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Web 2.0 Expo / NYC / 2008


DESIGN
& UX              IN AN



AGILE
PROCESS
M. JACKSON WILKINSON
First things first...


  Who is
This Dude?
A Short History of


SOFTWARE
DEVELOPMENT
PROCESSES
A (REALLY) Short History of (CERTAIN)


SOFTWARE
DEVELOPMENT
PROCESSES
Source: I wish I knew
THE PRACTICE:
 CHAOS
The Solution?
WATERFALL
INCREMENTAL
REQUIREMENTS




               DESIGN




                        DEVELOPMENT




                                      TESTING




                                                MAINTENANCE
DOCUMENTED
http://www.flickr.com/photos/simona_/2194407083/
GATHER
PROBLEM




                    IDENTIFY




                                      DESIGN




SOLUTION                                       IMPLEMENT




                               TIME
GATHER
PROBLEM




                    IDENTIFY




                                      DESIGN




SOLUTION                                       IMPLEMENT




                               TIME
GATHER
PROBLEM




                    IDENTIFY




                                      DESIGN




SOLUTION                                       IMPLEMENT




                               TIME
The Solution?
WATERFALL
Failure
REQUIREMENTS




               DESIGN




                        DEVELOPMENT




                                      TESTING




                                                MAINTENANCE
REQUIREMENTS




               DESIGN




                        DEVELOPMENT




                                      TESTING




                                                MAINTENANCE
SPECIALIZATION
SPECIALIZATION
The Solution?

AGILE
ITERATIVE
REQUIREMENTS


                                    DESIGN



PREPARATION

                          CYCLE
 RELEASE

                                  DEVELOPMENT



                TESTING
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
ADAPTABLE
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
RAPID
REQUIREMENTS


                                                DESIGN



PREPARATION

                          CYCLE
 RELEASE

                                              DEVELOPMENT



                TESTING




                          One to Four Weeks
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
COOPERATIVE
REQUIREMENTS




               DESIGN




                        DEVELOPMENT




                                      TESTING




                                                MAINTENANCE
QUALITY-DRIVEN
The Truth About




 AGILE
IN PRACTICE
DOGMATIC
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
CYCLE


   INTERFACE DESIGN

          VISUAL DESIGN

                      BUILD-OUT

               DEVELOPMENT



                 TWO WEEKS
CYCLE
                      USER RESEARCH?


   INTERFACE DESIGN
                              ORIGINAL THOUGHT?


          VISUAL DESIGN

                       BUILD-OUT              USER TESTING?


               DEVELOPMENT



                 TWO WEEKS
Rounded Corners
 Drop Shadows
  Reflections
    Pastels
   Helvetica
   Gradients


    FTW!
PROTOTYPE              BETA               LAUNCH




PLANNING   CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE    MAINTENANCE
REQUIREMENTS




           UI DESIGN

                                                   PROTOTYPE              BETA               LAUNCH

                       VISUAL DESIGN




                                       CYCLE   CYCLE      CYCLE   CYCLE          CYCLE   CYCLE
AGILE TENDS TO YIELD
WATERFALL
NOW THAT WE KNOW WHAT
DOESN’t work, it’s time to start



FIXING IT
Fixing Agile for Designers

Let’s Review the
  GOALS
ITERATIVE
ADAPTABLE
RAPID
COOPERATIVE
QUALITY-DRIVEN
Fixing Agile for Designers

SKEW PROJECT
 CYCLES
CYCLE


   INTERFACE DESIGN

          VISUAL DESIGN

                      BUILD-OUT

               DEVELOPMENT



                 TWO WEEKS
CYCLE


        INTERFACE DESIGN



           VISUAL DESIGN / BUILD-OUT



                        DEVELOPMENT



                           TWO WEEKS
CYCLE N-1       INTERFACE DESIGN        CYCLE N+1


CYCLE N-1   VISUAL DESIGN / BUILD-OUT   CYCLE N+1


CYCLE N-1        DEVELOPMENT            CYCLE N+1
CYCLE N-1               INTERFACE DESIGN              CYCLE N+1


      CYCLE N-1           VISUAL DESIGN / BUILD-OUT         CYCLE N+1


            CYCLE N-1                  DEVELOPMENT                CYCLE N+1
Fixing Agile for Designers

Make Use OF
CYCLE 0
CYCLE 0              INTERFACE DESIGN             CYCLE 2



     CYCLE 0          VISUAL DESIGN / BUILD-OUT        CYCLE 2



           CYCLE 0                DEVELOPMENT                CYCLE 2
RESEARCH
AGGREGATE
            SURVEYS

                                                        INTERVIEWS

ANALYTICS


                           RESEARCH                            PERSONAS



  TESTING

                      CARD SORTING               COMPETITIVE
PRODUcT DESIGN
COMPETITIVE ANALYSIS
 FEATURE QUADRANTS




                     PRODUCT DESIGN


SURVEYS                                              BRAINSTORMING




                                MARKET ANALYSIS
OVERHEAD
CERTIFICATES

        SUBVERSION
                                                     HOSTING




                     DEVELOPMENT OVERHEAD


CODE INTEGRATION                                           STAGING




                          DEVELOPMENT ENVIRONMENTS
MOOD BOARDS
COLOR

       TITLES
                                      TEXTURE




                MOOD / STYLE BOARDS


LOOK/FEEL                                  INSPIRATION




                             STYLES
DEFINING “DONE”
Fixing Agile for Designers

Start Cycles With
PLANNING
USER STORIES
USERS SHOULD BE ABLE TO UPLOAD
MULTIPLE PHOTOS AT ONCE
TEST PLANS
USERS SHOULD BE ABLE TO UPLOAD
MULTIPLE PHOTOS AT ONCE
- Test with JPEG, PNG, GIF (supported)
- Test with an unsupported image format
- Test with Flash not present
- Test with more than 20 MB of total POST data
CYCLE PLANNING
8   USERS SHOULD BE ABLE TO UPLOAD                   6
    MULTIPLE PHOTOS AT ONCE
    - Test with JPEG, PNG, GIF (supported)
                                                     2
                                                     4
    - Test with an unsupported image format
    - Test with Flash not present
    - Test with more than 20 MB of total POST data
8   USERS SHOULD BE ABLE TO UPLOAD                   8
    MULTIPLE PHOTOS AT ONCE
    - Test with JPEG, PNG, GIF (supported)
                                                     2
                                                     4
    - Test with an unsupported image format
    - Test with Flash not present
    - Test with more than 20 MB of total POST data
8   USERS SHOULD BE ABLE TO UPLOAD                   8
    MULTIPLE PHOTOS AT ONCE
    - Test with JPEG, PNG, GIF (supported)
                                                     2
                                                     4
    - Test with an unsupported image format
    - Test with Flash not present
    - Test with more than 20 MB of total POST data




         This Story: 14 hours
COLLABORATIVE
    UX/UI
USE Documents As
COMMUNICATION
Fixing Agile for Designers

GET EVERYONE IN
STAND-UP
Virtual STand-UP
Jackson   Yesterday: Finished wireframing the rating features, all
          updated wireframes are in SVN. Today: Testing image
          upload interface from C3; diving into some user flows for
          C4. Blockers: None for now.
Fixing Agile for Designers

  Emphasize
VALIDATION
FIT IN
USER TESTING
HAVE DEVELOPERS GIVE
PUBLIC DEMOS
GET THE TEAM INTO
ACCEPTANCE
  TESTING
WHAT IF YOUR PROCESS IS


NOT FIXED
YET?
Process still not working?

          BE
 AGILE
Process still not working?

FOCUS ON THE
GOALS
ITERATIVE
ADAPTABLE
RAPID
COOPERATIVE
QUALITY-DRIVEN
THANKS!
jackson@viget.com
 http://viget.com
 http://jounce.net

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Design and UX in an Agile Process