SlideShare a Scribd company logo
Andreas Hägglund
I run projects and make organizations more efficient
Agile Requirements with
User Story Mapping
11K
slideshare.net/andreashagglund
@ahab1972
andreashagglund
Questions are more important than
Answers
“The mere formulation of a
problem is often far more
essential than its solution
which may be merely a
matter of mathematical or
experimental skill.
To raise new questions, new
possibilities, to regard old
problems from a new angle
requires creative imagination
and marks real advances in
science.”
11K
11K
What is Agile?
Well...
Agile is not Happy Hacking
It’s not unorganized
It’s not unstructured
It’s not unplanned
It’s not undocumented
It’s not undisciplined
Fact is – It’s extremely
disciplined
11K
The Agile Onion
Agile Goal (1)
Agile Values (4)
Agile Principles (12)
Agile Methods (40+)
Agile Techniques (200+)
11K
The Agile Onion
Agile Goal (1)
Agile Values (4)
Agile Principles (12)
Agile Methods (40+)
Agile Techniques (200+)
11K
- User stories
- User story mapping
The Agile Manifesto
Individuals and
interactions over
processes and tools
Responding to
change over
following a plan
11K
Agile is about hitting a moving
(business) target
11K
What is the number 1 problem?
Why can’t you unders
11K
Communication in real life
11K
“At the end of the day, your
job isn’t to execute a plan or
get the requirements right—
your job is to change the
world”
11K
What is a User Story?
Card
11K
What is a User Story?
Conversation
Card
11K
What is a User Story?
Conversation
Confirmation
Card
11K
Process for writing user stories
Write Talk
11K
Process for writing user stories
Write Talk
Traditional Process for writing rqt
Talk Write
11K
Process for writing user stories
Write Talk
Traditional Process for writing rqt
Talk Write
”A Story is a promise
of a conversation”
11K
The Card has 3 Parts
1. Stakeholder
2. Goal
3. Reason
The real goal of using stories is shared
understanding.
11K
As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
Example of Card
11K
Topics for conversations
As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
11K
Topics for conversations
As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
When, How fast, how
often, how easy, what
if no favorite, what if no
books, what if power
failure, what if...
11K
11K
Thinking pattern
Let’s see... Hmmm,
who wants to print a
receipt? And why?
Can it be so that (s)he
can remember the
price afterwards? Or is
it maybe to claim
warranty?
11K
Templates
As ”X” I want ”Y” so that ”Z”
As ”X” I want ”Y”
By having ”Y” I get ”Z” as ”X”
Main Job To Be Done (JTBD)
“Stories get their name from how they
should be used, not what should be
written.”
11K
User Story Dangers
Lose sight of the big picture
Hard to tell when you’ll be done
Not enough details
11K
It’s creative work
Image courtesy of Ben Orlin
11K
Story mapping work process
• Frame the opportunity
• Tell the story of the product (user steps) from
left-to-right
• Go back and talk about the details of each
step.
• Write those details down on post-its and place
them vertically under each step.
11K
Framing the opportunity
What is the “big idea”?
Who are the people/companies that will pay for the
product?
Who are the real life users at the customer site?
What problem are we solving for the customer
companies? For the users? What benefit will we
provide to them?
What will we get if we’re successful?
11K
What is a story map
“User Story Mapping is about having a good
old-fashioned conversation and then organizing
it in the form of a map” – Jeff Patton
11K
What is a story map
User step
1
11K
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
11K
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Time/Sequence
11K
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
11K
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
”Scope doesn’t creep;
understanding grows.”
11K
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Priority
“There’s always more to build
than we have time or resources
to build—always.”
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14Risk
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14Risk
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 141st release
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 141st release
2nd release
“Every release should be a learning experiment”
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Personas
11K
Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Persona Persona PersonaPersona
11K
Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
Persona Persona PersonaPersona
11K
Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
Persona Persona PersonaPersona
Experiments/MVPs
11K
MVP
The minimum viable product
is the smallest product
release that successfully
achieves its desired
outcomes.
A minimal viable product is
also the smallest thing you
could create or do to prove or
disprove an assumption.
All
assumptions
Entire
Product
11K
Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
GoalGoalGoalGoal
GoalGoal
Goal
Persona Persona PersonaPersona
11K
Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
GoalGoalGoalGoal
GoalGoal
Goal
Persona Persona PersonaPersona
11K
Story mapping keeps us focused on users and their
experience, and the result is a better conversation, and
ultimately a better product.
11K
Always remember:
“At the end of the day, your job
isn’t to execute a plan or get
the requirements right — your
job is to change the world”
11K
Let’s go to the Seychelles...
11K
Write post-its to visualize your thinking, making it
possible to question and remember
11K
11K
Retrospect
Was it difficult?
What problems did you get?
What’s your biggest take away?
Was it fun?
11K
Some Suggested Reading on Agile
http://buff.ly/1Q9lnHy
11K
Agile Middle East
• Community Organization promoting Lean and
Agile Development Practices in the Middle East
• Members from Saudi, UAE, Turkey, Egypt,
Lebanon and more
• Organizes Agile ME Summit on March 19
11K
Agile ME Summit 2016
http://2016.meagile.com/
11K
Agile Middle
East
info@meagile.com
https://agilemiddleeast.org/
Contact
Information
https://www.facebook.com/AgileMiddleEast
https://twitter.com/MEAgile
https://www.linkedin.com/groups?home=&gid=8133203
11K
Andreas
Hägglund
ah@11k.se
I run projects and
make organizations
more efficient
andreashagglund
@ahab1972
slideshare.net/andreashagglund
www.kravanalys.se
www.systemvaruhuset.se
11K
11K

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Agile Requirements with User Story Mapping

  • 1. Andreas Hägglund I run projects and make organizations more efficient Agile Requirements with User Story Mapping 11K slideshare.net/andreashagglund @ahab1972 andreashagglund
  • 2. Questions are more important than Answers “The mere formulation of a problem is often far more essential than its solution which may be merely a matter of mathematical or experimental skill. To raise new questions, new possibilities, to regard old problems from a new angle requires creative imagination and marks real advances in science.” 11K
  • 3. 11K
  • 4. What is Agile? Well... Agile is not Happy Hacking It’s not unorganized It’s not unstructured It’s not unplanned It’s not undocumented It’s not undisciplined Fact is – It’s extremely disciplined 11K
  • 5. The Agile Onion Agile Goal (1) Agile Values (4) Agile Principles (12) Agile Methods (40+) Agile Techniques (200+) 11K
  • 6. The Agile Onion Agile Goal (1) Agile Values (4) Agile Principles (12) Agile Methods (40+) Agile Techniques (200+) 11K - User stories - User story mapping
  • 7. The Agile Manifesto Individuals and interactions over processes and tools Responding to change over following a plan 11K
  • 8. Agile is about hitting a moving (business) target 11K
  • 9. What is the number 1 problem? Why can’t you unders 11K
  • 11. “At the end of the day, your job isn’t to execute a plan or get the requirements right— your job is to change the world” 11K
  • 12. What is a User Story? Card 11K
  • 13. What is a User Story? Conversation Card 11K
  • 14. What is a User Story? Conversation Confirmation Card 11K
  • 15. Process for writing user stories Write Talk 11K
  • 16. Process for writing user stories Write Talk Traditional Process for writing rqt Talk Write 11K
  • 17. Process for writing user stories Write Talk Traditional Process for writing rqt Talk Write ”A Story is a promise of a conversation” 11K
  • 18. The Card has 3 Parts 1. Stakeholder 2. Goal 3. Reason The real goal of using stories is shared understanding. 11K
  • 19. As a Book Lover I want to Search for books by my favorite writer so that I easily find new things to read Example of Card 11K
  • 20. Topics for conversations As a Book Lover I want to Search for books by my favorite writer so that I easily find new things to read 11K
  • 21. Topics for conversations As a Book Lover I want to Search for books by my favorite writer so that I easily find new things to read When, How fast, how often, how easy, what if no favorite, what if no books, what if power failure, what if... 11K
  • 22. 11K
  • 23. Thinking pattern Let’s see... Hmmm, who wants to print a receipt? And why? Can it be so that (s)he can remember the price afterwards? Or is it maybe to claim warranty? 11K
  • 24. Templates As ”X” I want ”Y” so that ”Z” As ”X” I want ”Y” By having ”Y” I get ”Z” as ”X” Main Job To Be Done (JTBD) “Stories get their name from how they should be used, not what should be written.” 11K
  • 25. User Story Dangers Lose sight of the big picture Hard to tell when you’ll be done Not enough details 11K
  • 26. It’s creative work Image courtesy of Ben Orlin 11K
  • 27. Story mapping work process • Frame the opportunity • Tell the story of the product (user steps) from left-to-right • Go back and talk about the details of each step. • Write those details down on post-its and place them vertically under each step. 11K
  • 28. Framing the opportunity What is the “big idea”? Who are the people/companies that will pay for the product? Who are the real life users at the customer site? What problem are we solving for the customer companies? For the users? What benefit will we provide to them? What will we get if we’re successful? 11K
  • 29. What is a story map “User Story Mapping is about having a good old-fashioned conversation and then organizing it in the form of a map” – Jeff Patton 11K
  • 30. What is a story map User step 1 11K
  • 31. What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 11K
  • 32. What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Time/Sequence 11K
  • 33. What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 11K
  • 34. What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 ”Scope doesn’t creep; understanding grows.” 11K
  • 35. What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 Priority “There’s always more to build than we have time or resources to build—always.” 11K
  • 36. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 11K
  • 37. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14Risk 11K
  • 38. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4 Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14Risk 11K
  • 39. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 141st release 11K
  • 40. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 141st release 2nd release “Every release should be a learning experiment” 11K
  • 41. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 11K
  • 42. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Personas 11K
  • 43. Details User story 12 Details User story 13 Details User story 8 Details User story 2 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Persona Persona PersonaPersona 11K
  • 44. Details User story 12 Details User story 13 Details User story 7 Details User story 8 Details User story 2 Details User story 1 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Risk Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Details User story 11 Persona Persona PersonaPersona 11K
  • 45. Details User story 12 Details User story 13 Details User story 7 Details User story 8 Details User story 2 Details User story 1 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Risk Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Details User story 11 Persona Persona PersonaPersona Experiments/MVPs 11K
  • 46. MVP The minimum viable product is the smallest product release that successfully achieves its desired outcomes. A minimal viable product is also the smallest thing you could create or do to prove or disprove an assumption. All assumptions Entire Product 11K
  • 47. Details User story 12 Details User story 13 Details User story 7 Details User story 8 Details User story 2 Details User story 1 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Risk Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Details User story 11 GoalGoalGoalGoal GoalGoal Goal Persona Persona PersonaPersona 11K
  • 48. Details User story 12 Details User story 13 Details User story 7 Details User story 8 Details User story 2 Details User story 1 What is a story map User step 1 User step 2 User step 3 User step 4 User step 5 User step 6 Details User story 6 Risk Details User story 5 Details User story 4Risk Details User story 3 Details User story 9 Details User story 10 Details User story 16 Details User story 15 Details User story 14 Details User story 11 GoalGoalGoalGoal GoalGoal Goal Persona Persona PersonaPersona 11K
  • 49. Story mapping keeps us focused on users and their experience, and the result is a better conversation, and ultimately a better product. 11K
  • 50. Always remember: “At the end of the day, your job isn’t to execute a plan or get the requirements right — your job is to change the world” 11K
  • 51. Let’s go to the Seychelles... 11K
  • 52. Write post-its to visualize your thinking, making it possible to question and remember 11K
  • 53. 11K
  • 54. Retrospect Was it difficult? What problems did you get? What’s your biggest take away? Was it fun? 11K
  • 55. Some Suggested Reading on Agile http://buff.ly/1Q9lnHy 11K
  • 56. Agile Middle East • Community Organization promoting Lean and Agile Development Practices in the Middle East • Members from Saudi, UAE, Turkey, Egypt, Lebanon and more • Organizes Agile ME Summit on March 19 11K
  • 57. Agile ME Summit 2016 http://2016.meagile.com/ 11K
  • 59. Andreas Hägglund ah@11k.se I run projects and make organizations more efficient andreashagglund @ahab1972 slideshare.net/andreashagglund www.kravanalys.se www.systemvaruhuset.se 11K
  • 60. 11K