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L&D strategy FY20
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- 3. Input We conducted 16 L&D interviews, acrossLDN and North America. People Directors & CMO. Creative Director, Design Leads, Product Design Leads. Tech Managers, VP Tech, CTO, Product Director. Delivery Director, Director of Growth & General Managers, CEO.
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- 5. Themes Focus areas From those interviewswe have identified the following key areas of focus for Bynd: • Talk the talk • Stay ahead of the curve • Know the next move • Keep it consistent • Tell a good story • Coach the team • Think bigger • Crowdsource learning • Have a finger on the pulse • Map the journey
- 6. We don’t havefar to look for tools to bring this to life. Sometimes the best teachers are ourselves. Let’s get Beyonders training Beyonders.
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- 8. One of ourvalues is to be smart. We need a strategy that develops a culture of learning.
- 9. The 5 Pillars Personal Mastery Shared Vision Mental Models Team Learning System Thinking InternalResources and how we upskill our teams. Group Vision. Singing from the same hymn sheet. What are our values? Thought process of how this will all work. Collaborative effort to achieve the same goal. Analysis. How we tie this all together over time. Personal Mastery Shared Vision Mental Models Team Learning System Thinking *Peter Senge - The 5th Discipline
- 10. Personal Mastery Top Priorities| 2019 Target Talk the talk We have to give our creds credibility. Making sure our client-facing Beyonders can deliver and sell our work gets us one step closer to winning more of it. Metrics - increase pitch to win ration Stakeholders - CMO Stay ahead of the curve No one likes being left behind. That's why we're focusing on future proofing our workforce through training and development. Metrics - less turnover of staff, higher retention and optimisation of resourcing Stakeholders - People Team (Global) Personal Mastery Shared Vision Mental Models Team Learning System Thinking
- 11. Personal Mastery Q1 Priorities How weachieve this? • Structured presentation training in North America • In-house presentation framework • Evolution of the Career pathways • Soft Skills framework
- 12. Shared Vision Top Priorities| 2019 Target Know the next move We want to play chess, not checkers. And if we want our team to think five moves ahead, we need to give them access to our strategy and objectives. Stakeholders - CEO Tell a good story If you've ever been stuck listening to a story that won't end, you already know where we're going with this. We're making sure when our people tell our story, they tell it well. Stakeholders - CMO, Marketing Team Keep it consistent We get better results when we're all singing from the same hymn sheet. So, our Service Leads are harmonizing our ways of working, across disciplines. Metrics - x% around Productivity and work quality. Stakeholders - Service Leads, People Team (Global) Personal Mastery Shared Vision Mental Models Team Learning System Thinking
- 13. Shared Vision Q1 Priorities How weachieve this? • Format for information • Video of vision • 100% understanding of strategy • Success stories • Know byndʼs history • Roadmap for ways of working • What does good look like?
- 14. Mental Models Top Priorities| 2019 Target Coach the team Failure is an important learning experience, so we're not trying to eradicate it. What we are trying to do is train our employees to use coaching methods so that when failure happens, we grow from it. Stakeholders - Global Leadership & all Studio leads Growth Mindset It's important to have the right mindset. We're gearing ours towards growth and promoting a set of attitudes and behaviours that reflect Bynd's values, to help all our people thrive. Stakeholders - People Team Personal Mastery Shared Vision Mental Models Team Learning System Thinking
- 15. Mental Models Q1 Priorities How weachieve this?How we achieve this? • Internal coaches • Bringing it inhouse • Holding coaching conversations • Defining growth mindset for Bynd
- 16. Team Learning Top Priorities| 2019 Target Crowdsource Learning We work best when we're working together. So, we're making sure to make the best of our brightest resource: our people. Our Beyonders will be able to access shared learnings across disciplines—and ponds. Stakeholders - People Team (Global) Personal Mastery Shared Vision Mental Models Team Learning System Thinking
- 17. Team Learning Q1 Priorities How weachieve this? • New learning triggers • Current tools • Mapping our needs
- 18. System Thinking Top Priorities| 2019 Target Have a finger on the pulse In the attention economy, it's hard to know which headline to read first. So, we're banding together to discover, collate and share industry knowledge to understand and keep up with customer needs. Metrics - New business and client retention Stakeholders - Product, Strategy & Client Map the journey It's easier to shoot when you can see the goal. That's why we're codifying the Bynd learning and development journey, for clients and employees. Metrics - Sales Training (Q1 - LDN, Q2 - NA) Stakeholders - GMʼs, CEO & People Team Personal Mastery Shared Vision Mental Models Team Learning System Thinking
- 19. System Thinking Q1 Priorities How weachieve this? • Assess our client needs • Cheat sheets • Look externally, share internally • Sales Training • Finalised and shared Bynd life cycle
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