Lauren Whittington has over 10 years of experience in sales, data entry, and customer service roles. She is proficient in Microsoft Office applications like Excel, Word, and PowerPoint. Her experience includes roles in inside sales, retail sales, and as an assistant manager where she was responsible for tasks like processing orders, maintaining customer databases, and meeting sales goals.

1. 1206 CRAWFORDDR • FRIENDSWOOD, TX
PHONE 281.913.9658 • E-MAIL LAURENWHITTINGTON@YAHOO.COM
LAUREN WHITTINGTON
SUMMARY OF QUALIFICATIONS
Knowledgeable and detail oriented professional with a solid background in sales, data entry and
database management. Excels at multi-tasking in fast paced, result driven environments as well as
completing projects within time and budget constraints. Experienced with multiple tools such as MS
Excel, Word, PowerPoint, etc.
PROFESSIONAL EXPERIENCE
January 2014 - Present Whittington Steel
Inside Sales
● Interact, qualify, and resolve customer inquires via phone and email.
● Process and manage customer quotations to ensure prompt and accurate confirmation.
● Manage several customer accounts and creating new prototype and production orders.
● Coordinate with various departments within the company: i.e. Outside Sales, Warehouse, etc
● Assisting team members by handling issues as they arise.
December 2012 – June 2014 Sprint
Retail Sales Representative
● Responsible for assisting customers with billing inquiries.
● Servicing and updating data issues on customer devices
● Established rapport with customers, ensuring satisfaction
● Tracking daily sales goals via Excel and Word
● Established and maintained working knowledge on every device and database offered by
company
● Seeking out local businesses and opening accounts as their dedicated business representative.
October 2012 – December 2012 TX Ren. Festival
Fairy Effects Representative
● Performing daily sales review
● Creating an overall jubilant atmosphere for patrons
● Tracked sales and customer information via Excel and Outlook
● Educating coworkers on sales techniques to drive sales.
June 2010 – August 2012 Sport Clips
Assistant Manager
● Setting daily, weekly, and monthly sales expectations.
● Monitored employees goals and instructed employees how to meet and exceed set goals.
● Daily till balancing for Customer Service area
● Processing purchase orders
● Updating and maintaining detailed customer base via Outlook
● Used Aloha POS systems
● Scheduled and maintained schedule for employees.
EDUCATION
2007 San Jacinto College Texas - Cosmetology