This report summarizes the Technology Department's goals and assessment for the 2012 fiscal year at the Art Institute of Pittsburgh. The department aimed to (1) ensure appropriate technology resources for students and faculty, (2) maintain efficient functioning of technology systems, and (3) achieve student and faculty satisfaction with technology services. Assessment methods included help desk logs, survey results, and equipment uptime tracking. The department made improvements such as expanding computer lab hours and renovating production labs based on assessment findings. Lessons from the year will inform further assessment and resource allocation going forward.