard
Social Media is Not An Option
Introduce Gamification Into
Experience
DIY Campaign Styles Online
All Inclusive
All Inclusive
Single Fundraising Focus
Single Fundraising Focus
Two Ways to Fundraise
Two Ways to Fundraise
Two Ways to Fundraise: Two
Campaigns
Multiple Ways to Fundraise
Multiple Ways to Fundraise
SINGLE Fundraising Campaign
Build Upon Existing Campaign
Build Upon Existing Campaign
Questions?

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Managing DIY Fundraisers Workshop at 2013 Run Walk Ride Conference

Editor's Notes

  1. Last but not least, ask those who have already fundraised for you.
  2. First and foremost, your online experience is the foundation of any DIY campaign in today’s fundraising landscape. However, we are going to focus on Acquisition, coaching and retention first and finish with the online experience so that you can see how it ties everything together.
  3. This type of strategy won’t work for DIY events. We need to start thinking in a new way about the participant experience for DIY. And why?
  4. Because these are DIY events, there is no set date, there is no set event type, there is no way of really knowing which message from your coaching campaign will be the first message for a participant (without a lot of work), and there’s no way of knowing when to stop sending coaching emails to a participant because their event has concluded. This makes a lot more work for us. Or does it?
  5. It’s not as hard as we might think because we have DATA! Participant data is our best friend especially in DIY events. We might not know some key pieces like when a participant’s event is taking place, but look at what we do know and look what we have to work with to create relevant, personal coaching emails for our DIY participants. Even better, all of this data is easily accessible in the TeamRaiser Coaching Emails tool from the WYSIWYG. So…how can we use it?
  6. We can create personalized emails that are relevant to each individual participant, which are dynamically populated and require minimal effort on our part. What we’re doing here in this example is using the data we do know about our participants to provide regular progress updates and fundraising snapshots, which help accomplish what we need in coaching emails – regular reminders about how well they’re fundraising efforts are going or just the opposite – how well they’re not going. That’s definitely one way to motivate folks to fundraise! You even have the option to display the top 10 fundraisers and top 10 teams in email if that’s something else you’re interested in sharing. Let’s take a look at some real world examples of this dynamic template in action.
  7. The foundation of an online Do It Yourself fundraising campaign includes a website, registration process, and fundraising tools. The website should provide your constituents information about your campaign, mission and organization. The registration process should collect the information you need to communicate and cultivate your DIY fundraisers. The online fundraising tools should give your fundraisers a personal fundraising webpage and email tools for them to be able to solicit donations. Once you have the foundation built your can expand your campaign in many different directions.
  8. No matter what platform you use to manage DIY fundraisers, you should be seeing signififcant higher fundraising totals from fundraisers that do these types of activities online.