Point and Click integrations, Social Sharing of testimonials, tag testimonial widgets, and lots of Q&A - watch the webinar recording!

1. Customer Experience Delivered.
June 2017 Webinar

2. Our Team

3. Agenda Today
1. Point and Click Integration with GetFiveStars
2. A new feature you have been waiting for…
3. Q & A

4. Question:
Have You Connected
GetFiveStars to Another
System?

5. Q: How do I get the most
feedback and reviews?
A: Automate adding
customers!

9. Integrating With Other Apps

10. Demo

11. Zapier Actions:
• Add Customer
• Add Customer & Send Feedback Request Immediately

12. New Zapier Triggers:
• Create a ticket in HelpScout when feedback is less than X
• Create a ticket in ZenDesk when feedback is greater than X
• Add email to list in MailChimp when a customer is added…
• Trigger to call any app when feedback is received…

13. What would YOU like to see?

14. Introducing…

15. Social Sharing!
How does it work?
1. Share your testimonials on social media
sites
2. Turn on or off in Testimonials Widget
Settings

16. Demo

17. Tag Testimonial Widget
Build out compelling content for
your pages:
• Product
• Services
• Service Area
• Staff
• …
Apply custom tags to your customers and feedback

18. Tag Testimonial Widget
How does it work?
1. Add tags to customer feedback
2. Generate custom tag testimonial widgets
3. Place the widgets on your website

19. Other Product Updates in June…
• Add [customer feedback] tag to Kiosk mode follow-up email
• Add downloadable CSV example in customer uploader
• Add online review click and count to business level export csv
• Report in dashboard if SMS failed to send
• Add email option to additional reports
• Help bubble for tags and custom ID in customer profile
• Auto capitalize first letter of name in Kiosk Mode
• Add tags to alert email
• Social Sharing

20. Questions?

21. Please subscribe
to our YouTube Channel!
https://goo.gl/EKFYnC