• Coordinate administrative functions and complete tasks and projects assigned and on occasions, serving as a project manager for special projects • Liaison with other departments and outside organizations or vendors. Serves as first point of contact for guests/visitors • Schedule, coordinate logistics and records minutes for meetings and other functions. Complete follow up after meetings including written correspondence (minutes, thank you notes, etc.) • Maintain electronic calendar and managing Exe. VP/CFO’s schedules • Process expense reports • Prepare travel arrangements • Answer and screen telephone calls • Prepare correspondence on behalf of the CFO or other senior level staff as needed • Demonstrate discretion when handling confidential information • Complete administrative duties including typing, copying, faxing, scanning, filing, mail processing and distributing information as needed

1. Tonia Terry
503 E. Brinton Street
Philadelphia, PA 19144
215-866-8919 (c)
Tonia.Terry@gmail.com
SUMMARY
Resourceful Executive Assistant with 15+ years in supporting Vice Presidents/Executives. I am adept at coordination domestic
and international travel, organizing large meetings as well as managing third party vendors. Highly self-motivated with a solid
work ethic. Skilled at multi-tasking and maintaining strong attention to detail.
SKILLS
• Windows 7 Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Access, Outlook)
• Adobe Acrobat, PDF, Photoshop, and Lotus Notes,
• Database management
• Operate office equipment/Multiline Phone Systems
PROFESSIONAL EXPERIENCE
Binswanger Management Corporation (May 2016 – Present) Temp
Sr. Executive Assistant to Executive Vice President/CFO
• Coordinate administrative functions and complete tasks and projects assigned and on occasions, serving as a project
manager for special projects
• Liaison with other departments and outside organizations or vendors. Serves as first point of contact for guests/visitors
• Schedule, coordinate logistics and records minutes for meetings and other functions. Complete follow up after meetings
including written correspondence (minutes, thank you notes, etc.)
• Maintain electronic calendar and managing Exe. VP/CFO’s schedules
• Process expense reports
• Prepare travel arrangements
• Answer and screen telephone calls
• Prepare correspondence on behalf of the CFO or other senior level staff as needed
• Demonstrate discretion when handling confidential information
• Complete administrative duties including typing, copying, faxing, scanning, filing, mail processing and distributing
information as needed
University City Science Center (January 2016 – March 2016) Temp
Administrative Assistant
• Directly supported three (3) Vice Presidents and management staff
• Handled confidential materials at the highest level
• Made airline, hotel, and ground transportation arrangements, both domestic and international
• Maintained complex electronic calendar/schedule and created highly effective organized filing system
• Prioritized emails, replied to emails on behalf of VP’s, received incoming calls, scheduled board and company meetings
• Processed invoices and credit card reimbursements
• Processed timekeeping for VP’s
• Drafted correspondence and provided pickup and delivery courier service
57 South Digital Agency (January 2015 – January 2016)
Project Manager
• Assisted CEO with payroll, organizing meetings and electronic calendar management
• Processed invoices for services rendered
• Delivered projects against agreed scopes, budgets, schedules, and customer expectations
• Managed the relationship between 57th
South Digital Agency and client/stakeholders
• Established and maintained relationships with third parties/vendors to provide a service
• Escalated promptly any issues that may have impacted operations
• Monitored staff and team performance

2. The Salvation Army (November-2008 – August 2014)
Lead Administrative Assistant/Human Resources Coordinator
• Supported Head Administrators and Business Director
• Processed travel and expenditures for Head Administrators and Business Directors
• Assisted with the hiring of new employees
• Processed payroll for staff members
• Provided information on facility/memberships, membership cards, provided tours around the facility, and provided
customer service to members who had discrepancies
• Provided assistance with Head Administrators with writing job descriptions
• Maintained all office files (reports, financial statements, proposals, grants, contracts etc.) electronically and paper
• Drafted letters for outgoing and internal distribution
• Prepared invoices for services received as well as documenting monies received via Excel for memberships
• Purchased and tracked office supplies and building equipment
• Provided status on building projects between the architects, contractors and Main headquarters for The Salvation Army
• Called and/or sent letters to collect outstanding membership fees
ALPHA OFFICE SUPPLIES INC (May 2007 – March 2008)
Government Service Associates
• Provided government sales to international government agency
• Communicated directly with manufactures and distributors of supplies/furniture for international sales
• Modified all items on GSA schedule (delete/add items to GSA Advantage website)
• Provided on-line access to buyers for ordering information, terms and conditions, up-to-date pricing, and the option to
create an electronic delivery order
• Created, modified, and maintained government contracts and invoices for payment
• Updated clients with new/deleted items as well as decrease/increase in item prices
PHILADELPHIA DEVELOPMENT PARTNERSHIP (May 2001 – May 2007)
Operations & Compliance Coordinator/HR Generalist
• Maintained all office files (reports, budgets, financial statements, proposals, grants, contracts etc.)
• Liaison with Philadelphia Management for maintenance and security of the building
• Drafted correspondence letters for outgoing and internal distribution
• Reconciled vendors accounts pertaining to the general operation of the organization (i.e., rent, electric, phone, office
supplies) and paid invoices
• Maintained electronic calendar and scheduled appointments for the Executive Director
• Processed travels and expenditures for Executive Director and managers (4)
• Developed, coordinated and implemented personnel timesheets/invoices and policies for staff
• Provided timekeeping using Excel
• Assisted managers with selection and contracting of external training programs and consultants
• Assisted with the development of Human Resources policies, procedures, programs and bi- laws
• for the company with regard to employee relations
• Conducted investigations for/with employee have complaints or concerns that were brought forth
EDUCATION
American InterContinental University – Accredited Online, Hoffman Estates, IL (August 2005)
Master of Business Administration
Peirce College – Philadelphia, PA (May 2001)
Associates of Science in Business Administration – Concentration Business Management
Bachelor of Science in Business Administration – Concentration Management
Community College of Philadelphia (May 1998)
Associates of Science in Business Administration – Concentration Office Technology
Associates of Science in Business Administration – Concentration Secretarial Science
Certificate – Office Skills

3. References for Tonia Terry
Maureen Zebrowski
HR Administrator
Binswanger Management Corporation
Philadelphia, PA
215-448-6023
Sharon Pritchett
Executive Assistant to President/CEO
and Vice President/General Counsel
University City Science Center
Philadelphia, PA
215-966-6148
Jeanne Mell
VP of Marketing Communications
University City Science Center
Philadelphia, PA
215-966-6029
Emeka Rajis
CEO
57th
South Digital Agency
Philadelphia, PA
215-385-4350
Theresa Price
Statistician
The Salvation Army
Philadelphia, PA
215-558-1500
Kelly Hines-Gregg
Financial Aids Director
The Art Institute of Philadelphia
Philadelphia, PA
267-257-6807