Linda Dickerson is applying for a food service position and has over 20 years of relevant experience. She currently works as the On-Site Concessions Manager for the City of Wilmington, where she oversees food and alcohol concessions for various events. Her responsibilities include staffing and training volunteers, ordering supplies, managing finances, and ensuring quality customer service. She has a degree in Hotel/Restaurant Management and is Serve Safe certified.

1. Linda M. Dickerson
1509 Little John Circle Apt # 102
Wilmington, North Carolina 28401-6636
910.262.9507 (cell)
linda.dickerson@wilmingtonnc.gov
Objective:
A position where I may influence a team to consistently provide quality food service and
contribute to the collective achievement of individual, team, and organizational goals and
rewards.
Relevant Education:
Associates in Applied Science: Hotel/Restaurant Management, Cape Fear Community College
Awards:
• Recipient of Cape Fear Community College Outstanding Achievement Award in Hotel
Restaurant Management
• Recipient of Hilton Wilmington Riverside Merit Scholarship
Qualifications:
• 20 years of experience in Food Service at all levels of execution.
• Direct experience interacting with a diverse food service workforce and customer base in a
variety of facilities, venues, and events.
• Experienced in food preparation, procurement, provisioning, inventory management,
forecasting, event coordination, cash handling, workforce training, budget and fiscal
responsibility, personnel management, and leadership.
• Possess a working and oversight familiarity with common commercial kitchen fixtures
including, Hobart (various), kettle pots, grills, griddles, fryers, convection ovens, mixers,
slicers and choppers.
• Goal Oriented. Hard-Worker. Possess a spontaneous, empathetic, creative, and loyal
personality.
Relevant Experience:
April 2002 – Present (Concurrently): City of Wilmington, On-Site Concessions Manager
Specific experience:
• Oversight and supervision of an itinerant workforce consisting of up to 30 food preparers and
vendors providing food and alcohol concession for concerts, school events, and professional
sports events at the 6000 seat Legion Stadium, Olsen Softball Complex, and the Greenfield

2. Amphitheatre. Responsibilities include the staffing and training of volunteers, the ordering
and receipt of food and alcohol, and the management and oversight of event alcohol and food
sales.
• Forecasts food service requirements and volume expectation, coordinating vendor resource
allocation and conducting appropriate food and alcohol purchase operating within a budget
constraint for event coordination of $6500 per event for alcohol and $5000 for food.
• Collects and accounts up to $20,000 revenue per event. Contributed to the update of the cash
handling procedures manual that is currently in use.
• Scales and adapts service response in anticipation of event attendance and to mitigate
unanticipated barriers and challenges, including but not limited to constrained workspace and
staff shortages.
• Experienced working with and coordinating the efforts of a diverse workforce made up from
a variety of vendors, volunteers, and food service professionals.
• Administers state ABC laws for the distribution of alcohol at multiple sites often entailing the
de-escalation of alcohol related customer and management concerns.
• Coordinates Health Department inspections and permits.
• Serve Safe Certified
• Communicates effectively, verbally and written, as required to train and coordinate the
workforce, expedite procurement and delivery, and provide quality customer service.
• Demonstrated working familiarity with Microsoft Excel and Microsoft Word.
1991 to 1997, Chatham County Board Of Education, Savannah Ga, Food Service Assistant and
Inventory Control Manager
• Provided oversight and direction to 7 food service personnel responsible for the preparation
and delivery of morning and noon meals to 1300 school children daily.
• Interacted with students, faculty, food preparers, and vendors on a regular basis to ensure
cafeteria compliance with health and safety policy, and to maintain meal quality.
• Interpreted menu requirements and apportioned ingredients and food items for meal
preparation.
• Coordinated and accepted vendor deliveries and maintained custody of all pantry items.
References:
Amy Beatty, Parks, Recreation and Downtown Services Superintendent - City of Wilmington
302 Willard Street, Wilmington, North Carolina 28401
(910) 341-4604 (Office) – 910-599-8977 (Cell) amy.beatty@wilmingtonnc.gov
William Whitehurst, Athletic Facilities Manager – City of Wilmington
302 Willard Street, Wilmington, North Carolina 28401
(910) 443-1332, billy.whitehurst@wilmingtonnc.gov
Jackie Burnett, Administrative Assistant – City of Wilmington
(910) 341-7855, jackie.burnett@wilmingtonnc.gov