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226 WESTMINISTER RD. SAVANNAH, GEORGIA 31419
3 3 6 - 2 5 1 - 9 3 8 4  Y O U R F A V M U S I C I A N @ G M A I L . C O M
J O N AT H A N C H A R L E S
G A R D N E R
SUMMARY OF QUALIFICAT IONS
 Committed team player
 Quick problem solver
 High energy
 Top-tier, full-service dining background
 Cash handling expert
 Up-selling capability
 Courteous, professional demeanor
 Flexible schedule capability
 Guest relations professional
EMPLOY MENT
Expediter 07/2012 to 03/2013
Bermuda Run Country Club – Winston Salem, N C
 Took necessary steps to meet customer needs and effectively resolve food or
service issues.
 Took initiative to find extra tasks when scheduled duties were completed.
 Worked well with teammates and openly invited coaching from the management
team.
 Followed all established restaurant practices and procedures.
 Maintained a neat appearance.
 Performed general maintenance duties.
 Frequently washed and sanitized hands, food areas and food preparation tools.
 Carefully maintained sanitation, health and safety standards in all work areas.
Assistant Manager 10/2011 to 05/2012
H&P Business Center – Savannah
 Recorded guest comments or complaints, referring customers to managers as
necessary.
 Defined strategy and business plan for Savannah, Ga.
 Initiated program that standardized employee.
 Training and led to increase in customer satisfaction.
 Increased profits by developing, initiating and managing Buyer Card Program.
Shift Manager 03/2010 to 10/2011
Arbys – Tybee Island, GA
 Served as mentor to junior team members.
 Defined strategy and business plan for Tybee island.
 Increased profits by developing, initiating, and managing.
 Up-sold additional menu items, beverages and desserts to increase restaurant
profits.
 Took necessary steps to meet customer needs and effectively resolve food or
service issues.
 Served fresh, hot food with a smile in a timely manner.
 Communicated clearly and positively with co-workers and management.
 Resolved guest complaints promptly and professionally.
 Mastered Point of Sale POS) computer system for automated order taking.
Head Utility 03/2013 to Current
Sodexo – Savannah, GA
 Routinely cleaned work areas, glassware and silverware throughout each shift.
 Developed and maintained positive working relationships with others to reach
business goals.
 Provided friendly and attentive service.
 Inventoried and restocked items throughout day.
 Assisted co-workers whenever possible.
 Maintained high standards of cleanliness and sanitation.
 Routinely carried large loads of dishes to kitchen for washing.
 Stocked and maintained cleanliness of stations.
EDUCAT ION
High School Diploma: 2007 Wndsor Forrest High School - Savannah, G a
2008- 2009 ARMST RONG ST AT E UNIVERSIT Y
2009- 2010 SAVANNAH ST AT E UNIVERSIT Y
REFERENCES
Upon Request

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JCG resume

  • 1. 226 WESTMINISTER RD. SAVANNAH, GEORGIA 31419 3 3 6 - 2 5 1 - 9 3 8 4  Y O U R F A V M U S I C I A N @ G M A I L . C O M J O N AT H A N C H A R L E S G A R D N E R SUMMARY OF QUALIFICAT IONS  Committed team player  Quick problem solver  High energy  Top-tier, full-service dining background  Cash handling expert  Up-selling capability  Courteous, professional demeanor  Flexible schedule capability  Guest relations professional EMPLOY MENT Expediter 07/2012 to 03/2013 Bermuda Run Country Club – Winston Salem, N C  Took necessary steps to meet customer needs and effectively resolve food or service issues.  Took initiative to find extra tasks when scheduled duties were completed.  Worked well with teammates and openly invited coaching from the management team.  Followed all established restaurant practices and procedures.  Maintained a neat appearance.  Performed general maintenance duties.  Frequently washed and sanitized hands, food areas and food preparation tools.  Carefully maintained sanitation, health and safety standards in all work areas. Assistant Manager 10/2011 to 05/2012 H&P Business Center – Savannah  Recorded guest comments or complaints, referring customers to managers as necessary.  Defined strategy and business plan for Savannah, Ga.  Initiated program that standardized employee.  Training and led to increase in customer satisfaction.  Increased profits by developing, initiating and managing Buyer Card Program.
  • 2. Shift Manager 03/2010 to 10/2011 Arbys – Tybee Island, GA  Served as mentor to junior team members.  Defined strategy and business plan for Tybee island.  Increased profits by developing, initiating, and managing.  Up-sold additional menu items, beverages and desserts to increase restaurant profits.  Took necessary steps to meet customer needs and effectively resolve food or service issues.  Served fresh, hot food with a smile in a timely manner.  Communicated clearly and positively with co-workers and management.  Resolved guest complaints promptly and professionally.  Mastered Point of Sale POS) computer system for automated order taking. Head Utility 03/2013 to Current Sodexo – Savannah, GA  Routinely cleaned work areas, glassware and silverware throughout each shift.  Developed and maintained positive working relationships with others to reach business goals.  Provided friendly and attentive service.  Inventoried and restocked items throughout day.  Assisted co-workers whenever possible.  Maintained high standards of cleanliness and sanitation.  Routinely carried large loads of dishes to kitchen for washing.  Stocked and maintained cleanliness of stations. EDUCAT ION High School Diploma: 2007 Wndsor Forrest High School - Savannah, G a 2008- 2009 ARMST RONG ST AT E UNIVERSIT Y 2009- 2010 SAVANNAH ST AT E UNIVERSIT Y REFERENCES Upon Request