This document appears to be a presentation about customer experience delivered through a webinar in January 2017. The presentation highlights notable features of in-app notifications, copy/paste feedback, ratings only mode, and displaying customer testimonials on a company's own website. It also mentions upcoming big new features for SMS updates and reporting and encourages subscribers to a YouTube channel for more information. The presentation concludes by thanking attendees and taking any questions.

1. Customer Experience Delivered.
January 2017 Webinar

2. Welcome to 2017!
I’d like to have an optimistic
message about kicking off a
great year ahead. Any ideas
are welcome!

3. Our Team

5. Notable Features

6. In-App Notifications

7. Copy / Paste Feedback

8. Copy / Paste Feedback

9. Copy / Paste Feedback

10. Ratings Only Mode

11. Ratings Only Mode

12. Ratings Only Mode

13. Content on YOUR
Website
Stream positive customer
testimonials to your
website, using review
rich-snippets for SEO.

14. Maximizing the value
of Rich Snippets
Mike’s Pro Tips

15. We have some BIG
new features on the
way…

16. SMS Update

17. Reporting Update

18. Please subscribe
to our YouTube Channel!
https://goo.gl/EKFYnC

19. Questions?

20. Thank You!