SlideShare a Scribd company logo
Don Norman about the term of “UX”
WORDS EFFECTS EXPERIENCE
TOO!
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Bad UX
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UX WRITING?
My story begins 10 years ago…
University wasn’t for me
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Soap Conference 2018
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Founder of Microcopy & UX writing community
Lead Experience design @musico.io
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What makes UX writing so efficient?
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