This document contains a summary of qualifications and work history for Jonathan Gardner. It lists his contact information and addresses in Savannah, Georgia. His summary highlights skills such as being a team player, problem solver, having a high energy level, cash handling experience, and maintaining a courteous professional demeanor. His work history includes positions as an Expediter, Assistant Manager, Shift Manager, and current role as Head Utility with companies in North Carolina and Georgia.
Detail orientated and compassionate certified healthcare professional seeking to obtain a challenging and rewarding position as a phlebotomist, patient care technician or dialysis technician.
Superior customer service skills with knowledge on products and prices on-demand. 3 months of business assistant skills in rotating skills and wearing many hats on phone service, resolving customer complaints, and invoicing customer requests. Ensure business success and increase sales by 40%
Detail orientated and compassionate certified healthcare professional seeking to obtain a challenging and rewarding position as a phlebotomist, patient care technician or dialysis technician.
Superior customer service skills with knowledge on products and prices on-demand. 3 months of business assistant skills in rotating skills and wearing many hats on phone service, resolving customer complaints, and invoicing customer requests. Ensure business success and increase sales by 40%
1. 226 WESTMINISTER RD. SAVANNAH, GEORGIA 31419
3 3 6 - 2 5 1 - 9 3 8 4 Y O U R F A V M U S I C I A N @ G M A I L . C O M
J O N AT H A N C H A R L E S
G A R D N E R
SUMMARY OF QUALIFICAT IONS
Committed team player
Quick problem solver
High energy
Top-tier, full-service dining background
Cash handling expert
Up-selling capability
Courteous, professional demeanor
Flexible schedule capability
Guest relations professional
EMPLOY MENT
Expediter 07/2012 to 03/2013
Bermuda Run Country Club – Winston Salem, N C
Took necessary steps to meet customer needs and effectively resolve food or
service issues.
Took initiative to find extra tasks when scheduled duties were completed.
Worked well with teammates and openly invited coaching from the management
team.
Followed all established restaurant practices and procedures.
Maintained a neat appearance.
Performed general maintenance duties.
Frequently washed and sanitized hands, food areas and food preparation tools.
Carefully maintained sanitation, health and safety standards in all work areas.
Assistant Manager 10/2011 to 05/2012
H&P Business Center – Savannah
Recorded guest comments or complaints, referring customers to managers as
necessary.
Defined strategy and business plan for Savannah, Ga.
Initiated program that standardized employee.
Training and led to increase in customer satisfaction.
Increased profits by developing, initiating and managing Buyer Card Program.
2. Shift Manager 03/2010 to 10/2011
Arbys – Tybee Island, GA
Served as mentor to junior team members.
Defined strategy and business plan for Tybee island.
Increased profits by developing, initiating, and managing.
Up-sold additional menu items, beverages and desserts to increase restaurant
profits.
Took necessary steps to meet customer needs and effectively resolve food or
service issues.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Mastered Point of Sale POS) computer system for automated order taking.
Head Utility 03/2013 to Current
Sodexo – Savannah, GA
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach
business goals.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Assisted co-workers whenever possible.
Maintained high standards of cleanliness and sanitation.
Routinely carried large loads of dishes to kitchen for washing.
Stocked and maintained cleanliness of stations.
EDUCAT ION
High School Diploma: 2007 Wndsor Forrest High School - Savannah, G a
2008- 2009 ARMST RONG ST AT E UNIVERSIT Y
2009- 2010 SAVANNAH ST AT E UNIVERSIT Y
REFERENCES
Upon Request