Sales and Account Management Resume.

1. KIM A. MORRIS
73 E. Prospect Ct Hartford WI, 53027
(414) 313-5765 (Cell)
kmorris5@charter.net
SUMMARY
Professionalwithexperience in AccountManagement,Salesand Customer Service.
SKILLS
Account Management/Sales
 Workedwithcurrentand future clientshelpingtoevaluate theiroffice needsanddeterminingwhich
technologieswouldbe the bestfitfortheiroffice environment
 Monitored ordersanddeliveriestoensure accurate completion
 Maintainedagoal of openingatleasttwonew accounts or more a month to maintaindouble digit
growthand to continuallygrowexistingterritory
 MaintainedahealthyDSOof 20 daysor less,bymakingsure all collectionswere inorderfrommonth
to month
 Regularlyattendedtrainingsessionstobecome knowledgeable aboutnew andexistingproductsand
services. Appliedthisknowledge,topromote productsbyofferingmoneymakingideastothe
customer,whichresultedintoincreasedsalesforthe customer
 Embraceda highmaintenance,negative growthroute thatconsistedof bothcorporate and
independentaccounts,grewthatroute andfor fouryearskeptthe route in positive salesgrowth
 Ensuredthat customeraccountswere currentand that paymenttermswere appropriate
 Oversaw the creditstatus of accounts assigned andto maintainthe lowestDSOaspossible
 Assisted the salesstaff incollectionof the accountsandprovidingthemwiththe necessary
informationtoclearupdiscrepanciesonthe accounts
CustomerService
 Developed,nurtured,andmaintainedrelationships withcurrentandnew clientsbyfollowingthrough
on commitmentsandprovidingexceptional customerservice
 Skillfullyhelpedclientsmake the bestbuyingdecisionwhenitcame totheirneeds
 Addressed client’squestionsandconcernsquicklyandresolved them
 ContinuallydemonstratedcommitmenttocustomersbybeingtheircontactpointwithSysco,
correctingproblems,locatinginformation,bringinginspecialistsfortechnical assistance andlocating
sourcesfor special orders
 AccompaniedcustomersatFood ShowsandSeminars. Organizedcustomertoursandvendor
presentationssothatcustomerscouldlearnaboutnew productsandservices
EXPERIENCE
SPRINGLEAFFINANCIALSERVICES,WestBend,WI October2015-Present
Personal Loan Specialist
KESSLER’S DIAMOND CENTER,Germantown,WI February2014-May 2015
Retail SalesAssociate
OFFICECOPYINGEQUIPMENT, West Allis,WI April 2013-February2014
Outside B2B Sales
KESSLER’SDIAMOND CENTER,Germantown,WI July2008-April 2013
Retail SalesAssociate

2. Kim Morris 414-313-5765 Page 2
EXPERIENCE CONTINUED
DIERKS WAUKESHA FOODS, Waukesha,WI March 2006-July 2008
Territorial SalesRepresentative
GREAT LAKES MARKETING INC.,NewBerlin,WI August2005-March 2006
Broker Sales Representative
SYSCOFOODS EASTERN WISCONSIN,Jackson,WI April 1999-August2005
Retail MarketingAssociate (October2000-August 2005)
CreditAssociate (April 1999-October2000)
VOLUNTEER EXPERIENCE
FamilyPromise of WashingtonCounty
 EventorganizationforCardBoard Box City
 Attendtothe needsof the homeless
Ruby's Pantry
 FoodPantry Volunteer
Group Workcamps
 Assisted youthinthe repairof homes forweeklongmissiontrips
 Volunteerstaff
EDUCATION
Associate Degree in HospitalityManagement
MadisonAreaTechnical College,Madison,WI