DAVID	
  JOHNSON	
  III	
  	
  
Midlothian,	
  Virginia	
  23112	
  |	
  804.433.6873	
  
dgj23112@gmail.com	
  |	
  linkedin.com/in/DavidJohnson3rd	
  
	
  
	
  
SENIOR	
  STORE	
  MANAGER	
  
	
  
Ø Managed	
  several	
  different	
  locations	
  for	
  RadioShack,	
  including	
  high-­‐profile	
  prototypes	
  and	
  new	
  concept	
  
stores	
  (up	
  to	
  2,800	
  square	
  feet).	
  	
  Opened	
  5	
  new	
  stores,	
  fully	
  remodeled	
  2,	
  and	
  relocated	
  4.	
  
	
  
Ø Turned	
  around	
  multiple	
  locations	
  with	
  substantial	
  improvement	
  in	
  sales,	
  customer	
  service,	
  and	
  profit.	
  	
  
Doubled	
  sales	
  in	
  Chesterfield	
  Crossings	
  in	
  just	
  3	
  years	
  –	
  drove	
  it	
  from	
  $500K	
  to	
  $1M+	
  in	
  annual	
  sales.	
  
	
  
Ø Developed	
  and	
  promoted	
  8	
  store	
  managers	
  internally	
  for	
  the	
  company	
  in	
  the	
  last	
  15+	
  years.	
  	
  Selected	
  
by	
  the	
  district	
  manager	
  to	
  on-­‐board,	
  train,	
  and	
  mentor	
  10	
  new	
  store	
  managers	
  in	
  the	
  last	
  10	
  years.	
  
	
  
	
  
RADIOSHACK	
  
	
  
STORE	
  MANAGER	
  –	
  Ironbridge	
  Plaza	
  –	
  Chester,	
  Virginia	
  	
   Nov	
  2011	
  –	
  Feb	
  2015	
  	
  
• Relocated	
  the	
  Chesterfield	
  Meadows	
  store	
  to	
  a	
  new	
  space	
  in	
  Ironbridge	
  Plaza	
  –	
  this	
  was	
  1	
  of	
  2	
  new	
  
concept	
  stores	
  to	
  open	
  in	
  the	
  Metro	
  Richmond	
  market.	
  	
  
• Successfully	
  completed	
  the	
  build	
  out	
  and	
  merchandising	
  of	
  the	
  new	
  store	
  in	
  time	
  for	
  Black	
  Friday.	
  	
  
• Exceeded	
  all	
  profit	
  expectations	
  in	
  the	
  first	
  year	
  (fiscal	
  2012)	
  before	
  a	
  steep	
  decline	
  company-­‐wide.	
  	
  
Outperformed	
  most	
  other	
  stores	
  in	
  the	
  market	
  and	
  many	
  in	
  the	
  region.	
  	
  
• Ranked	
  in	
  the	
  top	
  25%	
  in	
  the	
  district	
  (20	
  stores)	
  for	
  customer	
  satisfaction	
  scores	
  in	
  2013	
  and	
  2014.	
  	
  
• Maintained	
  inventory	
  shrink	
  within	
  budget	
  every	
  year.	
  	
  Selected	
  to	
  lead	
  the	
  planning	
  and	
  execution	
  
of	
  16	
  inventory	
  counts	
  in	
  the	
  district.	
  	
  
• Selected	
  by	
  the	
  district	
  manager	
  to	
  on-­‐board,	
  train,	
  and	
  mentor	
  2	
  new	
  store	
  managers.	
  	
  
• Developed	
  and	
  promoted	
  2	
  assistant	
  store	
  managers	
  to	
  store	
  manager	
  for	
  the	
  district.	
  	
  
• Closed	
  3	
  stores	
  and	
  relocated	
  1	
  –	
  completed	
  every	
  project	
  on	
  schedule	
  and	
  within	
  budget.	
  	
  
• Awarded	
  “Store	
  Manager	
  of	
  the	
  Month”	
  in	
  the	
  district	
  on	
  3	
  separate	
  occasions.	
  
	
  
STORE	
  MANAGER	
  –	
  Chesterfield	
  Meadows	
  –	
  Chesterfield,	
  Virginia	
  	
   Mar	
  2010	
  –	
  Oct	
  2011	
  	
  
• Selected	
  to	
  return	
  to	
  Chesterfield	
  Meadows	
  and	
  turn	
  around	
  a	
  store	
  that	
  was	
  in	
  complete	
  disarray	
  
with	
  a	
  lack	
  of	
  stable	
  and	
  effective	
  leadership,	
  poor	
  morale,	
  and	
  weak	
  standards.	
  	
  
• Rebuilt	
  the	
  entire	
  team,	
  trained	
  a	
  new	
  assistant	
  store	
  manager,	
  and	
  established	
  higher	
  standards	
  in	
  
every	
  area	
  of	
  merchandising,	
  customer	
  service,	
  and	
  operations.	
  	
  
• Surpassed	
  all	
  company	
  expectations	
  by	
  generating	
  positive	
  comp	
  sales	
  increases	
  (up	
  to	
  5%	
  over	
  LY)	
  
for	
  7	
  consecutive	
  months,	
  including	
  December	
  2010.	
  	
  
• Selected	
  randomly	
  by	
  corporate	
  office	
  for	
  a	
  comprehensive	
  audit	
  of	
  the	
  entire	
  inventory	
  process	
  in	
  
2011	
  –	
  met	
  all	
  expectations	
  with	
  zero	
  errors	
  found	
  and	
  no	
  issues	
  reported.	
  	
  
• Maintained	
  inventory	
  shrink	
  well	
  within	
  budget.	
  	
  
• Developed	
  and	
  promoted	
  a	
  top	
  assistant	
  store	
  manager	
  to	
  store	
  manager	
  in	
  another	
  location.	
  
STORE	
  MANAGER	
  –	
  Chesterfield	
  Crossings	
  –	
  Chesterfield,	
  Virginia	
  	
   Jan	
  2002	
  –	
  Mar	
  2010	
  	
  
• Selected	
  to	
  take	
  over	
  and	
  turn	
  around	
  a	
  store	
  that	
  had	
  been	
  struggling	
  since	
  opening	
  just	
  45	
  days	
  
before.	
  	
  Quickly	
  rebuilt	
  and	
  trained	
  the	
  team	
  and	
  drove	
  the	
  store	
  to	
  top	
  rankings.	
  	
  
• Generated	
  considerable	
  growth	
  for	
  the	
  first	
  3	
  years	
  –	
  achieved	
  20%	
  increases	
  over	
  LY	
  for	
  11	
  of	
  12	
  
months	
  in	
  2003,	
  and	
  maintained	
  a	
  rapid	
  pace	
  throughout	
  2004	
  and	
  2005.	
  	
  
• More	
  than	
  doubled	
  the	
  store’s	
  annual	
  sales	
  volume	
  by	
  2005.	
  	
  Drove	
  the	
  store’s	
  sales	
  ranking	
  from	
  
the	
  bottom	
  half	
  of	
  the	
  district	
  (22	
  stores)	
  to	
  the	
  top	
  5.	
  	
  
• Ranked	
  in	
  the	
  top	
  5	
  in	
  the	
  district	
  for	
  Verizon	
  wireless	
  unit	
  sales,	
  a	
  key	
  focus	
  for	
  the	
  company	
  at	
  the	
  
time.	
  	
  Recognized	
  with	
  the	
  “Platinum	
  Players	
  Award”	
  for	
  outstanding	
  results.	
  	
  
• Received	
  many	
  other	
  awards	
  for	
  sales	
  and	
  overall	
  performance	
  including	
  President’s	
  Council	
  and	
  
Leader’s	
  Club	
  awards	
  and	
  frequent	
  “Store	
  Manager	
  of	
  the	
  Month”	
  awards.	
  	
  
• Increased	
  the	
  store’s	
  profit	
  contribution	
  every	
  year	
  for	
  7	
  straight	
  years,	
  beginning	
  with	
  remarkable	
  
25%	
  increases	
  over	
  LY	
  for	
  11	
  of	
  12	
  months	
  in	
  2003.	
  	
  
• Maintained	
  inventory	
  shrink	
  well	
  within	
  budget	
  every	
  year.	
  	
  Selected	
  by	
  the	
  district	
  manager	
  to	
  
oversee	
  many	
  inventory	
  counts	
  in	
  other	
  stores	
  based	
  on	
  success	
  in	
  this	
  location.	
  	
  
• Scored	
  a	
  minimum	
  of	
  90%	
  on	
  internal	
  operations	
  audits.	
  	
  
• Oversaw	
  the	
  remodeling	
  of	
  the	
  store	
  into	
  a	
  new	
  prototype	
  –	
  1	
  of	
  only	
  3	
  in	
  the	
  market.	
  	
  
• Selected	
  to	
  on-­‐board,	
  train,	
  and	
  mentor	
  8	
  new	
  store	
  managers	
  for	
  the	
  company	
  from	
  2006-­‐2010.	
  	
  
• Developed	
  and	
  promoted	
  4	
  assistant	
  store	
  managers	
  to	
  store	
  manager	
  for	
  the	
  company.	
  
	
  
STORE	
  MANAGER	
  –	
  Chesterfield	
  Meadows	
  –	
  Chesterfield,	
  Virginia	
   Sep	
  1996	
  –	
  Dec	
  2001	
  	
  
• Turned	
  around	
  an	
  underperforming	
  location	
  and	
  drove	
  it	
  to	
  new	
  heights	
  by	
  rebuilding	
  the	
  team,	
  
overhauling	
  all	
  merchandising	
  processes	
  and	
  planograms,	
  and	
  setting	
  higher	
  standards.	
  	
  
• Established	
  very	
  strong	
  relationships	
  with	
  the	
  retail	
  customer	
  base	
  and	
  commercial/government	
  
accounts,	
  resulting	
  in	
  consistent	
  sales	
  and	
  profit	
  growth	
  over	
  LY.	
  	
  
• Selected	
  by	
  the	
  district	
  manager	
  to	
  lead	
  a	
  major	
  4-­‐day	
  weekend	
  outdoor	
  clearance	
  event	
  for	
  all	
  30	
  
stores	
  in	
  the	
  district.	
  	
  Spearheaded	
  a	
  pricing	
  strategy	
  that	
  was	
  highly	
  successful.	
  	
  
• Oversaw	
  the	
  renovation	
  of	
  this	
  store	
  and	
  relocation	
  of	
  2	
  others	
  in	
  the	
  district	
  –	
  completed	
  every	
  
project	
  on	
  schedule	
  and	
  budget,	
  with	
  the	
  new	
  stores	
  exceeding	
  opening	
  projections.	
  	
  
• Developed	
  and	
  promoted	
  an	
  assistant	
  store	
  manager	
  to	
  store	
  manager	
  in	
  another	
  location.	
  
	
  
Awarded	
  “Rookie	
  Manager	
  of	
  the	
  Year”	
  in	
  a	
  previous	
  location.	
  
	
  
TECHNICAL	
  SKILLS	
  
	
  
Experience	
  with	
  POS,	
  HR,	
  and	
  scheduling	
  software	
  including	
  Fujitsu	
  Global	
  Store	
  POS,	
  PeopleSoft,	
  and	
  Infor	
  
Workforce	
  Management	
  Scheduling.	
  	
  Served	
  as	
  district	
  captain	
  for	
  the	
  installation	
  of	
  3	
  new	
  POS	
  systems.	
  
	
  
EDUCATION	
  
	
  
Bachelor	
  of	
  Arts	
  in	
  Communication,	
  Minor	
  in	
  Sales	
  Management,	
  University	
  of	
  Alabama,	
  Tuscaloosa,	
  AL	
  
	
  
David	
  Johnson	
  III	
  –	
  dgj23112@gmail.com	
  

David Johnson - Resume

  • 1.
    DAVID  JOHNSON  III     Midlothian,  Virginia  23112  |  804.433.6873   dgj23112@gmail.com  |  linkedin.com/in/DavidJohnson3rd       SENIOR  STORE  MANAGER     Ø Managed  several  different  locations  for  RadioShack,  including  high-­‐profile  prototypes  and  new  concept   stores  (up  to  2,800  square  feet).    Opened  5  new  stores,  fully  remodeled  2,  and  relocated  4.     Ø Turned  around  multiple  locations  with  substantial  improvement  in  sales,  customer  service,  and  profit.     Doubled  sales  in  Chesterfield  Crossings  in  just  3  years  –  drove  it  from  $500K  to  $1M+  in  annual  sales.     Ø Developed  and  promoted  8  store  managers  internally  for  the  company  in  the  last  15+  years.    Selected   by  the  district  manager  to  on-­‐board,  train,  and  mentor  10  new  store  managers  in  the  last  10  years.       RADIOSHACK     STORE  MANAGER  –  Ironbridge  Plaza  –  Chester,  Virginia     Nov  2011  –  Feb  2015     • Relocated  the  Chesterfield  Meadows  store  to  a  new  space  in  Ironbridge  Plaza  –  this  was  1  of  2  new   concept  stores  to  open  in  the  Metro  Richmond  market.     • Successfully  completed  the  build  out  and  merchandising  of  the  new  store  in  time  for  Black  Friday.     • Exceeded  all  profit  expectations  in  the  first  year  (fiscal  2012)  before  a  steep  decline  company-­‐wide.     Outperformed  most  other  stores  in  the  market  and  many  in  the  region.     • Ranked  in  the  top  25%  in  the  district  (20  stores)  for  customer  satisfaction  scores  in  2013  and  2014.     • Maintained  inventory  shrink  within  budget  every  year.    Selected  to  lead  the  planning  and  execution   of  16  inventory  counts  in  the  district.     • Selected  by  the  district  manager  to  on-­‐board,  train,  and  mentor  2  new  store  managers.     • Developed  and  promoted  2  assistant  store  managers  to  store  manager  for  the  district.     • Closed  3  stores  and  relocated  1  –  completed  every  project  on  schedule  and  within  budget.     • Awarded  “Store  Manager  of  the  Month”  in  the  district  on  3  separate  occasions.     STORE  MANAGER  –  Chesterfield  Meadows  –  Chesterfield,  Virginia     Mar  2010  –  Oct  2011     • Selected  to  return  to  Chesterfield  Meadows  and  turn  around  a  store  that  was  in  complete  disarray   with  a  lack  of  stable  and  effective  leadership,  poor  morale,  and  weak  standards.     • Rebuilt  the  entire  team,  trained  a  new  assistant  store  manager,  and  established  higher  standards  in   every  area  of  merchandising,  customer  service,  and  operations.     • Surpassed  all  company  expectations  by  generating  positive  comp  sales  increases  (up  to  5%  over  LY)   for  7  consecutive  months,  including  December  2010.     • Selected  randomly  by  corporate  office  for  a  comprehensive  audit  of  the  entire  inventory  process  in   2011  –  met  all  expectations  with  zero  errors  found  and  no  issues  reported.     • Maintained  inventory  shrink  well  within  budget.     • Developed  and  promoted  a  top  assistant  store  manager  to  store  manager  in  another  location.  
  • 2.
    STORE  MANAGER  –  Chesterfield  Crossings  –  Chesterfield,  Virginia     Jan  2002  –  Mar  2010     • Selected  to  take  over  and  turn  around  a  store  that  had  been  struggling  since  opening  just  45  days   before.    Quickly  rebuilt  and  trained  the  team  and  drove  the  store  to  top  rankings.     • Generated  considerable  growth  for  the  first  3  years  –  achieved  20%  increases  over  LY  for  11  of  12   months  in  2003,  and  maintained  a  rapid  pace  throughout  2004  and  2005.     • More  than  doubled  the  store’s  annual  sales  volume  by  2005.    Drove  the  store’s  sales  ranking  from   the  bottom  half  of  the  district  (22  stores)  to  the  top  5.     • Ranked  in  the  top  5  in  the  district  for  Verizon  wireless  unit  sales,  a  key  focus  for  the  company  at  the   time.    Recognized  with  the  “Platinum  Players  Award”  for  outstanding  results.     • Received  many  other  awards  for  sales  and  overall  performance  including  President’s  Council  and   Leader’s  Club  awards  and  frequent  “Store  Manager  of  the  Month”  awards.     • Increased  the  store’s  profit  contribution  every  year  for  7  straight  years,  beginning  with  remarkable   25%  increases  over  LY  for  11  of  12  months  in  2003.     • Maintained  inventory  shrink  well  within  budget  every  year.    Selected  by  the  district  manager  to   oversee  many  inventory  counts  in  other  stores  based  on  success  in  this  location.     • Scored  a  minimum  of  90%  on  internal  operations  audits.     • Oversaw  the  remodeling  of  the  store  into  a  new  prototype  –  1  of  only  3  in  the  market.     • Selected  to  on-­‐board,  train,  and  mentor  8  new  store  managers  for  the  company  from  2006-­‐2010.     • Developed  and  promoted  4  assistant  store  managers  to  store  manager  for  the  company.     STORE  MANAGER  –  Chesterfield  Meadows  –  Chesterfield,  Virginia   Sep  1996  –  Dec  2001     • Turned  around  an  underperforming  location  and  drove  it  to  new  heights  by  rebuilding  the  team,   overhauling  all  merchandising  processes  and  planograms,  and  setting  higher  standards.     • Established  very  strong  relationships  with  the  retail  customer  base  and  commercial/government   accounts,  resulting  in  consistent  sales  and  profit  growth  over  LY.     • Selected  by  the  district  manager  to  lead  a  major  4-­‐day  weekend  outdoor  clearance  event  for  all  30   stores  in  the  district.    Spearheaded  a  pricing  strategy  that  was  highly  successful.     • Oversaw  the  renovation  of  this  store  and  relocation  of  2  others  in  the  district  –  completed  every   project  on  schedule  and  budget,  with  the  new  stores  exceeding  opening  projections.     • Developed  and  promoted  an  assistant  store  manager  to  store  manager  in  another  location.     Awarded  “Rookie  Manager  of  the  Year”  in  a  previous  location.     TECHNICAL  SKILLS     Experience  with  POS,  HR,  and  scheduling  software  including  Fujitsu  Global  Store  POS,  PeopleSoft,  and  Infor   Workforce  Management  Scheduling.    Served  as  district  captain  for  the  installation  of  3  new  POS  systems.     EDUCATION     Bachelor  of  Arts  in  Communication,  Minor  in  Sales  Management,  University  of  Alabama,  Tuscaloosa,  AL     David  Johnson  III  –  dgj23112@gmail.com