Lauren Whittington has over 10 years of experience in sales, data entry, and database management. She has worked in various industries including steel sales, retail wireless sales, festival promotions, and hair salons. She is proficient in Microsoft Office applications and has a background in accounting, customer service, and personnel management.
A solid background in Sales, Accounts Payable, Customer Service, and additional supervisory and training experience coupled with Human Resources and Credit underwriting.
A solid background in Sales, Accounts Payable, Customer Service, and additional supervisory and training experience coupled with Human Resources and Credit underwriting.
Customer-focused professional with extensive experience exceeding aggressive sales quotas and performance metrics in fast-paced business environments. Articulate communicator skilled in building and strengthening strategic relationships to increase revenue and advance company objectives. Continually focused on fostering positive customer experiences through responsive communications and product expertise
1. 1206 CRAWFORD DR • FRIENDSWOOD, TX
PHONE 281.913.9658 • E-MAIL LAURENWHITTINGTON@YAHOO.COM
LAUREN WHITTINGTON
SUMMARY OF QUALIFICATIONS
Knowledgeable and detail oriented professional with a solid background in sales, data entry and
database management. Excels at multi-tasking in fast paced, result driven environments as well as
completing projects within time and budget constraints. Experienced with multiple tools such as
MS Excel, Word, PowerPoint, etc.
PROFESSIONAL EXPERIENCE
January 2014 - September 2015 Whittington Steel
Inside Sales Manager
● Interact, qualify, and resolve customer inquires via phone, email, and fax.
● Process and manage customer quotations to ensure prompt and accurate confirmation.
● Manage several customer accounts and creating new prototype and production orders.
● Coordinate with various departments within the company: e.g. Outside Sales, Warehouse,
etc
● Assisting team members by handling issues as they arise.
December 2012 – June 2014 Sprint
Retail Sales Representative
● Assisted and resolved customer billing inquiries.
● Serviced and updated data issues on customer devices
● Established rapport with customers while ensuring satisfaction
● Tracked daily sales goals via Excel and Word
● Retained working knowledge for all devices and database offered by company
● Pursed local businesses and managed accounts as a dedicated business representative.
October 2012 – December 2012 TX Ren. Festival
Fairy Effects Representative
● Performed daily sales review
● Created an overall jubilant atmosphere for patrons
● Tracked sales and customer information via Excel and Outlook
● Educated coworkers on sales techniques to drive sales.
June 2010 – August 2012 Sport Clips
Assistant Manager
● Set daily, weekly, and monthly sales expectations.
● Monitored employees goals and instructed employees how to meet and exceed set goals.
● Daily till balancing for Customer Service area
● Processed purchase orders
● Updated and maintained detailed customer base via Outlook
● Scheduled and maintained schedule for employees.
EDUCATION
2007 San Jacinto College Texas - Cosmetology
