1. Neomi Brielle Metayer
(786) 877-6516
pmeta001@fiu.edu
Profile Well-developed organizational and leadership skills. Excellent multitasker who can
works independently and with minimum of supervision with the Ability to
perform assigned duties with attention to detail, speed, accuracy, follow-through,
courtesy, cooperativeness. Over 6 years of experience in customer service and
organization with two years in hotel services and acting FO MOD. Employee of the
month nominee for both September and October 2012. Personal recognition
letter recipient from Mr. Marriott and Spirit to serve award recipient.
Education
Miami Dade Present
• Currently pursuing an BS in Math Education
Experience
General Accountant, Marriott Harbor Beach August 2015- Present
Fort Lauderdale, FL.
• Updating club members’ accounts, ensuring dues and fees are paid each
billing cycle and that accounts are in good standing.
• Overseeing club member’s renewal process for the billing year.
• Assisting the Controller with the day-to-day, monthly and year-end
operations of the department including analyzing data; interpreting
and evaluating results, preparing documentation and creating financial
reports and/or presentations.
Front Desk Agent, Harbor Beach Marriott May 2013- Jan. 2015
Fort Lauderdale, FL
• Receiving guest requests and/or complaints and ensuring that appropriate
actions have been taken through call-back procedures.
• Liaising closely with other departments to ensure that the hotel is up to
company standards and that guests’ requests are met.
Night Auditor/ Front Desk Agent, Eden Roc May 2010- Present
Miami Beach, FL
• Ensuring that employees project professionalism, are well trained to provide
friendly and efficient service that constantly strive to please all guests.
• Receiving guest requests and/or complaints and ensuring that appropriate
actions have been taken through call-back procedures.
• Liaising closely with other departments to ensure that the hotel is up to
company standards and that guests’ requests are met.
• Ensuring that all cash drops, credit cards, cash sheets and paper work are
accurate and posted correctly for both Front Desk and store outlets.
• Running final night audit and associated reports and ensuring that the
system is updated and ready for the next work day.

2. Neomi Brielle Metayer
Hostess, Red Lobster Aug. 2006-Dec. 2006
North Miami, FL
• Greeting guests in a timely, professional and engaging manner.
• Handling small complaints and answering and transferring multiple line
calls.
• Maintaining lobby to company standards.
Skills/References Available on request.
Skills
• Microsoft Word, Outlook, PowerPoint, Internet Explorer, GuestWare
• 40 WPM
• Proficient in French and Creole languages.
References
Professional:
Nhora Serrato. Marriott Harbor Beach Resort & Spa Sr. Assistant Director of
Finance & Accounting. (954) 766-6192.
Pam Cook. Marriott Harbor Beach Resort & Spa. Sr. Account Executive.
(954) 868-7180.
Martha Alvarez. Marriott Harbor Beach Resort & Spa. Front Office Manager.
(954) 868-1735.