This resume is for James D. Noonan, who has over 38 years of experience in retail management, including 22 years in home improvement retail. He has consistently met or exceeded financial and operational targets across various retail roles. His experience includes managing highly profitable stores with low shrink rates and turnover. He is skilled in areas like store operations, team building, finance, budgeting, and sales.

1. 1Resume: James D. Noonan
JAMES D. NOONAN / Retail Store Manager
Address 763 Teak Drive, Melbourne, FL 32935-5003
Phone (321) 205-6192
E-mail jjdnoonan@yahoo.com
Linkedin https://www.linkedin.com/in/james-noonan
Summary
Talented and innovative retail store manager with a total of 38 years experience in retail management.
Managed at diverse local, national and international retail operations and met or exceeded financial and
non-financial KPIs. Strong team-building skills with a focus on talent development to meet the needs of the
business. Provided consistent focus on operational improvements to reduce costs and increase revenue.
Skills
Store Management
• 38 years in retail
management
• 22 years in home
improvement retail
Team Building
• Hiring talent
• Developing and
retaining talent
• Did full store staffing
at new stores
Finance/Budgeting
• Strong record of
balancing monthly
P/L
• Controlled expenses
to within metrics for
payroll, facility
maintenance, and
supplies.
• Created solid
programs to control
internal and external
shrink
Sales
• Consistently
hit/exceeded sales
targets year/year
• Consistently showed
year over year sales
growth.
Operations
• Efficient
management of
receiving, cashiers
and general store
maintenance.
Work Experience
OPERATIONS/HOME IMPROVEMENT MANAGER – Sears – Melbourne, FL - 2012 – Present
Accomplishments:
Store was highly profitable with seven figure yearly profit.
Through 4 years had an average shrink rate of 1% or less
Consistently had a very low sales associate turn-over rate.
Responsibilities:
Responsible for all Human Resource functions, cashiers, backroom and all facilities
management. Key-carrying position with alarm codes, responsible for daily opening and
closing operations.
Manage day to day operations for the tools, lawn and garden, and sporting goods departments
Manage scheduling, basic training and ongoing coaching of all sales associates
Manage department financial KPIs, inventory control and merchandising.
Covered entire store as Customer Experience Leader and Sales Floor Leader

2. 2Resume: James D. Noonan
ASSISTANT MANAGER/SALES MANAGER – Lowes – Melbourne, FL – 2002-2012
Accomplishments:
Promoted to sales manager position and went through Lowes Sales Manager Training.
Hit or exceeded sales and profit targets for entire tenure
Managed shrink to average of 1-1.5% over the 10 years I was there, which hit or exceeded
corporate targets.
Became a notary public for the State of Florida in order to notarize commercial contracts. Still
an active notary in the State of Florida.
Responsibilities:
Responsible for one third of store including lumber and building materials, millwork, tools, and
commercial sales.
Handled all the staffing, staff scheduling, employee reviews, and employee training/coaching
Key carrying responsibilities to open/close store and handle associated operations.
Managed areas to established financial targets and controls.
STORE MANAGER – Scotty’s Home Improvement – Melbourne, FL – 1993-2002
Accomplishments:
Opened store from bare walls to grand opening in one month
Promoted to store manager as a result
Profitable operations of yearly 3-4% ahead of profit targets
Maintained a shrink rate of 1-1.5% through tenure
Consistent margin of 35%
Ran an RV show that drove significant additional profit to store.
Responsibilities:
Built a bare walls building into an operating store in one month’s time. This including building
setup, fixture installations, and setup of all store operations.
Hired 50 to 60 sales associates and other employees to staff new store.
Responsible for entire store including scheduling, merchandizing, ordering and general day-to-
day operations.
STORE MANAGER – Toys R Us – Danbury, CT – 1988-1993
Accomplishments:
Trained as assistant manager and then promoted to assistant store director for brand new
Danbury Ct. Store
Managed the store through start up from bare walls to grand opening. Hired 150 employees for
all department management, sales associates and other employees as needed.
Achieved a internal/external shrink rate of 1%.
Responsibilities:
Built a bare walls building into an operating store in one month’s time. This including building
setup and setup of all store operations.
Managed all employee scheduling. Store had round the clock operations during high volume
holiday seasons.
Responsible for entire store including scheduling, merchandising, ordering and general day-to-
day operations.
Education
Graduated Henry Abbott Regional Vocational Technical School with a concentration in Auto
Mechanics – 1980
Toys R Us sales, sales management, and diversity training
Lowes Management and Sales Management training programs
Notary Public training