1. Amy Bryant
716 Mary Avenue
Fort Walton Beach, Florida 32547
(850) 862-0110 Home (850) 461-1021 Cell
AmyBryant101@gmail.com
OBJECTIVE
To obtain an Office Assistant and/or Customer Service position where I can fully utilize
my experience, training skills and energy to contribute to profitability, teamwork, and
company success. To continue to develop and apply knowledge in order to support
Office Assistant requirements and functionality.
PROFILE
Detail-oriented professional with twelve years experience as an Administrative Assistant
and six years experience as a Receptionist. Congenial, self-starter, highly organized
individual with a strong work ethic and a proven track record of reliability and
determination.
COMPUTER SKILLS:
Effective knowledge in a variety of business computer systems and programs including:
Microsoft Outlook, Microsoft Excel, Microsoft Word, Quickbooks, and internet research
skills. Typing speed average of 50 wpm
PROFESSIONAL EXPERIENCE:
Target Mary Esther, Florida 11/2014 to 03/2015
Cashier:
Greet guests, handed cash transactions between the customer and retail store processing
credit and debit cards and counting money back to guest in an accurate and concise
manner. Helped to maintain shelved in proximity of the cash register.
Executed excellent oral and written communication skills, detail-oriented, very customer
oriented, able to prioritize tasks. Able to stay positive in high stress situations
American Cab Company, Inc Fort Walton Beach, Florida 8/2002 – 04/2014
Family owned and operated taxi company located in Fort Walton Beach, Florida. Company was
sold in April 2014.
Administrative Assistant to Owner:
Responsible for office work-flow management, accounts payable, maintained spreadsheet
of driver's income, insurance administration, bank reconciliations, customer service, developing
2. a procedures manual, creating and maintaining proper documentation for taxi drivers,
correspondence, inventory control, and various reports.
Created a system to track company billing and invoicing for company accounts. Created
Excel workbook to keep track of drivers weekly, monthly, and yearly income. Maintained the
fleet records system.
Kelly Services Fort Walton Beach, Florida 02/2013 – 4/2013
Well known temporary staffing company.
SimSol Flood Adjusting – Call Center:
Responsible for dealing with customers via email and over the phone. Listen to customer
queries patiently and help to either solve their problem or forward them to the proper flood
adjusters. Maintain records or interactions with customers in a timely and orderly manner.
City of Fort Walton Beach Fort Walton Beach, Florida July 2007 – November 2001
Local government office
Receptionist
Received, screened all incoming phone calls and connected them with the appropriate
personnel. Provided clerical and customer service support to the utility and finance department.
Processed utility payments from the overnight box.
EDUCATION
High School Degree, Choctawhatchee Senior High School Fort Walton Beach, Florida
A.S. Degree: Office Administration May 2016 Northwest Florida State College,
Niceille, Florida
References: Available upon request