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Frequently	
  Asked	
  Ques6ons	
  
We’re in a Leadership Crisis:
Now What?
Howard Prager
www.advancelearninggroup.com
© Advance Learning Group 2016
Howard Prager
Founder, Advance Learning Group
§ Mission: Reinvent leadership development
§ Accelerate board, leader, and team growth
§ Link leadership to business strategy and culture
§ 15+ years in higher education and 15+ years in L&D
§ 5 Awards for LD programs with examples from F500
Commercial Printer, Mid-sized Manufacturers, Medical
School/Health System
Today’s Objectives
As a result of participating in this session, you will be able to
combat the leadership crisis by identifying the:
•  Key challenges facing leadership development.
•  Biggest impact for your leadership dollars.
•  Ways best organizations deliver effective leadership
development.
•  Methods to grow talent to be the leaders your organization
needs.
The Bottom Line
	
   Create and deliver the most effective
leadership development programs you can
today
	
   (and take a peek into the future)!
Why are we in a leadership crisis? 	
  	
  
1.  Same	
  skills	
  and	
  methods	
  used	
  for	
  many	
  years	
  	
  
2.  Are	
  the	
  right	
  people	
  leaders?	
  
3.  Courses	
  not	
  specific	
  to	
  your	
  organiza?on’s	
  needs	
  
4.  Applying	
  knowledge	
  is	
  not	
  rewarded	
  and	
  oCen	
  punished	
  
5.  Infrequent	
  follow-­‐up	
  or	
  support	
  	
  
6.  Results	
  oCen	
  not	
  measured	
  or	
  reported	
  	
  
Why do something now? 	
  	
  
Leadership	
  void	
  is	
  widening	
  	
  
Boomer	
  re?rement	
  (10k/day)	
  
Billions	
  spent	
  and	
  not	
  recovered	
  	
  
VUCA	
  world	
  –	
  greater	
  global	
  compe??veness	
  	
  
“The Problem With Leadership
Development,” CLO, May 22, 2014
§  Do LD programs produce positive changes in behavior and financial
results? We don’t know!
§  Who is a leader? Are they team- and results-oriented? Are they curious
learners?
§  Are LD programs ineffective OR
§  Are the wrong people leaders?
What the research tells us…
§  81% of CEOs - Leadership Dev less than highly effective
§  65% CEOs are changing how they develop their pipeline
§  63% of senior leaders lack the required abilities to achieve critical
results
§  87% DO NOT measure the impact of LD performance
§  Over half of C-Suite execs don’t believe their direct reports have the
skills to become part of the C-suite
§  Only 13% of companies do an excellent job developing leaders
Many sources, similar findings
Future Trends in Leadership Development
CCL White Paper
	
   “Leaders are no longer developing fast enough
or in the right ways to match the new
environment”
Advance Learning Group Research
§ LD is a priority by most
§ Mid-level managers and frontline are biggest needs
§ There are not 1 or 2 key measures of LD success
§ Only 17% of companies have a successor identified
§ Pipeline is very low
Best Return
1.  Frontline Leaders
2.  Mid-Managers
3.  High Po’s
4.  Executives
How We Invest
1.  Hi Po’s
2.  Executives
3.  Mid-Managers
4.  Frontline Leaders
COPYRIGHT	
  ©	
  2016	
  DELOITTE	
  DEVELOPMENT	
  LLC.	
  ALL	
  RIGHTS	
  
RESERVED.	
  
COPYRIGHT	
  ©	
  2016	
  DELOITTE	
  DEVELOPMENT	
  LLC.	
  ALL	
  RIGHTS	
  RESERVED.	
  
Investment at Each Level	
  
 	
  
	
   What	
  value	
  do	
  you	
  gain	
  
from	
  developing	
  frontline	
  
leaders?	
  	
  	
  
POST	
  IN	
  
CHAT!	
  
3 Reasons To Develop Frontline Leaders
CLO, June 29, 2015/”The Frontline Advantage,” HBR, May, 2011
1) Growing talent shortage
2) First line leaders are where the action is - don’t get
enough attention
3) Companies must invest in their leadership pipeline
Creating Winning Leadership Development
5 Key Factors That Make A Difference
1.  Senior Leader Commitment
2.  Managerial Support
3.  Content and Delivery
4.  Coaching, Reinforcement, Simulation
5.  Evaluation and Measurement
What Demonstrates Senior Leader
Commitment?
What Does Managerial
Support Look Like?
§ Sincere interest in development
§ Pre-Post learning discussions
§ Practice and rigorous feedback
§ Mentoring
§ Accountability
Content And Delivery – Many Choices!
In Your Opinion, What 2-3 Qualities
Make For An Effective Leader?
OTHERS	
  
SECOND	
  TWO	
  
TOP	
  	
  TWO	
  
C
O
M
M
U
N
I
C
A
T
I
O
N	
  
	
  
L
I
S
T
E
N
I
N
G	
  
Visioning	
  
	
  
Strategic	
  
Thinking	
  
Integrity	
  
Honesty	
  
Ethics	
  
EI	
  
Intelligence	
  
Drive	
  
Execu?on	
  
Most Important Lesson In Becoming A Leader
Listen and
observe before
taking action
Develop good
throughout the organization
Step back, trust
people,
communicate,
recognize, reward
Think BIG
Key Skills Of Leader Effectiveness
These 4 account for 89% of effectiveness:
§  Be supportive
§  Operate with strong results orientation
§  Seek different perspectives
§  Solve problems effectively
McKinsey Quarterly, January 2015
Challenges With Content And Delivery
Coaching And Learning Transfer
§ 5% transfer a new skill into practice from learning a theory
§ 10% transfer from learning a theory and seeing it demonstrated
§ 20% transfer from theory, demo, and practice during training
§ 90% transfer a new skill into practice as a result of theory, demonstration, practice, and
corrective feedback during training when followed up with job embedded coaching!
Examples Of Service Learning
 Simulation – Teambanquet.com
POLL 2: HOW EXTENSIVELY DO YOU MEASURE
LEADERSHIP DEVELOPMENT? CHOOSE HIGHEST LEVEL
A.  Level 1 Reaction
B.  Level 2 Learning
C.  Level 3 Application
D.  Level 4 Results
E.  Level 5 ROI
What Metrics Are Reported To C-suite?
§ Primary response: NONE!!!
§ Secondary includes Levels 1-4
§ ROI/Success case method
§ Sales and revenue growth
What Metrics Do You Attribute In Part To
Leadership Development?
A.  Individual Performance 80%
B.  Succession Planning 73%
C.  Retention/Turnover 67%
D.  Employee Satisfaction 64%
E.  Promotion of Employees 58%
F.  Business Unit Metrics 57%
Reporting Results
§ How do you demonstrate effectiveness of your leadership programs?
§ Who do you share the results with? How do you report them?
§ How do you get senior leaders interested in the results of leadership
development?
POST	
  IN	
  
CHAT!	
  
Where Do We Go From Here?
What We Need To Do
§  Choose the right people to be leaders and define behaviors
§  Provide support to develop leaders at every level
§  Keep leaders where their strengths are – lateral growth
§  Develop leaders with their team, not separately
§  Reward leadership in itself
§  Measure, evaluate, and share results
The Future of Leadership
§ Younger, flatter, globally dispersed
§ Virtual, flexible, lifelong learners
§ High trust, high values, high awareness
§ Emotional, technical and global intelligence
What Else Needs To Happen
§ Connect and integrate leadership development with
your culture, goals, strategy and initiatives
§ Make sure the art of leadership is valued
§ Minimize heroic status of working managers
THANK YOU!
QUESTIONS/COMMENTS
Want job aid to help measure five key factors? Contact me.
Howard@advancelearninggroup.com, 224-595-6432
http://advancelearninggroup.com
Some Research Cited
•  http://www.clomedia.com/2016/09/14/combat-leadership-crisis/
•  http://www2.deloitte.com/us/en/pages/human-capital/articles/introduction-human-capital-
trends.html
•  http://www.pwc.com/us/en/ceo-survey/top-findings.html
•  http://golxl.com/news/10957.aspx
•  http://www.clomedia.com/articles/5650-the-problem-with-leadership-development
•  https://www.td.org/Publications/Blogs/Learning-Executive-Blog/2016/02/The-Most-Important-
Quality-of-a-Successful-Leader
•  http://www.clomedia.com/2015/07/29/3-reasons-to-develop-front-line-leaders/
•  https://hbr.org/2011/05/the-frontline-advantage
•  http://insights.ccl.org/wp-content/uploads/2015/04/futureTrends.pdf
•  http://www.huffingtonpost.com/samie-alachrafi/the-future-of-leadership_b_8429440.html
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How to Combat the Leadership Crisis

  • 1. #WFwebinar Sponsored by The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #WFwebinar Sponsored by         Tools You Can Use Audio Control –  A dial in number will not be provided. –  Adjust the volume by sliding the indicator in the Media Player box to the right. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #WFwebinar Sponsored by Tools  You  Can  Use   Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat HRCI & SHRM WF Webinars
  • 4. #WFwebinar Sponsored by         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI certification code will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 5. We’re in a Leadership Crisis: Now What? Howard Prager www.advancelearninggroup.com © Advance Learning Group 2016
  • 6. Howard Prager Founder, Advance Learning Group § Mission: Reinvent leadership development § Accelerate board, leader, and team growth § Link leadership to business strategy and culture § 15+ years in higher education and 15+ years in L&D § 5 Awards for LD programs with examples from F500 Commercial Printer, Mid-sized Manufacturers, Medical School/Health System
  • 7. Today’s Objectives As a result of participating in this session, you will be able to combat the leadership crisis by identifying the: •  Key challenges facing leadership development. •  Biggest impact for your leadership dollars. •  Ways best organizations deliver effective leadership development. •  Methods to grow talent to be the leaders your organization needs.
  • 8. The Bottom Line   Create and deliver the most effective leadership development programs you can today   (and take a peek into the future)!
  • 9. Why are we in a leadership crisis?     1.  Same  skills  and  methods  used  for  many  years     2.  Are  the  right  people  leaders?   3.  Courses  not  specific  to  your  organiza?on’s  needs   4.  Applying  knowledge  is  not  rewarded  and  oCen  punished   5.  Infrequent  follow-­‐up  or  support     6.  Results  oCen  not  measured  or  reported    
  • 10. Why do something now?     Leadership  void  is  widening     Boomer  re?rement  (10k/day)   Billions  spent  and  not  recovered     VUCA  world  –  greater  global  compe??veness    
  • 11. “The Problem With Leadership Development,” CLO, May 22, 2014 §  Do LD programs produce positive changes in behavior and financial results? We don’t know! §  Who is a leader? Are they team- and results-oriented? Are they curious learners? §  Are LD programs ineffective OR §  Are the wrong people leaders?
  • 12. What the research tells us…
  • 13. §  81% of CEOs - Leadership Dev less than highly effective §  65% CEOs are changing how they develop their pipeline §  63% of senior leaders lack the required abilities to achieve critical results §  87% DO NOT measure the impact of LD performance §  Over half of C-Suite execs don’t believe their direct reports have the skills to become part of the C-suite §  Only 13% of companies do an excellent job developing leaders Many sources, similar findings
  • 14. Future Trends in Leadership Development CCL White Paper   “Leaders are no longer developing fast enough or in the right ways to match the new environment”
  • 15. Advance Learning Group Research § LD is a priority by most § Mid-level managers and frontline are biggest needs § There are not 1 or 2 key measures of LD success § Only 17% of companies have a successor identified § Pipeline is very low
  • 16. Best Return 1.  Frontline Leaders 2.  Mid-Managers 3.  High Po’s 4.  Executives How We Invest 1.  Hi Po’s 2.  Executives 3.  Mid-Managers 4.  Frontline Leaders
  • 17. COPYRIGHT  ©  2016  DELOITTE  DEVELOPMENT  LLC.  ALL  RIGHTS   RESERVED.   COPYRIGHT  ©  2016  DELOITTE  DEVELOPMENT  LLC.  ALL  RIGHTS  RESERVED.   Investment at Each Level  
  • 18.       What  value  do  you  gain   from  developing  frontline   leaders?       POST  IN   CHAT!  
  • 19. 3 Reasons To Develop Frontline Leaders CLO, June 29, 2015/”The Frontline Advantage,” HBR, May, 2011 1) Growing talent shortage 2) First line leaders are where the action is - don’t get enough attention 3) Companies must invest in their leadership pipeline
  • 21. 5 Key Factors That Make A Difference 1.  Senior Leader Commitment 2.  Managerial Support 3.  Content and Delivery 4.  Coaching, Reinforcement, Simulation 5.  Evaluation and Measurement
  • 22. What Demonstrates Senior Leader Commitment?
  • 23. What Does Managerial Support Look Like? § Sincere interest in development § Pre-Post learning discussions § Practice and rigorous feedback § Mentoring § Accountability
  • 24. Content And Delivery – Many Choices!
  • 25. In Your Opinion, What 2-3 Qualities Make For An Effective Leader? OTHERS   SECOND  TWO   TOP    TWO   C O M M U N I C A T I O N     L I S T E N I N G   Visioning     Strategic   Thinking   Integrity   Honesty   Ethics   EI   Intelligence   Drive   Execu?on  
  • 26. Most Important Lesson In Becoming A Leader Listen and observe before taking action Develop good throughout the organization Step back, trust people, communicate, recognize, reward Think BIG
  • 27. Key Skills Of Leader Effectiveness These 4 account for 89% of effectiveness: §  Be supportive §  Operate with strong results orientation §  Seek different perspectives §  Solve problems effectively McKinsey Quarterly, January 2015
  • 28. Challenges With Content And Delivery
  • 29. Coaching And Learning Transfer § 5% transfer a new skill into practice from learning a theory § 10% transfer from learning a theory and seeing it demonstrated § 20% transfer from theory, demo, and practice during training § 90% transfer a new skill into practice as a result of theory, demonstration, practice, and corrective feedback during training when followed up with job embedded coaching!
  • 32. POLL 2: HOW EXTENSIVELY DO YOU MEASURE LEADERSHIP DEVELOPMENT? CHOOSE HIGHEST LEVEL A.  Level 1 Reaction B.  Level 2 Learning C.  Level 3 Application D.  Level 4 Results E.  Level 5 ROI
  • 33. What Metrics Are Reported To C-suite? § Primary response: NONE!!! § Secondary includes Levels 1-4 § ROI/Success case method § Sales and revenue growth
  • 34. What Metrics Do You Attribute In Part To Leadership Development? A.  Individual Performance 80% B.  Succession Planning 73% C.  Retention/Turnover 67% D.  Employee Satisfaction 64% E.  Promotion of Employees 58% F.  Business Unit Metrics 57%
  • 35. Reporting Results § How do you demonstrate effectiveness of your leadership programs? § Who do you share the results with? How do you report them? § How do you get senior leaders interested in the results of leadership development? POST  IN   CHAT!  
  • 36. Where Do We Go From Here?
  • 37. What We Need To Do §  Choose the right people to be leaders and define behaviors §  Provide support to develop leaders at every level §  Keep leaders where their strengths are – lateral growth §  Develop leaders with their team, not separately §  Reward leadership in itself §  Measure, evaluate, and share results
  • 38. The Future of Leadership § Younger, flatter, globally dispersed § Virtual, flexible, lifelong learners § High trust, high values, high awareness § Emotional, technical and global intelligence
  • 39. What Else Needs To Happen § Connect and integrate leadership development with your culture, goals, strategy and initiatives § Make sure the art of leadership is valued § Minimize heroic status of working managers
  • 40. THANK YOU! QUESTIONS/COMMENTS Want job aid to help measure five key factors? Contact me. Howard@advancelearninggroup.com, 224-595-6432 http://advancelearninggroup.com
  • 41. Some Research Cited •  http://www.clomedia.com/2016/09/14/combat-leadership-crisis/ •  http://www2.deloitte.com/us/en/pages/human-capital/articles/introduction-human-capital- trends.html •  http://www.pwc.com/us/en/ceo-survey/top-findings.html •  http://golxl.com/news/10957.aspx •  http://www.clomedia.com/articles/5650-the-problem-with-leadership-development •  https://www.td.org/Publications/Blogs/Learning-Executive-Blog/2016/02/The-Most-Important- Quality-of-a-Successful-Leader •  http://www.clomedia.com/2015/07/29/3-reasons-to-develop-front-line-leaders/ •  https://hbr.org/2011/05/the-frontline-advantage •  http://insights.ccl.org/wp-content/uploads/2015/04/futureTrends.pdf •  http://www.huffingtonpost.com/samie-alachrafi/the-future-of-leadership_b_8429440.html
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