Courtney Evans is seeking a customer service position and has over 10 years of experience in food service, customer service, and management roles. She has experience as a manager at Panera Bread where she established performance and service standards, investigated complaints, and handled cash. As a trainer and server at Dave and Busters, she delivered exceptional service and trained new staff. She has also worked as a cashier and hostess at a Mexican restaurant where she managed waitlists and gauged performance. Evans has a cosmetology license from Aveda Institute and certification in makeup artistry from Cosmix School of Makeup Artistry.

1. Courtney Evans
436Blue Sky Drive
Concord, NC 28027
(954) 639- 2694
Evans.Courtney19@gmail.com
Objective
Highly skilled in the area of customer service, and actively
seeking a position at your well-esteemed organization. Key
strengths include the ability to build productive relationships,
in addition to winning customer loyalty.
Experience Panera Bread - Davie, FL 2013- 2014
Manager
-Establish standards for personnel performance and customer
service
-Investigate and resolve complaints regarding food quality,
service, or accommodations
-Handle cash and bank deposits
Dave and Busters - Hollywood, FL 2009- 2014
Trainer/Server
-Delivered exceptional, friendly, and fast service
-Train new waiters and floor staff on guest expectations,
proper food handling and safety procedures
-Skillfully anticipated and addressed guests' service needs
Plaza Azteca Mexican Restaurant - Chesapeake, VA
2006- 2008
Cashier/Hostess
-Run waitlist, gauge kitchen, servers and general dining room
performance
-Answered all questions regarding the menu and services
-Answered phones, took messages and made reservations
Education Aveda Institute South Florida Davie, FL
Cosmetology License
2012 - 2014
Cosmix School of Makeup Artistry Fort Lauderdale, FL
Multi-Media and Fashion Makeup Artistry Certification
2010 - 2011