Andre C. Gatlin is seeking a position that allows him to utilize his interpersonal skills and experience. He has a Bachelor's degree in General Studies from Louisiana State University-Shreveport. His experience includes roles in customer service, administrative assistance, vehicle services, and inventory management. He has skills in maintaining high customer service standards, attention to detail, written and verbal communication, and Microsoft Office programs. His most recent role is as a Service Specialist at IST Management Services where he delivers packages and performs administrative tasks.

1. Andre C. Gatlin
2975 N. Ardenwood Drive, Baton Rouge, LA 70805 | (225) 301-5472 | cgatlin30@gmail.com
Objective
Secure a position that will allow me to utilize my interpersonal skills and experience as well
as gain new experiences and knowledge.
Education
Bachelor of General Studies, Applied Science | August 2014
Louisiana State University – Shreveport, Shreveport, LA
Skills & Abilities
 Ability to maintain high standards of customer service
 Strong workethic and positive attitude
 Courteous and professional
 Detailed-oriented with strong technicalskills
 Ability to learn new conceptsquickly
 Strong written and verbal communicationskills
 General officeskills
 MicrosoftOfficeSuite
 Vehicle Inventory Control Database
Work Experience
IST Management Services, Baton Rouge, LA 10/2016 – Present
Service Specialist
 Delivers time-sensitive materials and exigent packages
 Pick-upand deliver mail, parcels, printing jobs and faxes to customers
 Performfaxing, copying,mailing, sorting of mail and filing legal documents in fast-paced
environment
 Maintain all logs and reporting documentation
 Type correspondence and perform data entry
 Performshipping and receiving tasks
 Maintain officesupply inventory
 Sustain copier equipment
 Adhere to business procedures and guidelines
 Performother tasks as assigned
Freelance Administrative Assistant, Los Angeles, CA 03/2016 – 08/2016
 Entered donor data intoSalesforce database with accuracy
 Scanned documentation to the shared drive filing system
 Demonstrated the abilityto work under pressure to meet deadlines
 Performed donor follow up regardingrecurring donations
 Performed other dutiesas assigned.
Enterprise Rent-A-Car, Baton Rouge, LA 10/2015 – 02/2016
Vehicle Service Agent
 Communicated with auto dealerships, and vendors concerning delivery and transportation of
vehicles
 Registered new fleet vehicles
 Accurately recorded actions taken on each account as outlined by established policy
 Performed inventory control of vehicles
 Performed minor maintenance and upkeep of vehicles

2. Andre C. Gatlin
Page 2 of 3
EnterpriseRent-A-Car(continued)
 Ensured quality and efficient customer service related to the remarketing of vehiclereturns
 Requested assistance froma Team Leader as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed
 Communicated and interacted effectively withall levels of staff
 Miscellaneous duties and projects as assigned
Staples Center, Los Angeles, CA 11/2014 – 05/2015
Customer Service Associate
 Greeted customers at door and determined their individual needs and preferences
 Recommended new products and upcoming events to customers
 Achieved all established sales goals while providing outstanding customer service
 Fostered and maintained excellent customer relationships
 Maintained clean display and store appearance
Enterprise Car Sales, Shreveport, LA 08/2012 – 08/2014
Remarketing Coordinator
 Communicated with auto dealerships, and vendors concerning delivery and transportation of
vehicles
 Registered new fleet vehicles
 Accurately recorded actions taken on each account as outlined by established policy
 Performed inventory control of vehicles
 Performed minor maintenance and upkeep of vehicles
 Ensured quality and efficient customer service related to the remarketing of vehiclereturns
 Requested assistance froma Team Leader as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed
 Communicated and interacted effectively withall levels of staff
 Performed other miscellaneous duties and projects, as assigned
Hilton Hotel, Shreveport, LA 07/2012 – 09/2013
Valet Attendant
 Greeted and acknowledgedevery guest witha smile and friendly words
 Providedfull parking services to customers
 Assisted guests and visitors entering and leaving the hotel
 Supplied guests and visitors withdirections and information about amenities and services
 Ensured parking facility was maintained clean and orderly
Enterprise Rent-A-Car, Baker, LA 01/2012 – 07/2012
Vehicle Service Agent
 Communicated with auto dealerships and vendors concerning delivery and transportation of
vehicles
 Performed minor maintenance and upkeep of vehicles
 Requested assistance froma Team Leader, as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed

3. Andre C. Gatlin
Page 3 of 3
Nike Factory Store, Gonzales, LA 01/2010 – 11/2010
Customer Service Associate
 Providedinformation about products, zoning, and sizing of inventory
 Developed and designed showroom floorplans to promote sales and exceed sales goals
 Greeted customers and determined their needs
 Recommended merchandise based on individual requirements
 Assisted in the display of merchandise