Lee Drennen is seeking a leadership position and provides a resume highlighting his experience in operations management, production, quality inspection, staff supervision, and customer service. He has over 15 years of experience in production and operations management roles. Drennen holds a MCP certification from Computertraining.com and has a background in business management from Bucks County Community College. His career has included several promotions across various employers in production and operations roles.

1. LEE JOSEPH DRENNEN
2 Nature Lane Home (267) 580-0923
Levittown, PA 19054 lee0508@comcast.net_______ Cell: (215) 791-4214
OBJECTIVE
To secure a Leadership position with a company and utilize my knowledge to produce a reliable product.
CAREER SUMMARY
Offering a strong attention to detail and an ability to produce top quality results in a deadline driven environment and a diverse background in
office management along with Microsoft certification and training, accompanied by a strong work ethic.
EDUCATION/CERTIFICATIONS
Computertraining.com Bensalem, PA
 MCP (Microsoft Certified Professional) November 2004
Bucks County Community College Newtown, PA
Concentration: Business Management September 1989 to June 1990
EMPLOYMENT EXPERIENCE
Responsibilities:
 Manage Production Department including operations, budgeting and accounts payable.
 Play a key role in the hiring process through candidate assessment, interviewing and selection.
 Train and supervise staff of 50 plus employees including performance management/evaluation, scheduling and work distribution in accordance w
operational guidelines.
 Create and produce daily reports to monitor, track and verify departmental expenditures using MS Excel spreadsheet.
 Develop and distribute monthly reporting statement for marketing purposes to acquire new and future business leads.
 Perform Quality Inspection for mass mailings to ensure accuracy for high profile clients such as American Express and Production
solutions.
 Provide outstanding customer service in a high volume distribution environment by handling consumer calls, providing consumer advice, and
resolving consumer complaints.
Accomplishments:
 Accepted Position as Assistant Operations Manager (2007 to present)
 Promoted from Shift Supervisor to Site Manager at Oce` Business Services (June 2002).
 Promoted from Machine Operator to Shift Supervisor at Pitney Bowes (July 1995).
 Promoted from Machine Operator of Shift Supervisor at Wachovia Bank (June 1993).
 Transferred from File Clerk to Machine Operator at Wachovia Bank (October 1991).
EMPLOYMENT HISTORY
Pitney Bowes Presort Services Langhorne, PA
Asst Operations Manager June 2007 to present
Oce` Business Services Philadelphia, PA
Site Manager December 1998 to June2007
Pitney Bowes Philadelphia, PA
Shift Supervisor February 1995 to December 1998
Wachovia Bank Philadelphia, PA
Shift Supervisor November 1988 to February 1995
Professional References and Certifications Available and Furnished Upon Employer Request