1. Kelly Darwell
124 Coburn Woods
Nashua, NH 03063
(603) 365-1536
kfdarwell@paychex.com
Experience:
Bedford,
NH
Regional Sales Assistant 2004-
Present
• Plan and execute on-demand projects
• Ensures accuracy of sales reports and researching commissions accuracy/policy
• Preparing & auditing statistical reports
• Maintains/executes multiple databases, reports, master lists, statistics and essential files on pertinent sales
information for 80 Sales Consultants and 9 Districts
• Maintains files & distribution of incoming leads
• Assist in new hire enrollment and terminations
• Sorting and routing of mail, invoice coding, expenses, office supplies and maintains equipment
• Arranges travel and seminar accommodations
• Prepares for Regional meetings, CPA and Client seminars
• Distribution of office memos and foreseeing company policies are followed
• Calendar management
• Communicate effectively and delegates task to proper channels by prioritization
• Maintains confidentiality with all aspects of clients, staff and company information
• Prepares sales correspondence and proposals
• Responsible for all training/supervision the Sales Assistant role
• High level of support for office environment multiple Supervisors, Sales Assistants, Sales Consultants,
Regional Manager and Vice President of sales
Bedford,
NH
Bedford Women’s Care Assoc. January 2002-September
2004
Front Office Supervisor
• Operator of 10 line switchboard
• Tracking of dictation and insertion to patient charts
• Transcription of ultrasound reports
• Confirmation of appointments
• Medical records transfers and receiving
• Distribution of normal/abnormal labs and incoming mail/faxes
• Appointment scheduling for multiple physicians
• Reception check in/out
• Training of all front office staff members
• Assist in yearly reviews, hiring & terminations

2. • Conduct weekly meetings
• Support of 6 office staff in all duties for receptionist, operator, medical records & scheduling
Manchester, NH
FairPoint Communications November 1999-November 2001
District Sales Assistant
• Plan and execute on-demand projects
• Ensures accuracy of data entry, audits commission and expense reports
• Generates, verifies data and input customer service request
• Maintains multiple databases, master essential files on pertinent sales information on multiple reports
• Assists District Sales Managers in personnel administration, including submitting new employee and
termination paperwork
• Sorting and routing of mail, maintenance of files, office supplies, and equipment
• Arranges travel and other accommodations
• Responsible for answering all incoming calls on multiple phone lines, and customer service
• Prepares for sales meetings
• Prepares sales correspondence and proposals.
• Back up to Regional Assistant
• All support aspects of an office environment for 10 sales professionals
Education:
Southern New Hampshire University Manchester, NH
BA-Business Administration February 2012-Currently Enrolled
Manchester West High School Manchester, NH
Course work emphasis on Business Administration
• Graduate of 1998
• Certificate of Attendance Excelling as a First Time Supervisor
• Certificate of Attendance of the Indispensable Office Assistant
• Event Committee
• 78 WPM
Computer Skills:
• Excel, PowerPoint, Microsoft, Outlook, ACT, Micros, Windows, Internet, SalesForce
• Medical Manager, Billplex, TBS, Web ORS, Oracle, PARIS, & WAR system
Qualifications:
• Attention to detail
• Multitask
• Work well under pressure
• Goal orientated

3. • Excellent phone skills
• Excellent customer service
• Organized
• Ability to prioritize and meet deadlines
• Works independently
• Ability to work as a team