This resume is for KeyAnthony Combs, who has extensive experience in customer service roles. He has worked as a Wireless Sales Consultant at Best Buy and as a Shoe Specialist at Vans Shoes, where he assisted customers, processed transactions, generated reports, and more. He also has experience organizing student activities and providing customer service as a student workstudy. Combs has strong communication, problem-solving, and administrative skills, and he is proficient in Microsoft programs. He is seeking a new opportunity to utilize his customer service experience and business education.

1. Continued…
KEYANTHONY COMBS
617-952-9151  Dallas / Fort Worth
keycombs@gmail.com
Confident, hardworking individual who demonstrates keen judgment with a record of integrity and
dependability.
 Industry Knowledge: Extensive experience and education in the field of customer service. Well-versed
in customer relations, de-escalation, product promotion, and event organization.
 Communications/Presentations: Exceptional interpersonal and communications skills, including the
ability to collaborate, influence, negotiate, and effectively resolve issues with clients, customers, and
employees.
 Administrative/Computers: Finely-tuned analytical and problem-solving skills with a dedication to
streamlining and improving work processes. Proficient with all MS programs, Outlook, and iCloud
Applications. Efficient researcher. Adaptable to new software applications.
 Key Strengths: Organized, detail-oriented, and self-motivated with excellent prioritization, time
management and multiple task/project coordination skills. Strong work ethic and professional
demeanor emphasizing reliability, integrity, and teamwork.
PROFESSIONAL EXPERIENCE
Best Buy- Dallas, TX 2014 to 2015
WirelessSales Consultant
•Provided assistance with activations and billing questions.
•Examines application to determine client eligibility.
•Assisted in finding locations of desired product for customers.
•Resolves complaints and provide feedback for clients to manage conflict.
•Generated reports and input data.
Vans Shoes- Dallas TX 2011 to 2012
Shoe Specialist
•Processed payment transactions for customers and staff.
•Generated daily sales reports and input data.
•Effectively counted register daily.
•Performed various accounting functions such as reconciliations and preparing journal entries for
review.
•Promoted new advertisements and promotions.
•Responsible for monthly inventory for all existing and new product.
• Train and supervise new hires and delegate responsibilities.
• Maintained open communications with customers and vendors to ensure quality service.

2. KEYANTHONY COMBS
Cedar Valley College-Lancaster TX 2010 to 2010
Student Workstudy
 Organized all student activities on campus.
 Safely and effectively maintained a clean and presentable Student Life Area.
 Create and maintain support for extra-curricular clubs and organization.
 Effectively guided new students through tour of campus and grounds.
 Provided excellent customer service for all campus vendors.
EDUCATION
TEXAS A&M UNIVERSITY- COLLEGE STATION, TX
BUSINESS MANAGEMENT PROGRAM
2008-2009
CEDAR VALLEY COLLEGE-LANCASTER, TX
BUSINESS COMMUNICATIONS PROGRAM
2010-2014
REFERENCES AVAILABLE UPON REQUEST