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Learning& behavior-modification
This document discusses organizational behavior and learning through behavior modification. It defines learning as a relatively permanent change in behavior resulting from interaction with the environment. It outlines several theories of learning, including classical and operant conditioning. It describes the antecedents, behavior, and consequences (A-B-C) model of behavior modification. It also discusses shaping behavior through positive and negative reinforcement or punishment, different schedules of reinforcement, and using behavior modification for job performance. The document emphasizes the importance of feedback for learning and improving performance through clarification of roles, correction, and motivation. It notes characteristics of effective feedback and evaluating feedback from multiple sources.
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Learning& behavior-modification
- 1. Organizational Behavior: Learning andBehavior Modification
- 2. Definition of Learning Arelatively permanent change in behavior (or behavior tendency) that occurs as a result of a person’s interaction with the environment.
- 3. Theories of Learning •Classical Conditioning. • Operant Conditioning. - Law of effect. • Social Learning ( Attention, Retention, Reproduction, Reinforcement). - Cognition, Insight
- 4. ConsequencesConsequences What happensWhat happens AfterbehaviorAfter behavior EmployeeEmployee receivesreceives attendanceattendance bonusbonus ExampleExample A-B-Cs of Behavior Modification BehaviorBehavior What personWhat person says or doessays or does EmployeeEmployee attendsattends scheduledscheduled workwork AntecedentsAntecedents What happensWhat happens before behaviorbefore behavior AttendanceAttendance bonus systembonus system is announcedis announced
- 5. Shaping Behavior: AManagerial Tool • Positive Reinforcement. • Negative Reinforcement. • Punishment. • Extinction.
- 6. Schedules of Reinforcement Behaviors 12 3 4 5 6 7 8 9 Continuous Fixed ratio Variable ratio Fixed interval Time (Days) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Variable interval
- 7. Job Behavior Modification •Step 1: Identify Target behavior • Step 2: Functionally Analyze the Situation • Step 3: Arrange Antecedents and Provide Consequences • Step 4: Evaluate Results
- 8. Learning through Feedback •Any information about consequences of our behavior • Clarifies role perceptions • Corrective feedback improves ability • Positive feedback motivates future behavior
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- 11. Other Key Terms •Self-Management • Learning Through Experience • Action Learning