Kashif Ali is a Pakistani national seeking a position in sales or customer service. He has experience working in culinary services and customer service roles at Shake Shack and hardware stores in Uganda. He is married with a residence visa in Dubai. Kashif earned a bachelor's degree in development studies and has certificates in culinary services, computing, and counseling. He aims to utilize his communication, problem-solving, and analytical skills.

1. Résumé of Tayebwa Boaz Bds Uganda Christian University
Kashif Ali
Dubai
Phone No: +971558576926
mail: kashifali102030@gmail.com
Visa status: residence visa
Nationality: Pakistani
Marital status: Married
I’m an energetic and hardworking young sales person with a successful and consistent work
track record of high returns for clients & business partners. I also possess extensive knowledge
about culinary and customer service as well as related fields leading to customer utility. I seek a
suitable position with an exciting and expanding company that I always rave about working with
its strong team.
Shake shack is one of the top modern day 'roadside' burger stand serving the most delicious
burgers, fries, hot dogs, frozen custard, and more which are served with excellent customer
service skills.
 Ensuring that all the store’s standards are followed in all ways while on floor and
outdoors as stated in the SOP’s.
 Greeting guests with a gracious smile and offering them help with all their needs while at
the store
 Giving the best customer service to each guest, making them feel at home by touching
the table
 Maintaining my work area in terms of cleanliness, sanitization and hygiene.
 Communicating with fellow staff to ensure smooth flow of the store’s activities.
 Ensuring that guests are served with the best quality of our products.
 Ensuring that guests are provided with the right food as ordered to ensure their
satisfaction and to avoid complaints as much as possible
 Ensuring that FIFO (First in first out) is followed while stocking and restocking to avoid
the stock from expiring.
 Training new store staff to ensure they are in line with the business needs.
 Providing administrative assistance where necessary.
 Assist supervisors to get work done as expected of me.

2. Hills hardware is a first-growing wholesale shop in Uganda that supplies imported general
housing materials from India, china and Dubai.
 Maintaining working conditions of store equipment and fixtures.
 Ensuring that cashiers’ books are balanced at start & end of the shift to make sure that
there are no discrepancies.
 Ensuring that the hardware is run perfectly as per the stores’ required standards
 Ensuring Safety and security of the store as assigned to the security personnel
 Delegating tasks to the various store members and overseeing the tasks as assigned.
 Ensuring that all the competition is shopped out.
 Leading and participating in monthly staff meetings.
 Overseeing inventory order placements, receiving store stocking
BACHELOR IN DEVELOPMENT STUDIES – Karachi University , (2009 TO 2012)
HIGH SCHOOL CERTIFICATE OF ORDINARY AND ADVANCED LEVELS – Allama iqbal
college Karachi, (2003-2008)
YOUNG MEN Muslim ASSOCIATION- Certificate in culinary service.
Certificate of basic computing and Microsoft management
Certificate of cancelling and basic phycology
 High level of children and adult entertainment with experience in party organization
while mingling and speaking to the guests
 Excellent verbal communication skills
 Strong analytical and problem solving abilities
 Exceptional Planning and organizing.
 Ability to deal effectively with month end closing deadlines
 Dynamic, target oriented and team player
 Highly analytical and attentive to details
 Good communication and time management skills
 Ability to work under pressure and on pending deadlines
 I possess excellent sales, marketing and negotiation skills
 Knowledge in cash handling with ability to meet sales targets
 Proactive with problem solving skills and good in suggesting practical improvements &
recommendations.
Problem solving, debating, Travelling, making friends, learning new things, swimming, playing
Volleyball & Badminton
REFERENCES; upon request