Leadership communication is not about the leader, it is about listening to understand others. Effective listening is the most powerful communication tool for a leader. Leaders must genuinely care about their people and what they represent to show self-confidence and earn followership. Leaders should evaluate if they listen with curiosity rather than certainty, what their talking to listening ratio is, and the non-verbal emotions they convey when listening.

1. get over
YOURSELF leadership communication
isNOTabout YOU
Luke VanWingerden
@ljvanwingerden

2. Sender
Message
noise
LISTEN
Response
(feedback)
Audience

3. “Man's inability to communicate is a
result of his failure to listen effectively."
- Carl Rogers

4. What is my ratio of listening to talking?
Talking Listening

5. Many are hired for aptitude or skill,
but fired for attitude
@bobkelleher

6. Reason's Listening might be your
most powerful communication tool
1. Listening takes incredible self-confidence
2. People want to be led by those who genuinely care
about who they are and what they represent to the
team
3. As the leader, everyone is watching your every move
and action.
3

7. Ways you can be
a better listener?
4
1. Stop anticipating what the other person might say
2. Pause for 8 seconds before you jump in
3. Listen twice, talk once
4. Stop interrupting

8. 3
Questions to ask yourself:
1. When I listen, do I listen with Curiosity or Certainty?
(Margaret Wheatley 'Willing to be disturbed‘)
2. What is my talking to listening ratio?
3. What non-verbal emotions do I convey in my
listening/communication?

9. Let me know your thoughts:
@Ljvanwingerden
or
luke@uscupstate.edu