1. DEEPTI SIKKADEEPTI SIKKA
PROFILE & STRENGTHSPROFILE & STRENGTHS
• Strong customer service with a comprehensive experience of over 8 years in handling cash/non cash transactions
in Banking and Insurance.
• A dependable professional who provides efficient processes in high volume error-free transactions and
consistently meets scorecard goals.
• Good team management skills with effective multitasking abilities of balancing priorities.
• Excellent communication, problem solving and analytical skills, as attested to by a track record for target
achievement and employer satisfaction. Command in English, Hindi and Punjabi Languages.
• Seeking a position as bank teller/associate position in a company that recognizes hard work and enthusiasm as
key to excellent job performance.
• Natural Leader who works great in a team environment.
PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
• Worked at Wells Fargo Bank (USA) from Feb’14 to March ’15 as a (Teller)
• Worked at HDFC Bank Ltd. From Oct’10 to 28- Oct-13 as a Deputy Manager (Teller).
• Worked with Jai Lakshmi Automotives Pvt. Ltd. from Nov’09 to Oct’10 as an Operation Executive.
• Worked with Birla Sun Life Insurance. From July ’07 to Nov‘09 as a Branch Operation Executive.
• Earlier worked with ICICI Prudential Life Insu. From Dec ‘06 to Jul ’07 as an Operation Coordinator.
• Initially worked in Gala Equipment Ltd. from March ‘06 to Sept ’06 as an Executive Finance (trainee).
PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
Wells Fargo Bank (USA)Wells Fargo Bank (USA) JAN’14 - MARCH’15JAN’14 - MARCH’15
TellerTeller
• Interact with clients in order to understand their banking and financial needs
• Make sure that the cash drawer is tallied at the end of each shift
• Handle any discrepancies in cash on immediate basis
• Create end of the shift cash and client reports on a daily basis
• Welcome clients and establish relationships with them in a bid to provide exceptional customer services
• Receive and process financial instruments such as checks and cash.
• Answering queries of customers or directing them to appropriate supervisory staff
• Perform responsibilities of ATM processing, safe deposit, bonds and coupons, foreign currency and night drop.
HDFC Bank LTD OCT’10 - OCT’13
Teller/Teller Authorizer:
• Handle Cash deposits, withdrawal transactions and open new accounts while cross selling.
• Process range of retail and commercial transactions which also include issuing cashier checks, money orders and
foreign Currency Checks.
• Manage customer queries and complaints. Experience with various tasks such as fund transfers, demand drafts,
foreign transactions, RTGS/NEFT requests, and fixed deposit redemptions.
• Consult with customers on banking products and service. Generate bank business by providing leads and
offering various products by bank.
• Comply with all operational, security, control policies, and procedures while reconciliation and balancing
procedures.
• Achieve challenging individual and team sales goals.
BIRLA SUNLIFE INSURACE CO JUL‘07 – OCT’10
Branch Operations Executive (Handling Accounts, Underwriting & Administration)
• Take care of all the expenses of the branch including agent commissions, day to day expenses, customer
• payoffs, all employee reimbursements, etc.
Flat No- B3/303 Tulip Orange
Sohna Road Sec-70 Gurgaon Haryana
Mobile No- 9871422785
deeptidhawan_2006ncce@yahoo.com
2. • Receipting and Banking, Payments and Fixed-Assets Management & Raising third party vouchers.
• Handle claims, premium collections received by the branch including fresh and renewal premium collections.
• Scrutinizing the applications for accuracy, completion process and perform initial underwriting.
• Pending requirements from CS / UW were informed to the advisors and AM’s and the deadline for completing
them. Also keep track of those requirements which were submitted but not completed with CS / UW and f/up
with concerned departments for their completion.
• Expense Management- Budget preparation & Vender Management.
• Take care of administration part like-staff welfare & office upkeep.
EDUCATIONAL & PROFESSIONAL DEVELOPMENTEDUCATIONAL & PROFESSIONAL DEVELOPMENT
Master of Business Administration (M.B.A) Finance and Marketing, 2006
Kurukshetra University (Haryana) / N C College of Engg. Israna Panipat.
Bachelor of Commerce, B.Com, 2004
Kurukshetra University (Haryana) / IB College
Class XII, 2001
C.B.S.E
Class X, 1999
C.B.S.E
COMPUTER KNOWLEDGECOMPUTER KNOWLEDGE
Operating Platform : Windows 2000 professional/XP
Application Software : MS Office, Internet
ACADEMIC PROJECTSACADEMIC PROJECTS
Organization : IOCL, Panipat Refinery
Project undertaken : Accounting of Assets
Duration : 6 weeks
Organization : Gujarat Co-operative Milk Marketing Federation, New Delhi
Project undertaken : Market Survey and Consumer Awareness of the AMUL
Duration : 3 weeks
Organization : HDFC Bank, Panipat
Project undertaken : Customer awareness regarding various products offered by HDFC Bank
Duration : 4 weeks
EXTRA CURRICULAR ACTIVITIESEXTRA CURRICULAR ACTIVITIES
• Served as a member of the Organizing Committee of Annual Day.
• Participated in the Republic Day function on 26th Jan at national level.
• Performed Skits at various levels in College.
• Participated in Plays and several stage dramas.
Date of Birth: March 07, 1984 Reference: Available on Request.
