1. Jay Kothari
881 s Lorraine rd #112, Wheaton IL 60189
Cell: 312-315-7242 - jaykothari1994@gmail.com
Summary
Innovative Manager seeks position-offering opportunities for newprofessional and personalchallenges.Self-starter with
a positive,can-do attitude who isdriven to learn, improve and succeed.Customer-focused Departmentmanger
successfulin product information and management.Quality-oriented and proactive in resolving issues with exceptional
organizational and communication skills.
Highlights
Operations management MS Office
Risk management Beginner C++
Team building Wireless troubleshooting
Mergers and acquisitions Performance tracking and evaluation
Procedure development Strong knowledge of Technology
Cost reduction Excellent research skills
Employee engagement Planning/coordinating
Persuasive Team leadership
Powerful negotiator Customer- and service-oriented
Collaborative Cash handling accuracy
Exceptionaltime management skills Inventorycontrol procedures
Leadership mentoring Loss prevention comprehension
Conflict resolution Excellent communication skills
Tactical execution Listening skills
Reading comprehension skills
Written and oral communication skills
Energetic self-starter
Results-oriented
Reliable and punctual
Experience
Assistant manager
April 2016- current
Wal-Mart- Rockford, IL
Controlling all the operation in the store, looking over departmentmanager and his associates, giving them guidance in a
right direction. Ialso had to do attendance for associates, making schedule direct communication with co managers and
store managers and market mangers. Dealing with store situations like customer or associate accidents incidents relating
media and other emergencyprocedures. Also performing store inventory for fresh areas and general merchandise area.
Planning for the big holidayseasons.
Support manager
January 2015 to April 2016
Wal-Mart - Addison,IL
Checked each and everyday sales compared it to last years and made development plans for the growth ofthe company.
Managed 10 employees every day. Recruited and hired 20 new staff each 2 months. Offered feedback to executive-level
Manage on the effectivenessof strategies, selling programs and initiatives.Establish knowledge,sharing
processes for no of associatesthroughout the organization.
Wireless sales
November 2014 to January 2015
Fry's Electronics - Downers Grove,IL
Focus more on the sales then merchandising, it was a commission-based job which helped me to increase my
sales potential.Worked with all wireless carriers AT&T,Verizon, Sprint,T-Mobile,boost, cricket,net10,tel-cell,
track-phone,metro pcs and manymore both contractand prepaid. Highlighted the difference between competitive brands
and managed brands through innovative merchandising campaigns.

2. Customer Service Supervisor
June 2013 to November 2014
Wal-Mart - Aurora,IL
Managed the customer flowthroughout the store,20-30 cashiersin an 8 hr shift. Giving updates to upper management
from time to time. Dealing with returns and other customer related issues.
Education
Associate of Arts : Business management,2016
College of Dupage - Glen Ellyn,IL, Unites States
Coursework in Marketing and Advertising,Advanced courseworkin BusinessAdministration