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Blended Learning: Required Supervisor Training Betty Counts TestAmerica
Who is  ? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Our Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goals of Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designed to Support Our Goals ,[object Object],[object Object],[object Object],[object Object]
Roll-out Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Successful Roll-out 186 (32%) Completed In first 14 days!
Blended Approach: Follow-up Discussions ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ As a result of this training, I will take time to mentor and teach our employees.”   “ As a result of this video, I will project energy and passion in order to motivate the staff and improve their outlook.”   “ Managers will demonstrate their leadership skills by conducting monthly meetings in their groups.”   “ Department Managers will inform Operations Management of jobs well done so we can personally thank the employees.  ” What impact?  What behavior changes?
What has worked? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What’s Next? ,[object Object],[object Object],[object Object],[object Object]
Betty Counts Human Resources Manager TestAmerica  [email_address]

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Blended learning required supervisor training test america

  • 1. Blended Learning: Required Supervisor Training Betty Counts TestAmerica
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Successful Roll-out 186 (32%) Completed In first 14 days!
  • 8.
  • 9. “ As a result of this training, I will take time to mentor and teach our employees.”   “ As a result of this video, I will project energy and passion in order to motivate the staff and improve their outlook.”   “ Managers will demonstrate their leadership skills by conducting monthly meetings in their groups.”   “ Department Managers will inform Operations Management of jobs well done so we can personally thank the employees.  ” What impact? What behavior changes?
  • 10.
  • 11.
  • 12. Betty Counts Human Resources Manager TestAmerica [email_address]

Editor's Notes

  1. Streaming Videos only
  2. Course curriculum Holding manager’s accountable – reports Accountability agreement Culture change New, different, matching our employee’s needs
  3. Commitment at executive level What success criteria is (not just pass quiz) Hit these #s for productivity, retention, etc. Looking for behavior changes Timeline benchmarks Implementation Next steps – Lectora, beyond SVL, etc. What we changed Previewing all recommended titles Supplemental materials a month later
  4. Survey of Effectiveness Impact on Retention Changed behaviors Increased productivity Strong leadership skills FAQ (Frequently Asked Questions) on intranet and sent to participants via messaging Instructions for Personal Choice “registration” Sharing success across locations (June monthly report) Newsletter article Including a larger employee population Using the LMS for more – documents and training