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MICHELLE T. PALAZZO
1080 8th
AVENUE, ADDISON, ILLINOIS
773/225-5207
EMPLOYMENT HIGHLIGHTS
McLARENS 2012-Present Glen Ellyn, IL
Administrative Assistant
- Provide administrative support to the National Property Director/VP of McLarens (Global Claims
Services)
- Transcribe dictation (correspondence, reports, letters, memos, etc.)
- Processing of correspondence, reports, claim related documents including sensitive and
confidential material.
- Monthly billing/invoicing for those claims handled by the National Property Director
- Coordination of meetings and events as requested.
BROOKSTONE CAPITAL MANAGEMENT 2011-2012 Wheaton, IL
Administrative Assistant
- Front desk administrative duties.
- Provide administrative support to CEO and additional staff.
- Receipt and processing of all new business paperwork (ie., new accounts, transfers, checks, etc).
- Accurate maintenance of charts relative to account documentation.
DIMONTE & LIZAK, LLC. 2008-2009 Park Ridge, IL
Legal Secretary
- Work on various legal documents involving litigation (ie., pleadings, citations, subpoena
preparations, etc.), real estate and estate administration (ie., deeds, wills, trusts, powers of
attorney, etc.).
- Court calendar docketing.
- Dictation transcription.
- Attorney calendar maintenance.
COLE TAYLOR BANK 2005-2008 Rosemont, IL
Legal Administrative Assistant
· Provide administrative support to the Sr. Vice President, Corporate Services Manager
· Receipt and processing of all legal notices sent to the Bank (ie., Citations, Levies, Subpoenas,
etc.).
· Accurate maintenance of legal charts detailing actions taken relative to notices and litigation
issues.
· Heavy customer contact and communications with attorneys/law firms.
· Quarterly balancing of general ledger accounts maintained by the Legal Department.
Administrative Assistant, Operations
· Provide all administrative support to the Sr. Vice President and other departmental managers as
assigned.
· Provide administrative support to Group Senior Vice President of Servicing and Support as
needed.
· Prepare monthly and quarterly reports ie., monthly budget, productivity, wire transfer, service
level agreement, large dollar, ATM, ACH exemptions, reconcilements of CTB test accounts and
quarterly wire transfer exception summary and reports used in Payments Council meeting.
· Provide meeting minutes for SVP’s Officers’ meeting, Services and Support Group meeting,
Operational Risk Management meeting, Sales/Partners’ meeting and Payments Council meeting.
· Origination of charts and graphs as needed. Maintenance of same.
· Coordination of meetings and events as requested.
Michelle T. Palazzo
Page 2
BANSLEY & KIENER, L.L.P. 2003-2004 Chicago, IL
Word Processor/C.P.A. Support
· Compilation and finalization of Financial Reports, Proposals and Various Tax Returns
· Work involving highly confidential accounting information relative to clients and firm
· Word processing, File maintenance, Secretarial duties
STIVERS TEMPORARY STAFFING 2003-2003 Chicago, IL
Administrative Support
· Various Temporary Administrative Related Assignments
ABN AMRO 1997-2002 Chicago, IL
Open Systems - Executive Administrative Assistant
· Administrative Assistant to First Vice President, ABN AMRO Information Technology, Open
Systems
· Heavy vendor contact, maintenance of several schedules including F.V.P, V.P.’s and Officers
within the Open Systems group
· Proper maintenance of Files, Contracts, Service Level Agreements, etc.
· Purchase Order Requisitioning for hardware and software, spreadsheets relative to same
· Meeting minutes for various meetings (Group Status, Project Related, etc.), PowerPoint
presentations for specialized meetings
Human Resources - Technical Recruiting
· Coordinate/Schedule/Confirm/Conduct Interviews with prospective candidates for employment -
heavy contact with recruiting firms, individuals and personnel, including proper management of
highly confidential and sensitive information.
· Arrangement of itineraries and proper confirmation of same.
· Oversight of Human Resources/Recruiting department - provide forms/information with regard to
all human resource related materials and/or issues, knowledge of current human resource
policies and procedures
· Miscellaneous project assistance including job fairs, open house events, travel arrangements, etc.
EDUCATION
1984-1986 Chicago, IL
A.S. Arts, Montay College (formerly Felician College)
Dean’s List
1980-1984 Chicago, IL
Notre Dame High School
Honor Roll - 1984
Excellence in Typing Award – 1984
SKILLS
· Excel, Microsoft Word, PowerPoint, Adobe Acrobat XI
· BOX Secure File Sharing (Cloud)
· Rhumba, PCI, Visio, E-Vision
· Microsoft Outlook, Lotus Notes
· WordPerfect for Windows 6.1, WordPerfect 5.1, WordPerfect 5
· 0IBM/36, Display Write II, SuperCalc 4, Wang 3500, Wang Alliance
· Dictaphone, MAI Basic 4, Ten (10) Key Punch Calculator
· Operate and monitor Acer Novell Network and Wyse System
REFERENCES AVAILABLE UPON REQUEST

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MPalazzoRes 7-2015

  • 1. MICHELLE T. PALAZZO 1080 8th AVENUE, ADDISON, ILLINOIS 773/225-5207 EMPLOYMENT HIGHLIGHTS McLARENS 2012-Present Glen Ellyn, IL Administrative Assistant - Provide administrative support to the National Property Director/VP of McLarens (Global Claims Services) - Transcribe dictation (correspondence, reports, letters, memos, etc.) - Processing of correspondence, reports, claim related documents including sensitive and confidential material. - Monthly billing/invoicing for those claims handled by the National Property Director - Coordination of meetings and events as requested. BROOKSTONE CAPITAL MANAGEMENT 2011-2012 Wheaton, IL Administrative Assistant - Front desk administrative duties. - Provide administrative support to CEO and additional staff. - Receipt and processing of all new business paperwork (ie., new accounts, transfers, checks, etc). - Accurate maintenance of charts relative to account documentation. DIMONTE & LIZAK, LLC. 2008-2009 Park Ridge, IL Legal Secretary - Work on various legal documents involving litigation (ie., pleadings, citations, subpoena preparations, etc.), real estate and estate administration (ie., deeds, wills, trusts, powers of attorney, etc.). - Court calendar docketing. - Dictation transcription. - Attorney calendar maintenance. COLE TAYLOR BANK 2005-2008 Rosemont, IL Legal Administrative Assistant · Provide administrative support to the Sr. Vice President, Corporate Services Manager · Receipt and processing of all legal notices sent to the Bank (ie., Citations, Levies, Subpoenas, etc.). · Accurate maintenance of legal charts detailing actions taken relative to notices and litigation issues. · Heavy customer contact and communications with attorneys/law firms. · Quarterly balancing of general ledger accounts maintained by the Legal Department. Administrative Assistant, Operations · Provide all administrative support to the Sr. Vice President and other departmental managers as assigned. · Provide administrative support to Group Senior Vice President of Servicing and Support as needed. · Prepare monthly and quarterly reports ie., monthly budget, productivity, wire transfer, service level agreement, large dollar, ATM, ACH exemptions, reconcilements of CTB test accounts and quarterly wire transfer exception summary and reports used in Payments Council meeting. · Provide meeting minutes for SVP’s Officers’ meeting, Services and Support Group meeting, Operational Risk Management meeting, Sales/Partners’ meeting and Payments Council meeting. · Origination of charts and graphs as needed. Maintenance of same. · Coordination of meetings and events as requested.
  • 2. Michelle T. Palazzo Page 2 BANSLEY & KIENER, L.L.P. 2003-2004 Chicago, IL Word Processor/C.P.A. Support · Compilation and finalization of Financial Reports, Proposals and Various Tax Returns · Work involving highly confidential accounting information relative to clients and firm · Word processing, File maintenance, Secretarial duties STIVERS TEMPORARY STAFFING 2003-2003 Chicago, IL Administrative Support · Various Temporary Administrative Related Assignments ABN AMRO 1997-2002 Chicago, IL Open Systems - Executive Administrative Assistant · Administrative Assistant to First Vice President, ABN AMRO Information Technology, Open Systems · Heavy vendor contact, maintenance of several schedules including F.V.P, V.P.’s and Officers within the Open Systems group · Proper maintenance of Files, Contracts, Service Level Agreements, etc. · Purchase Order Requisitioning for hardware and software, spreadsheets relative to same · Meeting minutes for various meetings (Group Status, Project Related, etc.), PowerPoint presentations for specialized meetings Human Resources - Technical Recruiting · Coordinate/Schedule/Confirm/Conduct Interviews with prospective candidates for employment - heavy contact with recruiting firms, individuals and personnel, including proper management of highly confidential and sensitive information. · Arrangement of itineraries and proper confirmation of same. · Oversight of Human Resources/Recruiting department - provide forms/information with regard to all human resource related materials and/or issues, knowledge of current human resource policies and procedures · Miscellaneous project assistance including job fairs, open house events, travel arrangements, etc. EDUCATION 1984-1986 Chicago, IL A.S. Arts, Montay College (formerly Felician College) Dean’s List 1980-1984 Chicago, IL Notre Dame High School Honor Roll - 1984 Excellence in Typing Award – 1984 SKILLS · Excel, Microsoft Word, PowerPoint, Adobe Acrobat XI · BOX Secure File Sharing (Cloud) · Rhumba, PCI, Visio, E-Vision · Microsoft Outlook, Lotus Notes · WordPerfect for Windows 6.1, WordPerfect 5.1, WordPerfect 5 · 0IBM/36, Display Write II, SuperCalc 4, Wang 3500, Wang Alliance · Dictaphone, MAI Basic 4, Ten (10) Key Punch Calculator · Operate and monitor Acer Novell Network and Wyse System REFERENCES AVAILABLE UPON REQUEST