Kelly Resume' 072019

1. Kelly S. Finney______________________________________
221 Walden Landing Drive, Hampton, GA 30228 | 813-399-3311 | kellysfinney@gmail.com
Summary of Qualifications
Three plus years of secretarial and clerical/office assistant experience. Performed routine office
and clerical tasks, including but not limited to, greeting visitors, answering and screening phones
calls, responding to routine inquiries. Processed incoming and outgoing correspondence.
Provided excellent customer service. Cash teller for three years providing account services to
customers by receiving deposits and loan payments, cashing checks, issuing savings
withdrawals, recording night and mail deposits, selling cashier’s checks. Corresponded incoming
and outgoing phone and email communication. Performed a variety of clerical services. Office
intranet experience at Delta Community Credit Union and Midsouth Community Credit Union.
Skills and Abilities
Utilized Microsoft Professional (Word and Excel). Fluent and accurate typing skills. Excellent
demeanor when working with the public and maintained professional ethics. Outgoing and
expressive attitude. Knowledgeable and skills in the utilization of computer applications.
Professional phone etiquette. Functioned as a liaison with customers and loan officers.
Work Experience
Hire Dynamics Staffing | January 2019-Present
• Atlas Roofing Supply Hampton, GA-January 17, 2019 – Present --Served as back-up
support for the Shingles and Underlayment Sales Division. Acted as a liaison between internal
and external customers and gave quality customer experiences. Managed existing account
relationships, promoted products that could be beneficial, communicated pricing information as
well as responded to customer requests and resolved complaints. Handled customer requests
promptly managing customer orders from placement through shipment and billing. Learned
proficient use of data entry software, including experience with PeopleSoft. Ran Excel reports
for roofing material inventory daily as well as other Excel reports needed. Entrusted on two
occasions by the Account Executives to run the Sales Division independently.
Stay at Home Mother | April 2013- January 2019
Customer Service Representative| Delta Community Credit Union | June 2007-April 2013
• In person assistance with customer financial account needs such as personal, business
and loan accounts
• Processed a variety of paperwork and documents into the system
• Have accurate and fluent typing skills and familiar with using PC applications
• Demonstrated ability to adapt to different and/or new process
• Filed paperwork generated by customers and supervisors

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Call Center Representative/Teller| Midsouth Community Credit Union | February 2001-
April 2007
• Inbound/outbound phone calls assisting customers with financial accounts
• Established resolutions to customer inquiries
• Processed a variety of paperwork and documents into the system
• Cash and check deposits and loan payments
• Vault balance
• Assisted head teller in their absence
• Have accurate and fluent typing skills and is familiar with using PC applications
• Demonstrated ability to adapt to different and/or new process
• Filed paperwork generated by customers and supervisors
Education / Training
Delta Community Credit Union- June 2007
In-house two-week training on Symitar Epysis new release software
and continuous training on various updates.
Midsouth Community Credit Union-February 2001
In-house two-week training on Symitar Epysis software
and continuous training on various updates.
Central Georgia Technical College | General Studies | 1998-1999
Central High School | 1998