This document provides an overview of Lean UX, which combines principles from design thinking, agile development, and the lean startup methodology. It discusses Lean UX foundations like continuous learning and experimentation. The Lean UX process involves declaring assumptions, creating minimum viable products (MVPs) to test hypotheses, gathering feedback through research and experiments, and iterating based on learning. Challenges like integrating Lean UX with scrum processes and finding user test subjects are also addressed. The document aims to explain what Lean UX is and how its principles and processes work.
A 2 hour presentation of Jeff Patton's concept User Story Mapping, which helps agile projects to sort out the requirements and greatly enhances the user understanding and user experience.
Creating a backlog of user stories is pretty straight forward but it doesn't help you when it comes to decisions like what to build first, how to prioritize and groom the backlog, how to scope and plan the project, and how to visualize progress. The traditional backlog is simply too flat and often too long to help you see the bigger picture and make good decisions. User Story Mapping helps simplify all of these common project issues. By adding a third dimension to your backlog, your team will make better decisions about priorities, scope, and planning while improving your ability to visualize progress.
In this practical session I’ll cover the basics of user story mapping before walking you through case studies of how our teams are using this approach and the results we are achieving. I'll show you the before, during, and after pictures from several projects so that you can understand how our maps progress during the projects and how we use them to influence iterative development, promote good decision making, and visualize priorities, plans, scope and progress.
An introductory guide to various types of UX research methods.
Table of Content
Chapter 1 –What is UX Research?
Chapter 2 –Types of UX Research
Chapter 3 –Benefits of UX Research
Chapter 4 –When to do UX Research
Chapter 5 –UX research methods
Chapter 6 –Biometrics for UX Research
Chapter 7 –Neuroscience and AI for UX Research
Chapter 8 –What Results Can I Expect from UX Research?
Chapter 9 –Conclusion
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Dhiti - Design Smarter with Neuroscience and AI
https://www.dhitiai.com/
A 2 hour presentation of Jeff Patton's concept User Story Mapping, which helps agile projects to sort out the requirements and greatly enhances the user understanding and user experience.
Creating a backlog of user stories is pretty straight forward but it doesn't help you when it comes to decisions like what to build first, how to prioritize and groom the backlog, how to scope and plan the project, and how to visualize progress. The traditional backlog is simply too flat and often too long to help you see the bigger picture and make good decisions. User Story Mapping helps simplify all of these common project issues. By adding a third dimension to your backlog, your team will make better decisions about priorities, scope, and planning while improving your ability to visualize progress.
In this practical session I’ll cover the basics of user story mapping before walking you through case studies of how our teams are using this approach and the results we are achieving. I'll show you the before, during, and after pictures from several projects so that you can understand how our maps progress during the projects and how we use them to influence iterative development, promote good decision making, and visualize priorities, plans, scope and progress.
An introductory guide to various types of UX research methods.
Table of Content
Chapter 1 –What is UX Research?
Chapter 2 –Types of UX Research
Chapter 3 –Benefits of UX Research
Chapter 4 –When to do UX Research
Chapter 5 –UX research methods
Chapter 6 –Biometrics for UX Research
Chapter 7 –Neuroscience and AI for UX Research
Chapter 8 –What Results Can I Expect from UX Research?
Chapter 9 –Conclusion
Get your free copy
https://lnkd.in/err5cFS
Get a free attention heatmap of your design
https://form.jotform.com/202183299423456
Dhiti - Design Smarter with Neuroscience and AI
https://www.dhitiai.com/
Stop UX Research being a Blocker. How to fit UX research into agile teams.
UX research can’t be rushed but it also can’t be uncapped.
Some research activities will take longer than others, but it’s most important to differentiate between research that provides specific value in the moment vs. research that pays off strategically in the long run.
Foundational research methods will help you decide where you want to go, while directional methods will give you turn by turn directions for how to get there.
User Story Mapping Workshop (Design Skills 2016)Bartosz Mozyrko
User Story Mapping (USM) is a top-down approach of gathering "requirements" in agile environments.
"A user story map arranges user stories into a useful model to help understand the functionality of the system, identify holes and omissions in your backlog, and effectively plan holistic releases that deliver value to users and business with each release (from Jeff Patton's The New User Story Backlog Is a Map)."
Introducción al Diseño de Experiencia del Usuario – UX2013Gabriel Celemin
Esta presentación se realizó para el evento "UX 2013: Usabilidad, Accesibilidad, Diseño y Tecnología" en el marco del Día Mundial de la Usabilidad, el martes 3 de diciembre de 2013 en la Universidad Católica Argentina (UCA, Campus Puerto Madero).
El objetivo es presentar las disciplinas que convergieron para dar origen a lo que llamamos Diseño de Experiencia del Usuario, haciendo referencia a los Factores Humanos e Interacción Humano-Computadora (HCI).
Definir qué es el Diseño de UX, las diferencias entre UX y UI, los principios de Diseño Centrado en el Usuario (DCU), y los componentes y beneficios del diseño de UX.
Se menciona la importancia de conocer los estándares, convenciones, patrones de diseño y guías de estilo.
Se presentan los roles de los miembros de un equipo de UX, y ejemplos de los entregables de cada etapa del proceso de diseño.
I presented the seminar-style "Deep Service Design" at Designing For Digital in April, 2017, where I both tried to introduce service design and a takeaway practice that included three approaches -- jobs to be done, the Kano model, and the service blueprint -- as well as try to rationalize service design with user experience design. https://libux.co
I’ve spent years of my life intrigued by the power of communication and the impact that language has on our cognitive behavior. A large part of my audience comes from the Talking Microcopy: Writing UX group I founded on Facebook, which boasts over 1,700 members to date. I started this group as a way for professionals to inspire one another and discuss and share ideas.
I have my own product design consulting firm working with companies such as SodaStream, eDreams ODIGEO, the Israeli government and more. In addition you can add that I am currently writing a product writing microcopy book.
DESCOBERTA DO PRODUTO É O PROCESSO DE ENTENDER PROFUNDAMENTE SEUS CLIENTES PARA DESENVOLVER PRODUTOS QUE ATENDAM PERFEITAMENTE ÀS SUAS NECESSIDADES.
COMO APROVEITAR AO MÁXIMO A CRIATIVIDADE DO TIME?
COMO TER CLAREZA SOBRE O PROBLEMA QUE O PRODUTO RESOLVE?
ESTA PALESTRA ABORDARÁ COMO A CRIATIVIDADE PODE MUDAR O MINDSET DO TIME DURANTE A DESCOBERTA DO PRODUTO (PRODUCT DISCOVERY), COMO DESCOBRIR PRODUTO E TÉCNICAS DE PRODUCT DISCOVERY UTILIZADAS NA FASE DE IDEAÇÃO DO PRODUTO.
User Story Point estimation method at ConFoo 2015Fred Heath
We'll initially examine how and why estimation in Agile goes so wrong, so often. A new, structured and empirical method for estimating story points will then be introduced. The method involves taking into account human and environment-related factors, as well as technical ones, assigns weighted points to them and uses a numeric formula to derive a user-story's point estimate.
This is a condensation of InVisions DesignOps Handbook on https://www.designbetter.co/designops-handbook plus some additionel notes and quotes from podcasts and articles. These slides are put together in order to create a better overview of all the areas and focuses in DesignOps
Talk on the importance of Service Design Thinking, how Design and business have evolved to embrace Service Design Thinking, as well as an overview of Service Design Thinking process and key artifacts.
Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...”
In this action-packed 180 minutes, UX Lisbon participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.
Maximizing the impact of UX in an agile environment: Mixing agile and Lean UXJohn Whalen
When companies adopt an agile development environment, UX teams often feel like they just lost their seat at the table. It’s never easy to change, but by adapting your UX practices to accommodate agile, you can have the impact on design you always wanted.
Stop UX Research being a Blocker. How to fit UX research into agile teams.
UX research can’t be rushed but it also can’t be uncapped.
Some research activities will take longer than others, but it’s most important to differentiate between research that provides specific value in the moment vs. research that pays off strategically in the long run.
Foundational research methods will help you decide where you want to go, while directional methods will give you turn by turn directions for how to get there.
User Story Mapping Workshop (Design Skills 2016)Bartosz Mozyrko
User Story Mapping (USM) is a top-down approach of gathering "requirements" in agile environments.
"A user story map arranges user stories into a useful model to help understand the functionality of the system, identify holes and omissions in your backlog, and effectively plan holistic releases that deliver value to users and business with each release (from Jeff Patton's The New User Story Backlog Is a Map)."
Introducción al Diseño de Experiencia del Usuario – UX2013Gabriel Celemin
Esta presentación se realizó para el evento "UX 2013: Usabilidad, Accesibilidad, Diseño y Tecnología" en el marco del Día Mundial de la Usabilidad, el martes 3 de diciembre de 2013 en la Universidad Católica Argentina (UCA, Campus Puerto Madero).
El objetivo es presentar las disciplinas que convergieron para dar origen a lo que llamamos Diseño de Experiencia del Usuario, haciendo referencia a los Factores Humanos e Interacción Humano-Computadora (HCI).
Definir qué es el Diseño de UX, las diferencias entre UX y UI, los principios de Diseño Centrado en el Usuario (DCU), y los componentes y beneficios del diseño de UX.
Se menciona la importancia de conocer los estándares, convenciones, patrones de diseño y guías de estilo.
Se presentan los roles de los miembros de un equipo de UX, y ejemplos de los entregables de cada etapa del proceso de diseño.
I presented the seminar-style "Deep Service Design" at Designing For Digital in April, 2017, where I both tried to introduce service design and a takeaway practice that included three approaches -- jobs to be done, the Kano model, and the service blueprint -- as well as try to rationalize service design with user experience design. https://libux.co
I’ve spent years of my life intrigued by the power of communication and the impact that language has on our cognitive behavior. A large part of my audience comes from the Talking Microcopy: Writing UX group I founded on Facebook, which boasts over 1,700 members to date. I started this group as a way for professionals to inspire one another and discuss and share ideas.
I have my own product design consulting firm working with companies such as SodaStream, eDreams ODIGEO, the Israeli government and more. In addition you can add that I am currently writing a product writing microcopy book.
DESCOBERTA DO PRODUTO É O PROCESSO DE ENTENDER PROFUNDAMENTE SEUS CLIENTES PARA DESENVOLVER PRODUTOS QUE ATENDAM PERFEITAMENTE ÀS SUAS NECESSIDADES.
COMO APROVEITAR AO MÁXIMO A CRIATIVIDADE DO TIME?
COMO TER CLAREZA SOBRE O PROBLEMA QUE O PRODUTO RESOLVE?
ESTA PALESTRA ABORDARÁ COMO A CRIATIVIDADE PODE MUDAR O MINDSET DO TIME DURANTE A DESCOBERTA DO PRODUTO (PRODUCT DISCOVERY), COMO DESCOBRIR PRODUTO E TÉCNICAS DE PRODUCT DISCOVERY UTILIZADAS NA FASE DE IDEAÇÃO DO PRODUTO.
User Story Point estimation method at ConFoo 2015Fred Heath
We'll initially examine how and why estimation in Agile goes so wrong, so often. A new, structured and empirical method for estimating story points will then be introduced. The method involves taking into account human and environment-related factors, as well as technical ones, assigns weighted points to them and uses a numeric formula to derive a user-story's point estimate.
This is a condensation of InVisions DesignOps Handbook on https://www.designbetter.co/designops-handbook plus some additionel notes and quotes from podcasts and articles. These slides are put together in order to create a better overview of all the areas and focuses in DesignOps
Talk on the importance of Service Design Thinking, how Design and business have evolved to embrace Service Design Thinking, as well as an overview of Service Design Thinking process and key artifacts.
Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...”
In this action-packed 180 minutes, UX Lisbon participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.
Maximizing the impact of UX in an agile environment: Mixing agile and Lean UXJohn Whalen
When companies adopt an agile development environment, UX teams often feel like they just lost their seat at the table. It’s never easy to change, but by adapting your UX practices to accommodate agile, you can have the impact on design you always wanted.
Get Agile - Scrum for UX, Design and DevelopmentPieter Jongerius
This is a book preview, it will be published fall 2012. The book is aimed at everyone who works on interactive products in a design and development environment. It contains all of the basic information required for getting started with Scrum, but also offers a number of in-depth chapters looking at topics which even the most experienced Scrummers have trouble with on a daily basis.
The book is a manual. It goes though all of the phases of setting up and executing a Scrum project step by step, and looks at the various roles and disciplines hereby required. If you are experienced, you will find the advanced tips and tricks useful. If you are just considering Scrum, this book will most certainly get you enthusiastic!
Running engaging Market Research Online Communities. Social media has gained considerable human relevance. User-created content, citizen journalism and online social interactions (e.g. conversation, collaboration, participation, sharing, connecting) are embedded into the daily lives of consumers. With the different semantic waves of the web, the entire market research process and industry has undergone clear changes. Market research has changed from asking questions to having conversations with consumers. Online Research Communities have proven to be a viable environment to engage with consumers as well as marketing executives in a connected and participatory way. What makes research communities unique is that they assemble consumers to interact in an asynchronous longitudinal setting by applying social media techniques. Companies outsource tasks to a crowd (e.g. product and service creation and testing) in an open call in order to bring consumers inside organizations all the way up to the boardroom. Research communities bring true consumer connect between marketers and their target groups as they use interactive tools to tap into social interactions between people, and allow a more equal relationship between researchers, brands and participants.
For IKEA, the yearly Catalogue is the main communication channel with existing and potential customers globally. This case study shows how the 2013 edition of the Catalogue and possible covers for the 2014 edition were evaluated qualitatively around the world, through Market Research Online Communities (or Consumer Consulting Boards) in five different countries.
Exploring the world of water - The conversation revolution: brands & people d...InSites Consulting
Danone wanted to understand the use of water in daily life and highlight consumer expectations for water consumption in general, in order to determine the main consumer perceived benefits. It was important to focus on the scientific objectives (also afterwards in clinical testing) to prove and understand 4 certain effects of water. The final output Danone was looking for needed to confirm that water can bring real benefits for consumers and to show which benefits would be most impactful in the market when proven. In order to investigate water consumption from different angles, we implemented a ‘fusion research’ design. Fusion research is a research design where multiple (contemporary) research methodologies are combined in order to study a certain research question from different angles. By applying triangulation, a holistic view is achieved around the same solution or marketing problem. Each of the selected methods adds one piece to the final puzzle and serves as input for the subsequent phase.
It was 1876 and Alexander Graham Bell was pitching his start-up. He offered Western Union his telephone technology for a rumored $100,000. The company dismissed it as 'an electrical toy'. The quote, although recently challenged for its authenticity, is an accurate reflection of the factors that drive product adoption. What is recognizable speech if not product readiness, telephone devices in every city, a means of distribution and the question of why anyone would use it - that of shifting consumer habits? Fast forward 130 years and the questions are the same about video communications. Video communications are nothing new. The goal of making it easier to see the person you’re talking to is a consistent theme in telephony. And yet by far the fastest growing communication method in the last 50 years has been short, asynchronous text messaging, with WhatsApp alone generating 18.3 trillion messages annually and an aggregated SMS volume at 8.16 trillion. So why is video communication not mainstream yet and what can we do to accelerate its adoption?
Design thinking innovation training course outline - building a co-design app...DesignThinkers
This course outline presents an approach to developing cross-functional teams that learn how to co-create and innovate in an action learning experience.
This Lecture will look at the theories of Johan Huizinga and the Magic Circle and interogate it through the practice of Augmented and Alternative Reality Gaming as a form of New Media Storytelling
An ever-increasing number of organizations is chasing the benefits of social collaboration. Unfortunately many of these initiatives leave participants behind with a hangover. Gartner estimates that throughout 2015 about 80% of social business efforts are not expected to achieve the intended benefits. Here are 10 tips to avoid a collaboration hangover. Enjoy the read!
Making things is part of who we are. With the possibilities provided by digital media, we’re shifting from random acts of creativity by everyday people to organized initiatives like crowd funding. As innovation challenges are evolving from product attributes to holistic brand design, service design and the experience environment, there’s a need to collaborate with users beyond co-creation. By involving them earlier in the process through observational research and also in the back end of innovation by testing beta products, users can become your partner in innovation.
DIY UX: Give Your Users an Upgrade (Without Calling In a Pro)Whitney Hess
Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to help you listen to your users, so you’re gonna have to learn how to do some of this stuff yourself. I’ll show you techniques to find out who your users are, what they really need and how to go about giving it to them in an easy to use and pleasurable way. And it doesn’t have to bankrupt you or kill your release date.
Finding your edge at the edges by Kristof De Wulf at TEDxGhent. The future ain’t what it used to be. In today’s world of acceleration, automation and accessibility, we are expected to be ’relieved’ from working, learning and owning. But if we take away the very things that provide us with a sense of accomplishment and purpose in life, what is left for us humans? The more human-like machines take over our functions, the more we are left with a feeling of emptiness, says Kristof De Wulf. In his talk, he shares his thoughts on how we can overcome this feeling by going to the edges of our normal brain functioning. Kristof is co-founder and CEO of InSites Consulting, currently the world’s 3rd most innovative marketing research agency. He has won several awards and is a proud member of Switch & Shift’s League of Extraordinary Thinkers.
The Art of Research: Using the power of images to increase the value of the D...InSites Consulting
DIESEL recognizes the need for social currency among today's increasingly digitalized Generation Y and is focusing its efforts on Pinterest as the ideal location to inspire and connect with females within their desired target demographic. DIESEL is known for tapping into subcultures with self-aware marketing, which is also the case on Pinterest. The platform allows DIESEL to build a unique look and feel by making it easy for them to bring the personality and DNA of the brand in an accessible magazine-like online display.
As a fashion company, DIESEL can use Pinterest as a brand-building exercise where they can tell the brand story, showcase DIESEL’s many facets, display individual collections and campaigns and where anyone can learn what the brand stands for. DIESEL launched its Pinterest page in the early days of the platform. Over the last year, they maintained their boards merely as a mirror of their Facebook content. The strategy was to showcase their collection as a lifestyle brand.
Early 2013, the growing popularity of the platform brought Pinterest into strategic focus in its own right. Additionally, considering DIESEL’s strategic decision to augment its focus on communicating with women and the fact that Pinterest is more used by women, DIESEL wanted to focus its efforts on Pinterest to use it as a valuable communication channel to connect with this female target group online. In order to optimize the platform for brand activation, instead of a repository of Facebook content, there was a strong need for insights on the best digital strategy for the DIESEL Pinterest page.
The experience your customers have with your products is a critical component of success. Valuable products can solve real human needs, fulfill desires, and improve the quality the of life. This goes beyond just building more features, or making things look pretty. It involves understanding and empathizing with your customers, and involving them in the design process.
How do we do this? And how do we do this in a way that fits into the operational rhythms of Agile development? These perspectives are shared by a long-time UX designer who has recently moved into Agile.
An overview of how UX Research is conducted in entrepreneurial Lean UX organizations. Principles and practices of Lean/Agile UX teams in high-tech, mostly Silicon Valley, settings.
Presented by Susan Wilhite to startupUCLA, an accelerator for UCLA students, on June 7, 2012 on the campus. Watch the startupUCLA web site for a video of the live presentation.
Introduction to UX provides an overview of user experience design including what it encompasses and how the process works, the goal and principles of UX design, how to measure and improve UX, and the role of a UX agency. Presented by Ari Weissman, lead experience architect at EffectiveUI.
As user experience evolves, new practices and techniques come into vogue. At the forefront of UX today are "Lean" and Agile UX methods and approaches.
"Lean UX" has become a buzz term that has grown out of the Lean Startup movement, which is based on the Lean philosophy of Steve Blank and Eric Ries (see Eric Ries' book, Lean Startup).
There's just one problem with Lean UX- what is it exactly, and how can it be implemented well? How does one approach "Lean" as an agency, a startup, a Fortune 100? It turns out there are a lot of interpretations of Lean UX in practice, and that a one-size-fits-all methodology may not be the answer.
This diverse of Lean UX forerunners and practitioners will attempt to address these thorny questions. Panelists will spend a few minutes defining Lean UX on their own terms, including how Lean UX is similar and/or diffferent from Agile UX. Thereafter, panelists will spend 10-15 minutes digging into the nitty-gritty implementation details of how they are practicing Lean UX on a day-day level for company and client projects.
Goal Directed User Interface Design Case StudyBruce Pharr
The case study describes how goal-directed design best practices were used to develop a laboratory information management system (LIMS) web-accessed, role-based user interface (UI) for next-generation sequencing (NGS) that met business, technology, and scientific user goals.
UX is not a bolt-on but many agencies and founders approach it as the icing on the cake where really it is the cake itself. If you are in the process of planning, creating or improving your MVP this presentation will help you understand what UX is and how to go about making it happen for your product. The presentation will also help you understand how the UX process should happen correctly in your organisation and advises on different heuristics and models that can aid your team to ensure your product is produced correctly. The keynote was presented to the Founders Nation boot-camp by Danny Bluestone from Cyber-Duck at The Wayra Academy,Capper Street, WC1E 6JA London during March 2014.
Design Thinking Dallas by Chris BernardChris Bernard
These are the slides I gave for a keynote at a conference hosting by IMC2 for the Design Thinking Dallas Conference. Some of the content here is repetitive across other presentations I give.
Questions? Email me at chris.bernard@microsoft.com
What is the User Experience profession anyway and why are we doing this work? I want to help people make products people love. Some of us in the field are making products people love - what are they doing differently? What is Agile and how do we fit in? How do we rethink our profession in this world where technology and implementation move so fast? Get back to the core of what we do: connect customers and companies; understand our users (not just the ones who use the product, but those who use our services) and focus on the value we offer. Not the value of the test or the report, but the value of the intelligence we provide. The landscape has changed: people have higher expectations about the products and service they use. Things should just work, they shouldn't be hard. How can we help companies and product teams get there? This talk would be my take on the subject, I would love to hear yours too.
Building Delightful Products: A Customer-Centric Approach to Product Strategy...Perfetti Media
In this presentation, Carbonite's User Experience Director, Christine Perfetti, will share proven techniques for quickly exploring new design approaches based on solid customer data. She will share approaches for gathering customer insights, generating new product concepts, and evaluating designs.
It is a typical misconception to undertand agile as a methodology, instead of a working philosophy, which is what really states for. Incorporating this philosophy into the firm's culture is key to adapt to the digital world but in order to do this, a huge team effort and a strong leadership are required.
Creating trust in teams is key if you want to get them to a high performance state. This talk revolves around the 5 dysfunctions of a team model by Patrick Lencioni and in particular provide tools for you to help build and develop trust in your team.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
9. “Lean UX is the practice of bringing the
true nature of our work to light faster,
with less emphasis on deliverables and
greater focus on the actual experience
being designed.”
Jeff Gothelf
UX designer
Author of Lean UX
30. PROBLEM STATEMENT
[Our service/product] was designed to achieve
[these goals]. We have observed that it isn’t meeting
[these goals], which is causing [this adverse effect]
to our business.
How might we improve it so that our customers
are more successful based on
[these measurable criteria]?
31. HYPOTHESIS STATEMENT
We believe [doing this] for [these personas]
will achieve [this outcome].
We will know we’re [right/wrong] with
[this qualitative feedback], [quantitative feedback] or
[KPI changes].
48. STAGGERED SPRINTS
DEVELOP
IMPLEMENT
HIGH DEV
LOW UI
IMPLEMENT
DESIGNS
DESIGN
SPRINT 0
DE
DE
CO
CO
PLAN &
GATHER DATA
IMPLEMENT
DESIGNS
N
N
SIG
E
SIG
E
D
D
DESIGN FOR SP2
DATA FOR SP3
SPRINT 1
DATA
TEST SP1 CODE
DESIGN SP3
DATA FOR SP4
SPRINT 2
DATA
TEST SP2 CODE
DESIGN SP4
DATA FOR SP5
SPRINT 3
49. THEMED SPRINTS
THEME
2 WEEKS SPRINT
IDEATION &
SKETCHING
2 WEEKS SPRINT
PLANNING
MEETING
2 WEEKS SPRINT
TEST USABILITY
AND VALUE