Presenters
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
Jessica Batz
Marketing Specialist
jbatz@bizlibrary.com
@jessbatz
@BizLibrary
Online content libraries
include:
• Streaming videos
• Interactive e-learning
courses
• Reference materials
• Ebooks
Technology solutions include:
• Cloud-hosted LMS
• Performance Management
• Social Learning applications
Award-winning
Learning and
Performance
Management
Solutions
POLL QUESTION
We have a
tailored set of
competencies for
our organization
and leaders?
A. True
B. False
POLL QUESTION
Our leadership
development
program is:
A. Supported at the
executive level
B. Aligned with
business strategy
C. Targeted to
leaders at all
levels
D. All of the above
E. None of the
above
What you’ll
learn:
• Why leadership
development is
important
• Challenges faced
by today’s leaders
• Leadership
development best
practices
With each generation entering the workplace, a
greater emphasis is placed on continual
development as these new employees know
that they are unlikely to stay more than a few
years;
it’s about what they can develop and acquire to
take to the next stop in the career journey. We
know that effective leaders are one of the most
important influences on levels of engagement.
Rebecca Ray, Employee Engagement in a VUCA World
(research report), New York: The Conference Board, 2011.
Challenges
faced by our
leaders
Uncertainty
Need for speed
Changing workplace
demographics
What do you need
you leaders to do to
be successful?
LEADERSHIP THEORIES:
1. Great Man Theories
2. Group Theories
3. Trait Theories
4. Behavioral Theories
5. Contingency/
Situational
6. Excellence Theories
7. Transactional and
Transformational
Leadership in Your Organization
Where we are going
and why?
VISION
How we will get there?
STRATEGY
Leadership
Development
Best Practices
Strong executive
involvement
Tailored leadership
competencies
Alignment with
business strategy
Target multiple levels
of leadership
Executive Involvement
Make a clear
connection
between improving
your leadership’s
performance and
improving bottom
line results.
Impact on Business
• Financial Results
• Key Employee
Retention*
• Improve
Organizational IQ
* The American
Management Association
estimates that the direct
cost of losing a key
employee is between one
year and 18 months’
salary.
Measuring the Impact
• Employee
engagement
• Customer satisfaction
• Retention
• Output
• Quality
• Cost
• Time
Leadership Competencies
• Identify essential traits
and behaviors
• Assessments can be
used to identify
strengths and
weaknesses
• Individual development
plans can help create a
tailored program
• Consider “traditional
and “modern”
Leadership Competencies
• Vision
• Interpersonal skills
• Ability to develop others
• Intelligence
• Character
• Collaboration skills
• People development
• Digital literacy
• Global citizenship
• Anticipate the future
ETHICS
Organizational
governance
Align with Business Strategy
• Identify successors
• Develop high
potentials
• Develop bench
strength
• Set standards
• Culture norms
• Develop and engage
employees
Target Multiple Levels
Executive Level
Technical or
Professional
Mid-level
Frontline and New
EXECUTIVE LEVEL
Higher level leadership skills
such as motivation, strategy
and innovation
Peer to peer collaboration
Highly focused development
plans and executive
coaching
TECHNICAL OR
PROFESSIONAL
Leadership fundamentals,
business acumen and
communication skills
Project Management and
formal certification
Learning at the time of need
and on-demand reference
material
Major Managerial Skills Gaps
1. Coaching
2. Performance appraisals
3. Developing others
4. Managing change
5. Communications
6. Business acumen
Mid-Level
Leaders
Bersin by Deloitte , Current Capabilities
by Role, December 2011
MID-LEVEL
Blended learning supported
by performance support
resources
Learning resources targeted
to their role of managing
other managers
Job rotation and stretch
assignments for growth
Feedback and mentoring
FRONTLINE
Leadership fundamentals,
business acumen and
communication skills
Hands-on direction,
mentoring and training
opportunities
Engaging, self-paced,
technology-based learning
solutions
Learning at the time of need
and performance support
Learn By Doing
Rotational
Assignments
Action Learning
Projects
Mentoring
Coaching
Leadership
Development
Best Practices
Strong executive
involvement
Tailored leadership
competencies
Alignment with
business strategy
Target multiple levels
of leadership
Excellence in Leadership Program
When leaders understand the big
picture, we are able to work
together more efficiently and
produce the best collection of
products and systems for our
customers.
Kristen Nazario, HR Director,
Bally Technologies
Corporate Commitment Customer Focus
Goal Attainment Intellect
Leadership Operational Issues
Personal Interaction Self-Focus
Values Gaming 101
Bally Product
Excellence in Leadership Program
Excellence in Leadership Program
“Our Leadership Development Program has contributed to
better collaboration and synergy among departments – we
are a global company that develops, manufactures, and
services numerous systems and products, when leaders
understand the big picture, we are able to work together
more efficiently and produce the best collection of products
and systems for our customers.”
Kristen Nazario, HR Director, Bally Technologies
Online Content Leadership Development
HR as Business Partner: Managing
Talent for Organizational Success
The Extraordinary Leader: Going
from Good to Great
Implementing and Assessing a
Succession Planning Program
The Art of Effective Coaching
The Emotionally Intelligent Leader
Leadership Essentials (Eight 1-hour
courses)
Online Content Libraries
1,800 + Streaming Videos
5,000 + E-learning Courses
Online Books
Simulations
Scenario-Based Courses
Try them out free for 30-
days – no obligation!
Contact Us
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
Jessica Batz
Marketing Specialist
jbatz@bizlibrary.com
@jessbatz
@BizLibrary

Best Practices in Leadership Development Webinar 07.24.13

  • 2.
    Presenters Chris Osborn Vice Presidentof Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Batz Marketing Specialist jbatz@bizlibrary.com @jessbatz @BizLibrary
  • 3.
    Online content libraries include: •Streaming videos • Interactive e-learning courses • Reference materials • Ebooks Technology solutions include: • Cloud-hosted LMS • Performance Management • Social Learning applications Award-winning Learning and Performance Management Solutions
  • 4.
    POLL QUESTION We havea tailored set of competencies for our organization and leaders? A. True B. False
  • 5.
    POLL QUESTION Our leadership development programis: A. Supported at the executive level B. Aligned with business strategy C. Targeted to leaders at all levels D. All of the above E. None of the above
  • 6.
    What you’ll learn: • Whyleadership development is important • Challenges faced by today’s leaders • Leadership development best practices
  • 7.
    With each generationentering the workplace, a greater emphasis is placed on continual development as these new employees know that they are unlikely to stay more than a few years; it’s about what they can develop and acquire to take to the next stop in the career journey. We know that effective leaders are one of the most important influences on levels of engagement. Rebecca Ray, Employee Engagement in a VUCA World (research report), New York: The Conference Board, 2011.
  • 8.
    Challenges faced by our leaders Uncertainty Needfor speed Changing workplace demographics What do you need you leaders to do to be successful?
  • 9.
    LEADERSHIP THEORIES: 1. GreatMan Theories 2. Group Theories 3. Trait Theories 4. Behavioral Theories 5. Contingency/ Situational 6. Excellence Theories 7. Transactional and Transformational
  • 10.
    Leadership in YourOrganization Where we are going and why? VISION How we will get there? STRATEGY
  • 11.
    Leadership Development Best Practices Strong executive involvement Tailoredleadership competencies Alignment with business strategy Target multiple levels of leadership
  • 12.
    Executive Involvement Make aclear connection between improving your leadership’s performance and improving bottom line results.
  • 13.
    Impact on Business •Financial Results • Key Employee Retention* • Improve Organizational IQ * The American Management Association estimates that the direct cost of losing a key employee is between one year and 18 months’ salary.
  • 14.
    Measuring the Impact •Employee engagement • Customer satisfaction • Retention • Output • Quality • Cost • Time
  • 15.
    Leadership Competencies • Identifyessential traits and behaviors • Assessments can be used to identify strengths and weaknesses • Individual development plans can help create a tailored program • Consider “traditional and “modern”
  • 16.
    Leadership Competencies • Vision •Interpersonal skills • Ability to develop others • Intelligence • Character • Collaboration skills • People development • Digital literacy • Global citizenship • Anticipate the future ETHICS Organizational governance
  • 17.
    Align with BusinessStrategy • Identify successors • Develop high potentials • Develop bench strength • Set standards • Culture norms • Develop and engage employees
  • 18.
    Target Multiple Levels ExecutiveLevel Technical or Professional Mid-level Frontline and New
  • 19.
    EXECUTIVE LEVEL Higher levelleadership skills such as motivation, strategy and innovation Peer to peer collaboration Highly focused development plans and executive coaching
  • 20.
    TECHNICAL OR PROFESSIONAL Leadership fundamentals, businessacumen and communication skills Project Management and formal certification Learning at the time of need and on-demand reference material
  • 21.
    Major Managerial SkillsGaps 1. Coaching 2. Performance appraisals 3. Developing others 4. Managing change 5. Communications 6. Business acumen Mid-Level Leaders Bersin by Deloitte , Current Capabilities by Role, December 2011
  • 22.
    MID-LEVEL Blended learning supported byperformance support resources Learning resources targeted to their role of managing other managers Job rotation and stretch assignments for growth Feedback and mentoring
  • 23.
    FRONTLINE Leadership fundamentals, business acumenand communication skills Hands-on direction, mentoring and training opportunities Engaging, self-paced, technology-based learning solutions Learning at the time of need and performance support
  • 24.
    Learn By Doing Rotational Assignments ActionLearning Projects Mentoring Coaching
  • 25.
    Leadership Development Best Practices Strong executive involvement Tailoredleadership competencies Alignment with business strategy Target multiple levels of leadership
  • 26.
    Excellence in LeadershipProgram When leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers. Kristen Nazario, HR Director, Bally Technologies
  • 27.
    Corporate Commitment CustomerFocus Goal Attainment Intellect Leadership Operational Issues Personal Interaction Self-Focus Values Gaming 101 Bally Product Excellence in Leadership Program
  • 28.
    Excellence in LeadershipProgram “Our Leadership Development Program has contributed to better collaboration and synergy among departments – we are a global company that develops, manufactures, and services numerous systems and products, when leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers.” Kristen Nazario, HR Director, Bally Technologies
  • 29.
    Online Content LeadershipDevelopment HR as Business Partner: Managing Talent for Organizational Success The Extraordinary Leader: Going from Good to Great Implementing and Assessing a Succession Planning Program The Art of Effective Coaching The Emotionally Intelligent Leader Leadership Essentials (Eight 1-hour courses)
  • 30.
    Online Content Libraries 1,800+ Streaming Videos 5,000 + E-learning Courses Online Books Simulations Scenario-Based Courses Try them out free for 30- days – no obligation!
  • 31.
    Contact Us Chris Osborn VicePresident of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Batz Marketing Specialist jbatz@bizlibrary.com @jessbatz @BizLibrary