Nicholas P. Rossi
336 Grant St. #410 Denver, CO 80203
Phone: 303/668-4479 â—Ź Email: nicholas.is.rossi@gmail.com
EMPLOYMENT
ServiceSource
Denver, CO 80202
Senior Sales Representative
January 2013 – Present *Promoted April 2014
ď‚· Manage and drive sales cycle for over 1,000 accounts per quarter
ď‚· Up-sell maintenance and support contracts for a global telecom client
ď‚· Establish and promote relationships in the channel for client's largest reseller in North America
ď‚· Increase renewal rates in the channel
ď‚· Daily data integrity duties in both Servicesource's CRM and client programs, including SAP,
Salesforce, and Clarify
ď‚· Solve complex support and customer satisfaction issues prior, during, and after renewal events
ď‚· Help map and standardize intricate client processes
Rossi Staffing, LLC
Denver, CO 80222
Special Projects Manager
January 2011-December 2012
ď‚· Maintain up-to-date cloud database of candidates for open positions
ď‚· Draft and prepare materials for college fairs, job fairs, and other promotional events
ď‚· Negotiate placement and bill-rate fees for client job orders
ď‚· Recruit new candidates and clients through a variety of methods including:
o Networking events
o Job/Career fairs
o Internet databases
o Cold-calling
ď‚· Conduct interviews with prospective candidates
ď‚· Offer resume and cover letter coaching
ď‚· File and organize client and candidate files
ď‚· Manage and process biweekly payroll
ď‚· Prepare and forward invoices
Yellowbook USA
Denver, CO 80216
Associate Manager-Distribution
January 2010-January 2011
ď‚· Prepare, update, and cross-check spreadsheets in Microsoft Excel
ď‚· Organize, manage and coordinate distribution market activities to ensure complete and accurate
distribution of the company’s product at the lowest possible cost
ď‚· Analyze budget reports on a day-to-day basis and submit weekly updates to Senior Manager(s)
ď‚· Recruit and hire independent contractors and volunteer groups to deliver product to the assigned
geographical area
ď‚· Design and distribute promotional materials for recruiting school, church, and youth group
organizations
ď‚· Meet and plan with volunteer groups to assist said groups in hitting fundraising goals
ď‚· Schedule and organize training events for contractors/volunteers, including space reservations,
material collection/distribution and training logistics
ď‚· Monitor and assist all contractors throughout duration of project
 Create a “final report” at the end of each market, essentially a narrative of the project’s
development from start to finish
ď‚· Monitor the quality assurance of the delivery routes and process payment for contractors and
groups once their work is confirmed
ď‚· Maintain all paperwork on independent contractors and fundraising groups for payroll purposes
ď‚· Maintain strong relationships with district and regional sales managers
Rossi Staffing, LLC
Denver, CO 80222
Client Services Manager
May 2004 – December 2009
ď‚· Coordinate with clients to outline and fill open positions, both temporary and permanent
ď‚· Coordinate, obtain materials for, and staff vendor fairs for professional organizations
ď‚· Recruiting event coordinator for college job fairs
ď‚· Work with personnel with various publications to effect timely and effective advertising
campaigns
ď‚· Redraft company presentation materials to reflect name change and increased scope of business
ď‚· Qualify candidates and match to appropriate open opportunities
 Conflict resolution – work with clients and candidates to resolve issues surrounding temporary
assignments and/or permanent placements
ď‚· Filing and organization of client and candidate files
ď‚· Manage and process biweekly payroll
ď‚· Prepare and forward invoices
ď‚· Obtain references and employment verifications for candidates
ď‚· Data entry and maintenance of client and candidate databases
*Prior experience and positions available upon request
EDUCATION
B.A. English Literature – Colorado State University
Post graduate work – Regis University
SKILLS
Proficient in Microsoft Office Suite
Proficient in Intuit Quickbooks and Quickbase
Proficient in social media utilization, i.e. Facebook and similar platforms
HONORS AND AWARDS:
ABOVE AND BEYOND 2014 – ServiceSource
This award recognizes performance, work ethic, and leadership within the company during the 2014
fiscal year
STARS - Servicesource
Recognized as one of the top 25-50 performers in the sales center based on quota performance
ď‚· September 2015
ď‚· June 2015
ď‚· January 2015
ď‚· October 2014
ď‚· April 2014
REFERENCES
Available upon request

Nick Rossi Resume 2015

  • 1.
    Nicholas P. Rossi 336Grant St. #410 Denver, CO 80203 Phone: 303/668-4479 ● Email: nicholas.is.rossi@gmail.com EMPLOYMENT ServiceSource Denver, CO 80202 Senior Sales Representative January 2013 – Present *Promoted April 2014  Manage and drive sales cycle for over 1,000 accounts per quarter  Up-sell maintenance and support contracts for a global telecom client  Establish and promote relationships in the channel for client's largest reseller in North America  Increase renewal rates in the channel  Daily data integrity duties in both Servicesource's CRM and client programs, including SAP, Salesforce, and Clarify  Solve complex support and customer satisfaction issues prior, during, and after renewal events  Help map and standardize intricate client processes Rossi Staffing, LLC Denver, CO 80222 Special Projects Manager January 2011-December 2012  Maintain up-to-date cloud database of candidates for open positions  Draft and prepare materials for college fairs, job fairs, and other promotional events  Negotiate placement and bill-rate fees for client job orders  Recruit new candidates and clients through a variety of methods including: o Networking events o Job/Career fairs o Internet databases o Cold-calling  Conduct interviews with prospective candidates  Offer resume and cover letter coaching  File and organize client and candidate files  Manage and process biweekly payroll  Prepare and forward invoices Yellowbook USA Denver, CO 80216 Associate Manager-Distribution January 2010-January 2011  Prepare, update, and cross-check spreadsheets in Microsoft Excel
  • 2.
     Organize, manageand coordinate distribution market activities to ensure complete and accurate distribution of the company’s product at the lowest possible cost  Analyze budget reports on a day-to-day basis and submit weekly updates to Senior Manager(s)  Recruit and hire independent contractors and volunteer groups to deliver product to the assigned geographical area  Design and distribute promotional materials for recruiting school, church, and youth group organizations  Meet and plan with volunteer groups to assist said groups in hitting fundraising goals  Schedule and organize training events for contractors/volunteers, including space reservations, material collection/distribution and training logistics  Monitor and assist all contractors throughout duration of project  Create a “final report” at the end of each market, essentially a narrative of the project’s development from start to finish  Monitor the quality assurance of the delivery routes and process payment for contractors and groups once their work is confirmed  Maintain all paperwork on independent contractors and fundraising groups for payroll purposes  Maintain strong relationships with district and regional sales managers Rossi Staffing, LLC Denver, CO 80222 Client Services Manager May 2004 – December 2009  Coordinate with clients to outline and fill open positions, both temporary and permanent  Coordinate, obtain materials for, and staff vendor fairs for professional organizations  Recruiting event coordinator for college job fairs  Work with personnel with various publications to effect timely and effective advertising campaigns  Redraft company presentation materials to reflect name change and increased scope of business  Qualify candidates and match to appropriate open opportunities  Conflict resolution – work with clients and candidates to resolve issues surrounding temporary assignments and/or permanent placements  Filing and organization of client and candidate files  Manage and process biweekly payroll  Prepare and forward invoices  Obtain references and employment verifications for candidates  Data entry and maintenance of client and candidate databases *Prior experience and positions available upon request EDUCATION B.A. English Literature – Colorado State University Post graduate work – Regis University
  • 3.
    SKILLS Proficient in MicrosoftOffice Suite Proficient in Intuit Quickbooks and Quickbase Proficient in social media utilization, i.e. Facebook and similar platforms HONORS AND AWARDS: ABOVE AND BEYOND 2014 – ServiceSource This award recognizes performance, work ethic, and leadership within the company during the 2014 fiscal year STARS - Servicesource Recognized as one of the top 25-50 performers in the sales center based on quota performance  September 2015  June 2015  January 2015  October 2014  April 2014 REFERENCES Available upon request