This candidate has over 4 years of experience in customer service roles including as a server at Red Robin Gourmet Burgers and a course worker at a golf course. They are working towards a B.S. in Public and Nonprofit Administration with an emphasis in Budgeting and Finance from Grand Valley State University, graduating in 2015. They have strong computer skills and statistical software proficiency.

1. PROFILE
Hard working and persistent college student known for overcoming obstacles and never, ever giving
up. Server for over 2 years at a popular and active restaurant gaining experience in customer service,
problem solving, multitasking, organization, cash handling, and accomplishing tasks quickly and
efficiently.
EXPERIENCE
SERVER, RED ROBIN GOURM ET BURGERS; GRANDVILLE, M I — 2013-PRESENT
Present menus to patrons and answer questions about menu items, making recommendations upon
request; write patrons’ food orders on order slips, memorize orders, or enter orders into computers for
transmittal to kitchen staff; serve food and beverages to patrons,and prepare or serve specialty dishes
at table as required; check with customers to ensure that they are enjoying their meals and take action
to correct any problems; collect and process payments from customers.
COURSE WORKER, STONEY CREEK GOLF COURSE; SHELBY TWP, M I — 2011-2013
Facilitated golf course operations in an organized and efficient manner; maintained or repaired tools,
equipment, or structures,such as buildings, golf carts, benches,or fences, using hand or power tools;
interacted with patrons and business professionals in a fun and relaxing atmosphere to guarantee a
positive golf experience; litter removal.
EDUCAT ION
GRAND VALLEY STATE UNIVERSITY; GRAND RAPIDS, M I — B.S. PUBLIC &
NONPROFIT ADM INISTRATION, BUDGETING & FINANCE EM PHASIS; 2015
SKILLS
Proficient with Microsoft Office (Excel, Word, Access,PowerPoint, Outlook), SPSS Statistics
software, and JMP statistical software. Familiar with PC and Mac platforms.
REFERE NCES AVAILABL E UPON REQUEST
300 Valley Ave NW, Grand Rapids, MI (586) 718 5225 moffittj@mail.gvsu.edu
JOHN T. MOF F ITT