Glyn Spencer is seeking a position in customer service, retail sales or product knowledge. He has a Diploma of Tourism and Management from Flight Centre Travel Academy Brisbane and certificates in RSA and RGS. His experience includes working as a stand assistant for Taiwan Tourism Bureau, chef roles at Grove Est. and Garden's Club Cafe, sous chef at DG Hotels Group, and assistant manager at Mr. Burger and Fish. He has traveled extensively in Asia.

1. G L Y N N S P E N C E R
PERSONAL DETAILS
Address 5/38 Elgin St. Alderley
Phone 0415167752
Email glynnpeterspencer@hotmail.com
Transport Public transport; open C class licence.
Availability All.
OBJECTIVE
Objective – To gain skills in customer service, retial sales and product knowledge.
EDUCATION AND CERTIFICATIONS
Certificates: Responsible Service of Alcohol.
Responsible Gaming Services.
Year 2015 Flight Centre Travel Academy Brisbane, Qld.
 Diploma of Tourism and Management. (Expected Completion Date 1/4/16)
Year 2015 OTEN Sydney, NSW
Diploma of Travel and Tourism (being transfer to above qualification)
Year 2008 Centre of Tourism and Hospitality Southbank, Qld.
Certificate 3 Commercial Cookery. (Chef Apprenticeship).
EXPERIENCE
2015 Taiwan Tourism Bureau Flight Centre Travel Expo, Qld
Stand assistant
 Explained the features and benefits of tourist destinations within Tawian
 Ran promotions and customer interactions
 Liaised with show partners to further assist customers

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 Promoted partner’s deals and services to enable enquiries and sales.
2015-Current Grove Est. Ashgrove, Brisbane, Qld
Chef
 Service of food
 General Cleaning Duties
 General Prep duties
2014-2015 Garden’s Club Café Gardens Point, Brisbane, Qld
Cook
 Assist Customers and general public with directions and general information about
the gardens and Brisbane City.
 Assist with manageing kitchen operations and training of staff.
2014 DG Hotels Group Fortitude Valley, Qld
Sous Chef
 Manage Alfredo’s pizzarea including all stock ordering and rotation.
 Liase between function, pizza and front of house sections.
Assist with planning specials and seasonal menus.
2013-2014 Mr. Burger and Fish Indooroopilly, Qld.
Assistant Manager
 Cash handling.
 POS operations.
 Serving customers.
 Responding to, and dealing with customer requests and complaints.
 Menu planning and costing.
 Staff rostering.
Further work experience upon request
TRAVEL EXPERIENCE
China; Xi’an, Beijing, Changsha, Shanghai, Hong Kong
Thailand; Bangkok, Hua Hin, Aytthaya, Koah Leam National Park, Ratchnaburi
Malaysia; Kuala Lumpur

3. 3
REFERENCES
Minwoo Chun, Owner/Operator Mr. Burger and Fish 0451-140-818
minwoo_910818@hotmail.com
Peter Collins, Restaurant Manager Garden’s Club Café 0403-285-454
thegardensclub@wisefoundation.com.au