This document is a resume for Georgette Jones summarizing her qualifications, relevant experience, work history, education, and references. She has over 4 years of experience in customer service, clerical work, and sales. Her experience includes interacting with customers, handling cash/credit transactions, data entry, and office administration tasks like filing and mail distribution. She is currently pursuing a BA in Business/Project Management and expects to graduate in 2017.

1. Georgette Jones
310 Old Pewter Way * Johns Creek, GA 30022 * Georgettesfj@gmail.com * (678) 629-7386
SUMMARY OF QUALIFICATIONS
· Interact with a diverse customer
population
· Handled Cash & Credit Card
Transactions
· Enthusiastic and cooperative
· Ability to diffuse difficult customer
situations with tact and care
· Inbound/Outbound Call Center Sales
· Switchboard operation
· Typing 50WPM
· MS Office Applications (Excel, Word,
Outlook, PowerPoint, Photoshop)
· Other Software (Illustrator, InDesign)
· Auto-dialer for outbound calling
· Incoming and outgoing mail/FedEx
deliveries
· Shredding/Faxing
RELEVANT EXPERIENCE
Customer Service & Clerical with duties including:
· Top performer in outbound sales
· Receive incoming calls and making outbound sales calls
· Scheduled appointments
· Data Entry and organization of customer records
· Handling customer inquiries
· Reception & Switchboard operation
· Sort and distribute incoming and outgoing mail
RELEVANT WORK HISTORY
Part-Time Clerical, Vast IT Solutions Feb 2014 - Present
Part-time clerical resource performing basic clerical tasks including:
· Performed basic clerical tasks including filing, scanning document
· Answered phones and routed calls
· Managed basic correspondence including reviewing and responding to email
and routing email correspondence to management and sales
Temporary Clerical/Office Assistant, TRC Staffing July 2014 - Present
Temp resource performing a variety of functions including:
· Performed filing, sorting and packing invoices, W2s and bills
· Healthcare payment processing including receiving and processing payments
· Created excel spreadsheets for all payments received
· Processed orders including product picking by order number, signing pick lists
and error checking
· Perform outbound Medicare survey calls and enter results in the system

2. Assistant Recruiter, Abundant Staffing Agency May 2012 –Oct 2012
Customer Sales Representative, Consumer Sales Solutions Jun 2010 – Jul 2010
Customer Sales Representative, National Magazine Exchange Apr 2010 – Jun 2010
Cashier, K-mart Apr 2009 – Jul 2009
EDUCATION
BA-Business/Project Management, University of Phoenix (In
Progress)
Graduation, Jun 2017
General Education Diploma, GED May 2012
REFERENCES
Andrew (678)381-0044
Novus Communication
Glena Everett (404)801-0405
Peak Health Solutions
Missy Pitcher (678)629-8243
Equifax
SALARY HISTORY
27,000-30,000