This document discusses various aspects of effective management. It begins by explaining the importance of managers in organizations and their responsibilities. It then discusses skills managers should focus on developing, including creativity, emotional intelligence, interpersonal skills, team-building, leadership, time management, dealing with stress, and cultural sensitivity. Throughout the document, it provides examples and tips managers can use to strengthen these skills and become more effective in their roles.
With so many challenges faced by the managers everyday, the best way to handle and excel in one's task is DELEGATION.It not only proves to be one of the best way to manage your work but helps groom your subordinates and polish them to be as do as you.And only when you have sum one to take up your task that you can move forth taking up your boss's
With so many challenges faced by the managers everyday, the best way to handle and excel in one's task is DELEGATION.It not only proves to be one of the best way to manage your work but helps groom your subordinates and polish them to be as do as you.And only when you have sum one to take up your task that you can move forth taking up your boss's
Managerial effectiveness, qualities of effective managers,decision making an...Devika A K
managerial effectiveness,quality of effective managers, traits and behavior set of effective managers,productivity,decision making, steps in decision making,effective communication,how to communicate effectively in conflicts,ways for workplace communication effectiveness can increase productivity.
ГИД ПО САМОРАЗВИТИЮ-ПЕРСОНАЛЬНОМУ И ПРОФЕССИОНАЛЬНОМУ. РАЗВИТИЕ В ГРУППЕ.
1)Самооценка(сильные стороны- слабые стороны-возможности-риски). Приоритеты. Планирование действий. Развитие навыков.
2)Работа команды-работа в команде. Стадии группового развития. Взаимодействие в группе.
3)Самоанализ.
Managerial effectiveness, qualities of effective managers,decision making an...Devika A K
managerial effectiveness,quality of effective managers, traits and behavior set of effective managers,productivity,decision making, steps in decision making,effective communication,how to communicate effectively in conflicts,ways for workplace communication effectiveness can increase productivity.
ГИД ПО САМОРАЗВИТИЮ-ПЕРСОНАЛЬНОМУ И ПРОФЕССИОНАЛЬНОМУ. РАЗВИТИЕ В ГРУППЕ.
1)Самооценка(сильные стороны- слабые стороны-возможности-риски). Приоритеты. Планирование действий. Развитие навыков.
2)Работа команды-работа в команде. Стадии группового развития. Взаимодействие в группе.
3)Самоанализ.
Many organizations expect managers who manage employees to exhibit both management and leadership qualities. They are required to build relationships among direct-report employees and to motivate them to achieve individual and group goals. The degree to which managers can successfully manage their staff's performance will be important for evaluating their worth to the organization.
A Combined Effect
Defining managerial effectiveness depends on an organization's management model. One way to look at managerial effectiveness is this: it's the combined effect of a manager who uses different management tools and techniques. Phillip G. Clampitt's model includes communication technologies, data, knowledge, action, performance feedback, boundary spanning, change and innovation. In this model, a manager brings all his actions together, providing different kinds of assistance to employees, such as helping them adjust to change and come up with new ideas that lead to innovation.
Planning and Execution
Another way to look at managerial effectiveness concerns the approach a manager takes to get people to produce desired outcomes. Some managers are less focused on interpersonal skills, perhaps having zero charisma, and are keenly focused on planning and execution. They set goals, create a plan for implementing those goals, assume responsibility for their decisions and share the implementation plan with employees through effective communication. If they have a high degree of managerial effectiveness, the results will follow from their systematic style.
Efficiency and effectiveness: Presentation with ExamplesAbhimanyu Mathur
Find out the essential difference between effectiveness and efficiency. Examples such as business meetings v/s video conferencing and Steve Jobs' working strategy discussed.
The concept of efficiency and effectivenessFrank Nyarko
Efficiency and effectiveness are management tools and they are inter-related. Companies’ main target is profitability. To ensure profitability is really achieved employees' work efficiency and effectiveness should be adhered to. To work with pace, create space and being organized are important ingredients to help remain abreast to the current trend of organizations' work demand. However the environment and each individual member are all part of the build-up to ensure maximum potential achievable. Notwithstanding each individual owe his or herself some level of the willingness to face new challenges. That comes with the readiness to remain updated. Innovation and creativity are key principle to be efficient and effective.
Members of Connect: Professional Women’s Network share advice for effectively delivering the good, bad and ugly.
Connect: Professional Women’s Network is online community with more than 300,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://www.linkedin.com/womenconnect.
The 7 Habits of Highly Effective People (summary).pdfBishwajitSingh6
It's a summary of "The 7 Habits of Highly Effective People" a book written by Stephen R. Covey that is very useful for our life improvement if we can practice.
What is culture? What kinds of culture are there?
2. What are the key methods used to describe cultures? What are the additional determinants of cultures?
3. How does culture impact local business practices and how does cultural understanding apply to business
negotiating?
4. What is global business ethics and how is it impacted by culture?
5. How do ethics impact global businesses?
People at board and top management typically believe that transforming a company from good to great requires an extreme personality, an egocentric chief to lead the corporate charge. But that’s not the case in 21st century management world, where the basic essence of management is more of human emotions and sentiments centric. The essential ingredient for taking a company to greatness is having a “Level 5” leader, an executive in whom extreme personal humility blends paradoxically with intense professional will. This session will focus on explaining the various aspects of leadership and its levels and will focus on the hardcore aspect of transformational leadership which not only focuses on ‘having jobs done’ and ‘having targets met’ but will transform an organization from ‘good’ to ‘great’. It involves explanation of difference between a manager and a leader and how leadership has become an essential element of modern managing function and what are the competencies relevant to leadership qualities. The core learning that will be transferred during this session is that a leader needs IQ and Technical Expertise for sure, but there is something more important if a leader needs to exercise Level 5 transformational leadership and that is EQ (Emotional Quotient). Various dimensions of EQ a Level 5 leaders should possess will be explained and focus will be put on how such EQ can be developed. The session ends with some strategic suggestions for exercise of Level 5 leadership for taking organization from ‘good’ to ‘great’.
8 important soft skills freelancers need to have (1).pdfJagriti Rai
In this amazing slides of 8 important soft skills, you as a freelancer will learn that not only technical skills are going to help you in your freelance journey rather having a good knowledge of soft skills and interpersonal skills will boost your way of freelancing.
Soft skills are just as crucial for freelancers as technical skills, if not more so. While technical skills determine the expertise and knowledge in a specific field, soft skills encompass a range of interpersonal and communication abilities that facilitate success in the freelance world. Here's why soft skills are vital for freelancers:
1. Client Collaboration: Freelancers often work directly with clients, and effective communication and collaboration are paramount. Soft skills like active listening, empathy, and clear articulation help freelancers understand client requirements, build strong relationships, and deliver satisfactory results. By demonstrating strong interpersonal skills, freelancers can establish trust, mitigate conflicts, and foster long-term partnerships.
2. Client Satisfaction: Clients value more than just technical proficiency; they seek freelancers who can understand their needs, provide excellent customer service, and exceed expectations. Soft skills such as problem-solving, adaptability, and attention to detail enable freelancers to deliver tailored solutions, respond to changing client demands, and ensure client satisfaction. These skills contribute to positive feedback, repeat business, and referrals.
3. Time and Project Management: Freelancers juggle multiple projects simultaneously, requiring effective time management, prioritization, and organization skills. Soft skills like self-discipline, reliability, and the ability to meet deadlines are critical. They enable freelancers to manage their workload efficiently, deliver projects on time, and maintain a professional reputation.
4. Networking and Self-Promotion: Freelancers need to market their services and build a strong professional network. Soft skills like networking, interpersonal communication, and self-confidence help freelancers engage with potential clients, promote their work effectively, and seize new opportunities. Strong networking skills can lead to referrals, collaborations, and a steady stream of projects.
5. Adaptability to Changing Environments: Freelancers often encounter diverse clients, industries, and work environments. Soft skills such as flexibility, resilience, and the ability to learn quickly are essential for adapting to new situations and requirements. These skills enable freelancers to thrive in dynamic work settings, embrace new technologies, and stay ahead of industry trends.
While technical skills provide the foundation for freelancers, Freelancers who cultivate and emphasize their interpersonal, communication, and other soft skills position themselves for client satisfaction, and sustainable growth in the highly competitive freelance marketplace.
Soft skills are most often characterized as the personal attribu.docxjensgosney
Soft skills are most often characterized as the personal attributes that make up the interpersonal and intrapersonal aspects of an individual. Soft skills can include attitude, manners, social skills, the ability to communicate, listen, delegate, resolve conflicts, work as a team player, adapt to change, and work hard.
The term “soft skills” is not an indication on their importance; in fact, it can be argued that soft skills are more important to character and success you might achieve. Soft skills are compared to, and more specifically complement, a person’s “hard skills” which are the specific skills required for a job. For example, the soft skills necessary for a leader in an organization would be vision, social skills, emotional intelligence, empathy, work ethic, communication, and flexibility while the hard skills would be execution, organization, knowledge of computer programs, a second language, planning, coordinating and a thorough understanding of the organization’s policies and procedures.
In the previous section, many soft skills have already been discussed. You practice a variety of soft skills every day as a matter of fact. They occur so naturally you may not even notice them or have never spent time to realize strengths that you regularly exhibit. Identifying your soft skills will give you talking point in interviews and in promotion discussions, as well as give you new goals and areas to improve upon.
Critical Soft Skills
The following is a list of primary soft skills that just about every employer is looking for from their staff. It is no means inclusive as soft skills refer to an often intangible set of abilities that to some degree are engrained in everyone. While the primary soft skills are generally agreed upon as important in any job capacity, there are countless others that are deemed imperative as well (See Module 3: Personal and Career Evaluation). Depending on the job or function you are performing, these may be just as imperative as the ones listed below but not as universal. Review the following and determine which areas are personal strengths and which are areas in need of improvement.
· Communication. Communication permeates just about every aspect of both personal and professional endeavors. It is associated with active listening, comprehension, and clear expression of thoughts and ideas. It includes oral, written, and non-verbal types. To improve your communication skills, focus on both what you are saying and how you are saying it, and always remember that receiving information is just as crucial as providing it so practice active listening instead of just thinking of what to say next.
· A Good Work Ethic. Your work ethic is the sum of your attitude, actions, and guiding values. It is how company leadership knows that you are trustworthy and have the best interests of the organization at heart. A good work ethic is demonstrated through your decisive behavior, motivation, and dedication. You cannot .
Herb Cohen is another favorite author and renowned negotiator. The best thing I learned from the book is - we got to be good, else focus shifts from problem to manners :-)
These are my views on the book. Stephen R. Covey has been my first favorite author since so long that I even forgot lately - why? Recently I got a chance to go through the book again and I found out the answer. Hope this compact version helps others too in some or the other way.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
2. Managers are the inviolable solid pillars of organisations on which depends the
prosperity of the establishment they work for.
With the privatisation policy of the Government of India, the number of organisations
under the management of private ownership is increasing, and in order to take such
organisations to the zenith of efficiency, competent managers are the need of the day.
Organizations also have started investing in retaining effective managers and
developing their new cadre.
Managers are responsible for the quality working of the employees in any organization.
They should act as leaders to plan, organize, implement, and control the activities and
resources. They need to be emotionally intelligent as their interpersonal skills are the
key element in meeting the desired goals of the organization.
Managers should continuously improve their skill-set. They should focus their time and
attention enhance qualities like creativity, team-building, motivation, writing-skill,
communication, leadership, cooperation, trustworthiness and handling tough
situations.
2
4. Creativity is the ability to look at the same thing as everybody else and see something
different.
-Charles "Chic" Thompson
A brilliant idea that sits on the shelf doesn't help anyone. It must be implemented.
A manager who understands the value of creativity and knows how to facilitate it,
also realizes project’s success more easily. Creativity is just one, albeit important,
skill that must utilized for success. 4
5. Creativity is now considered the most important leadership quality for success in
business, outweighing even integrity and global thinking. In today’s business world,
creativity is the key for major success and the survival of any business. A manager
needs to make the best of his employees, by initiating and encouraging their
creativity.
Methods to be role model for creativity –
•Lower cubicle walls
•Come up with many ideas yourself
•Call special meetings just for generating ideas and options
•Provide feedback on new ideas
•Promote your team members’ ideas to others in the organization
•Be inquisitive – ask a lot of questions
•Accept and promote different perspectives
•Admit when you are wrong and tell tales about your mistakes
•Use an Open-Minded approach
•Don’t get too wrapped up in the details where it hinders creative thinking.
•Create an inspiring work space
•Fund extracurricular activities
5
6. Why do 3% of Harvard MBAs
make 10 times as much as the
other 97% combined? Due to
setting clear, written goals for
the future and make plans to
accomplish them.
-(What They Don’t Teach You
in the Harvard Business School’,
by Mark McCormack)
6
If we think we don’t have time to write up our goals, we are never going to find the time to
achieve them. So write everything down – the goals, plans and values etc.
Robin Sharma’s goal setting template is complete in this regard and is straightforward. Not
just that, it’s brilliant and really works –
• Clarity – Write down your big goals and values and share them. If company behaves
incongruent with defined values, employees are unhappy. Goals must be SMART.
7. • Celebrate – Write down your company’s recent past achievements, appreciations,
celebrations in great detail to re-live them and get blown away. Stick them on notice boards.
• Educate – Write down how employees recently grew for achieving better results in work and
balanced their personal lives? Awareness helps making better choices and better results.
• Graduate - Sequence organizational goals and put them into departmental plans. It will make
goals real and tangible. You will see genuine progress and there would be no way to ignore or
procrastinate.
• Visualize - Begin with the end in mind. Get
everyone emotionally engaged in seeing company
having achieved all the big goals with help of a
vision-board or collages attached to a wall in your
office or executive personnel’s homes. It embeds
the goals into everyone’s conscious and
unconscious both.
• Attitude - Attitude to life is the window of the
world we look through. It is an indicator of how
well we get on with our goal setting. Keep it good
regardless the bitter realities or outcomes. 7
8. Successful leaders in
organizations don’t necessarily
have the highest IQ (intelligence
quotient) in common, nor do
they have the best training, or
hold the most MBAs.
In fact, the common
characteristic of them all is that
they have a higher than average
EC (emotional control), which
enables them to control
situations better and handle
their day to day problems, or
those of their team, from a
different perspective.
8
9. Emotional control stems from an Emotional Intelligence and is based on two pillars –
•Personal competence: Internal Emotional Intelligence (internal management)
•Social competence: Interpersonal Emotional Intelligence (team members)
Emotional intelligence requires a manager to understand himself and his impact on other
people. Below is a 7 Step model to improve emotional intelligence and discover what drives
the behaviours and how behaviours help or hinder the success by sharpening the attention –
• Observe to gain a complete understanding of how we think, feel, behave and impact others.
•Interpret the common patterns of thinking, feeling, and behaving within our teams.
•Thoughtful pause to consider how to interact with others.
•Direct thoughts towards actions rather than reaction to an event or circumstance.
•Reflect our interactions to form a valuable learning to use in future interactions.
•Celebrate positive interactions and reinforce the likelihood of future positive interactions.
•Repeat each interaction to repeat the lessons learned.
Emotional Intelligence is a way of recognizing, understanding, and choosing how we
think, feel, and act. It shapes our interactions with others and our understanding of
ourselves. It defines how and what we learn; it allows us to set priorities; it determines
the majority of our daily actions. Research suggests it is responsible for as much as
80% of the "success" in our lives. - Freedman et al9
10. One crucial element of good interpersonal skills is being sensitive to, appreciating, and
honouring differences among individuals. Part of this skill lies in being aware of the
various ways individuals can differ in how they perceive themselves. The other part of
the skill is being willing to accept those differences without evaluation and to adapt
one’s own style and behaviour to accommodate the styles and behaviours of others.
Interpersonal Skills are THE most important skills you need for success on the job. 10
Interpersonal skills are a fundamental
requirement for any manager. Traditionally
communication skills were emphasized upon,
but now it is about interpersonal skills.
A manager has to communicate on a regular
basis with subordinates, customers, peers
and senior management. Interpersonal skills
are about communicating with others,
getting along with them and working
together for a fruitful collaboration.
11. Behaviours to Adopt –
Behave in a friendly way, smile
Make people feel important
Be a good listener
Remember people’s names
Focus on the other’s concerns
If you can’t do, don’t commit
Give and receive feedback graciously
Share the credit; when people excel, acknowledge it
Be interested in people and disclose yourself to them
Remember the facts of people’s lives and ask about them
Do the right thing, even when it’s not convenient
Be honest and straightforward with everyone
If you’re wrong, admit it but let people save face
Be encouraging, involved and enthusiastic
Be there for people when they need you
Behaviours to Avoid –
Negativity
Being and doing wrong despite reminders
Preaching what others should do and not do
Abrasiveness
Foul language
Overreactions to stress or bad news
Panic is contagious but unproductive
Making jokes at other people’s expense
Make them feel worthless
11
12. “Team building” and “Finding the right people” are very important for an organization
as they have a direct impact on the work.
The Apollo Syndrome is a good example of this, where highly intelligent people often
perform worse in team. Another excellent example is Janis’s concept of Groupthink,
wherein members of a team are so like-minded in their pursuit for a solution to their
problems that they come to a consensus without having weighed the pros and cons of
each possible solution.
T E A M = Together Everyone Achieves More
Managerial Effectiveness focuses by and large on the managerial ability of managing
self, managing subordinates and relationships. This enhances the subordinates’ ability
to perform well.
Team building is about getting people to like each other.
Goal setting is a very important aspect in this regard because people want to belong
to something that matters; they want things to believe in. When we give them those
things, collectively they will work through many personal issues and challenges, and
they will also become more committed to the end product.
12
13. Benefits of Team Building –
Improve the way team members interact and enhance their ability to solve their problems.
Better problem solving means better efficiency in general. Increased efficiency tends to boost
morale and productivity. It also helps to decrease stress, turnover and operating costs. All of
these improvements bolster the organizations public image. Once established an effective
team becomes self perpetuating.
Team Building Can Evolve Into –
•Defined work objectives
•Better operating policies and procedures
•Good communications as team members and as individuals
•Increased department productivity and creativity
•Team members motivate themselves and each other to achieve goals
•A solid climate of cooperation and collaborative problem-solving
•Higher levels of job satisfaction and commitment to the company
•Higher levels of trust and support between individuals and departments
•Diverse co-workers working well together
13
14. The Efficient Team-Building needs –
•Goal alignment and agreement
•Finding the right people
•Members’ commitment towards the team and each other
•Members’ belief in each other
•Mutually setting agreeable and acceptable behaviours
•Team should be built on trust
•Supporting team decisions
•Generate conversation instead of offline discussions or e-mailing
•Seek team’s help and each tem member to get comfortable with it
•Make them responsible and accountable
•Help to build good relationships among team members
•Learn each other’s strengths and find ways to capitalize on those strengths
•Team members need to understand where they fit in and what their roles are
•Enhance their behaviours and skills
•Identify the subject matter needs of the team and align all members for contribution
•Members should be able and willing to collaborate and share credit
•Members should be able to participate and lead effective meetings
•Comfortable and competent at group problem solving
•Willing to continuously learn
14
15. 15
When we assemble more than
one person, there is someone
who is leading the effort.
The difference between a good
team and an exceptional team
is often a question of
leadership.
Anyone can develop leadership traits even if they are not born with them. While attending
management classes and reading books can all help, the best path to building those qualities
is to observe great role models and exhibit those same behaviours. Here’s a list of them -
•Leaders don’t hang back, they are neither half committed nor reluctant.
•Leaders take initiative instead of waiting for someone to figure out what to do?
•Leaders take responsibility not only for their work but also for helping others.
•Leaders communicate openly and honestly and leave nothing to chance or guess.
•Leaders believe in what’s possible and never use depressed terms.
16. Delivering change in anything more than a gentle evolutionary approach requires strong
leadership. Any form of significant change creates uncertainty and fear which manifests itself
as resistance throughout the organisation – sometimes for all the wrong reasons. Industry
bodies such as PMI quote that more than 70% of change projects underperform or fail.
Change Leadership incorporates all the behavioural and technical skills necessary to lead
people through a change. It is a specialised set of skills and behaviours that build upon line
management or "business as usual" leadership –
•Process re-design compares the "as is" with the "to
be" and identifies change sand the interdependencies.
•High Performance Teams are teams that deliver
results in excess of the sum of its parts.
•Facilitation extends from running meetings for 2 or
more people to running major workshops.
•Organisation design starts with understanding the
strategy and its impact.
•Project management ensures alignment, coherent
behaviours, performance and quickly resolve problems
as they arise.
•Executive coaching establishes outcomes sought for the
individual and for the company.
16
17. In Asia, simple gestures that would be
benign or complementary in one country
could be a gross insult in another country.
Acts that US citizens perform every day and
phrases that they use all the time with each
other would be offensive and judged
negatively in many of the Asian countries
You cannot treat everybody the same
regardless of culture without adverse
consequences
17
18. It would be a pleasant reinforcement to practice in today’s global marketplace. To be
successful, you cannot afford to lose time by “accidentally” disrespecting someone’s
culture.
•Do you travel a lot?
•Are you employed in a multi-
national workplace?
•Do you know to talk to
multicultural audiences?
•Can u resonate with many of
those regardless of their
country of origin?
•Are you considered sensitive
to the viewpoints and
experiences of others from
different parts of the world?
18
19. Points to overcome cultural road-blocks –
•Read-up on cultural norms before your encounter
•Do NOT over generalize and avoid advice that closes the mind
•Reactions may also depends on context and timing
•Slow down for those who have different native language
•Think in terms of audience and speak to their understanding
•Don't make long speeches to lose your group
•Pay attention to your audience
•Be an active speaker and listener
•Smile and be open
•Shun humour. What’s funny in a culture might not be in another
•Adopt a formal communication approach until developing rapport
•Take the time to learn to correctly pronounce names
•Be congruent - same message by body language, actions and words
•Be patient and learn to step back
•Adapt and check meanings
•No negative questions or answers
•Ask for feedback
•Summarize if required in written
19
20. Time management is an important aspect of effective managers. Managers
need to maintain their time intelligently and help subordinates not to waste
theirs.
Time management, like any learned habit, typically will take at least
three weeks to develop and then many months and years to refine until
you master the discipline.
Work expands so as to fill the time
available for its completion.
-C. Northcote Parkinson
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21. To Manage Time -
•Use To-do list and daily-monthly-yearly planners
•Prioritize tasks in the to-do list
•Balance the efforts for long and short terms goals
•Find out your most productive time for critical accomplishments
•Take enough breaks to reenergize to avoid exhaustion
•Work at least 45 minutes non-stop before a 5-10 minute break
•Reassess to-do list and planners
•Keep a log of your progress
•Keep some time for fun and hobbies
•Relax as needed
•Sleep for at least 7-9 hours
•Learn to say NO
•Avoid time wasters
•Keep margins to prepare for interruptions
•Plan your day ahead
•Learn to multi-task
•Don’t postpone things you’ll never do
•Learn to effectively delegate 21
22. No problem can be solved from the same level of
consciousness that created it.
–Albert Einstein
Stress might lead to various problems and discontentment. Effective managers
should manage their stress levels and even of their subordinates.
Every individual responds and adapts to changes and their associated stresses in
different ways
Stress is simply the body’s response to change. Whenever external forces
(changes) are acting on our bodies, they trigger reactions on the internal forces
affecting the physical, mental, emotional, and/or spiritual aspects of our
existence. Stress is a measure of these internal forces; its dimension is pressure.
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23. Not all stress is bad.
There are three kinds of stress –
Eustress is good stress arising from motivating situations or inspiring circumstances
Neustress describes sensory stimuli that have no consequential effects; it is considered
neither good nor bad.
Distress denotes the bad type of stress, commonly referred to as negative stress or
simply stress. Negative stress can be acute (high in intensity with short duration) or
chronic (typically with lower intensity, but prolonged duration)
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24. To Overcome Distress –
More effective stress-relief strategies –
Exercising or playing sports
Praying or attending a religious service
Reading
Listening to music
Spending time with friends or family
Getting a massage
Going outside for a walk
Meditating or doing yoga
Spending time with a creative hobby
Less effective Strategies-
Eating
Playing video games
Surfing the Internet
Watching TV or movies for hours
Gambling
Shopping
Smoking or drinking
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