Brandi Bove is seeking a position as an Administrative Assistant and has over 10 years of experience in customer service, office operations, data entry, and administrative support roles. She has a bachelor's degree in communication from Robert Morris University and an associate's degree in business administration from Hagerstown Community College. Her experience includes roles as a receptionist, student worker, data entry keyer, campus tour guide, and office assistant. She has strong skills in customer service, organization, computer proficiency, multi-tasking, and training.

1. Brandi Bove 8 8 1 4 K a y s C o u r t
B o o n s b o r o , M D 2 1 7 1 3
2 4 0 . 5 2 7 . 5 2 8 8
B R A N D I B O V E @ G M A
I L . C O M
Objective
Organized, young professional looking to leverage customer service and office operations
experience in a client- and community-first company as an Administrative Assistant.
Skills
 Strong Customer Relations Skills
 Excellent Organizational Skills
 Data Entry in multiple data entry
databases
 Data interperation for project
analysis and distribution
 Adaptable to new & changing
situations
 Postive and energetic
 Basic Web design knowledge with
Adobe Products
 Telephone Answering and directing
 Filing
 Dependable
 Excellent Multi-tasking skills
 Training of New Employees
 Computer Proficiency with Word, Excel, Access,
Powerpoint, and Visio
 Capable of working independently or within team
atmospheres
Experience
Massey Hyundai Oct 2014 - Present
Receptionist
 Maintain a clean and welcoming showroom
 Filing of vehicle and service information
 Support website design and on-going updates
 Part of the team in charge of developing and distributing promotional mailers
 Answer phone calls and route to appropriate departments
 Schedule appointments aligned with personnel schedules
 Assist in completion of all paperwork for new and used vehicle purchases
 Communicate with customers through face-to-face, text, phone and email correspondence
 Ensure customer database is accurate and complete
 Deciminate new customer inquiries to sales team and ensure timely follow-up
 Transcribe marketing materials to prospective and current customers
 Install and maintain Point-of-Sale displays
Hagerstown Community
College
Dec 2012 - Oct 2014
Student Worker
 Entered data for reports, scheduling, and inventory
 Helped plan and organize on-going office appointments, such as new student orientations

2.  Answered the telephone and directed calls as necessary
 Sorted and organized various office paperwork and public information
 Created, organized, and set up information center for distribution and office use
 Assisted in the training for multiple new student workers
 Represented the office and program in a professional and business manners in person and over the phone
Merkle Response
Management
March 2011 – Oct 2014
Data Entry Keyer
 Prepared source data for computer entry by compiling and sorting information
 Maintained data entry requirements by following data program procedures
 Verified entered customer and account data by reviewing, correcting, deleting, and/or reentering data
 Maintained operations by following policies and procedures; reporting needed changes when necessary
 Maintained customer confidence and protect operations by keeping information confidential and secure
 Assisted with the training of new hires as required
Robert Morris University
Admissions Office
Sept 2007 – June 2009
Colonial Ambassador
 Guided campus tours for prospective students
 Spokesperson at Admission Office recruiting events
 Asissted in daily secretary duties such as phones, mail, and office maintance
 Trained new Ambassadors
Robert Morris University Sept 2007 - June 2009
Early Success Program Mentor
 Worked with incoming Freshman on a weekly basis
 Communicated with mentees via face-to-face, email, and text
 Assisted with events designed to aid in the college success for mentees
 Organized small events to promote healthy study and leisure activities for mentees
Education
Robert Morris University 2006 - 2010
 Bachlors in Communication
Hagerstown Community College 2012 - Present
 Associates in Business Administration
Associations
 Doleman Black Heritage Museum, former volunteer
 Alpha Phi Omega Fraternity, former chapter Vice President of Fellowship and Historian
 Robert Morris University Black Student Union, former Activities Officer
 Robert Morris University Student Alliance for Equality, former Founding member and Activities Officer
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