The main goal of this presentation is to delivering recommendations on Infosys’s IS strategy,
Considering the Design Thinking as a Strategy for Innovation within Infosys.
Wipro India - Presentation on Company ProfileAbbas Jafri
A presentation on Wipro India Private Ltd.
PPT focuses on various key point:
1.Introduction
2.History
3. Board of Directors
4. Locations
5. Products and Services
6. Group of Companies
7. CSR
8. Clients
9. Placements
PPT. by Syed Abbas Amir Jafri
Wipro India - Presentation on Company ProfileAbbas Jafri
A presentation on Wipro India Private Ltd.
PPT focuses on various key point:
1.Introduction
2.History
3. Board of Directors
4. Locations
5. Products and Services
6. Group of Companies
7. CSR
8. Clients
9. Placements
PPT. by Syed Abbas Amir Jafri
This ppt was made for End Term Project in MBA - 2nd year - 4th Trimester for Human Resource Planning subject. This ppt covers a lot things about Zomato.
Training and Development in WIPRo
Wipro have an in-house training department that handles continuous training of employees.
Those with less than one year of experience are taken through a well-structured induction/training program. This will cover all aspects of software development skills that are required.
To meet the ever-changing requirements in training, wipro have rolled out their e-learning initiatives, which is available to all employees. Their "Virtual Campus" runs with the objective of building a vast learning community on the Net. The facility of "Training on demand" enables the individual to be in complete charge of his own learning experience.
This ppt was made for End Term Project in MBA - 2nd year - 4th Trimester for Human Resource Planning subject. This ppt covers a lot things about Zomato.
Training and Development in WIPRo
Wipro have an in-house training department that handles continuous training of employees.
Those with less than one year of experience are taken through a well-structured induction/training program. This will cover all aspects of software development skills that are required.
To meet the ever-changing requirements in training, wipro have rolled out their e-learning initiatives, which is available to all employees. Their "Virtual Campus" runs with the objective of building a vast learning community on the Net. The facility of "Training on demand" enables the individual to be in complete charge of his own learning experience.
Turning Crowd Innovation Into Real Products and RevenueMindjet
When any organization ramps up a new or refined business approach, it must align with their goals as a company and provide benefits that outweigh any associated costs. And, due to their typical ambiguity, corporate innovation programs often present many challenges that can be difficult to face without expert guidance.
In this presentation, Mindjet’s John Welder discusses how you can support your crowd innovation management programs through design thinking, agile methodologies, and lean start-up processes, in order to accelerate real business outcomes and revenue.
Challenges and solution to innovation management. Framework for a) understanding the state of your innovation efforts, b) determine where to focus to improve - to find the "choke point", and c) examples of new tools to enable best practices to align work to what customers value, fast
Modern Services Marketing Session at TSIA/TSW 2017 San DiegoFred Isbell
Digital transformation and innovations including cloud, social media, and Big Data/analytics have redefined services marketing -- no one debates that. The modern services marketer must both combine art and science to meet changing needs of the services marketplace, including digital technologies, thought leadership and storytelling, and analytics for key insights. We addressed the skills of a successful modern services marketer, technology as a key enabler to transformation and innovation, and address key best practices in this session given at the TSIA Technology Services World (TSW) 2017 event in San Diego CA.
Outcome Engineering 101: Five Guidelines to Delivering Products that Create I...Cognizant
It’s time to shift to an evolved, technology-empowered design mindset. As technology informs design, and good design arms technology to become most effective by engaging with users, the two now sit at the top of the product development pyramid to co-create success.
Keys to a Successful API Strategy - How to avoid predictable pitfalls and get...Stephen Fishman
Presentation from MuleSoft Connect 2018 on how to identify and address API strategy gaps for the enterprise in order to speed up API transformation adoption.
5 Must Haves for Launching a Successful Mobile ProductRobert Woo
Why do so many mobile app launches fail? How can you make sure your app succeeds from day one? Rocket Farm Studios and TechCXO hosted a joint event that taught Boston executives the right way to launch their mobile products.
Applying Innovation in Software DevelopmentAmish Gandhi
Sometimes the only difference between the winners and the losers is that the winners figure out how to innovate. Innovation is a broad term and this presentation outlines what it means for enterprises and companies involved in developing software. This presentation highlights how innovation can be applied at various stages of software product development and in different ways by applying special techniques, tools and frameworks.
Note: This was also a QCon Shanghai Keynote Talk. Full talk up at http://www.infoq.com/cn/presentations/business-innovation
Perpetual website: http://www.perpetualny.com
This report describes in detail the work done by me during my Summer Internship when I was doing my two year MBA at XIMB. The project was in the Digital Marketing domain, and broadly my work revolved around these topics-
1) SEO
2) Content Marketing
3) Creative Writing
4) Digital Tools
5) Digital Strategy
Summer Project Title: Implementing SEO and Content Marketing Strategies for Brand Awareness and Lead Generation
Every part of a business needs technology to deliver new products and services, to make use of data, or to provide better experiences for customers, partners, and employees. In order to deliver this, IT can no longer function as the sole technology to the business; it must transform into an adaptive, responsive and nimble organization that can keep up with the pace of the digital era.
This presentation will show you how to create that transformation, suggest roles and functions for the modern IT organization, and provide a real-world case study of one major company that made the shift.
Outcome Engineering 101: Five Guidelines to Delivering Products that Create I...Cognizant
It’s time to shift to an evolved, technology-empowered design mindset. As technology informs design, and good design arms technology to become most effective by engaging with users, the two now sit at the top of the product development pyramid to co-create success.
People are biased to look for simple and immediate solutions that reduce uncertainty, especially during times of crises.
No surprise then that digital transformation efforts driven by business survival look different from those that are carefully planned and prepared. Instead of a North Star that hovers in the distance above all digital initiatives, the overarching question becomes:
How can we leverage digital technologies to ensure business continuity now?
Embarking on a software development journey for startups can be a thrilling yet daunting experience. It's a path filled with twists and turns, and challenges that can make or break your success. But fear not, for there are solutions and proven strategies that can help you achieve your goal of successful product development. Join us on this exciting adventure as we explore the secrets to unlocking your startup's full potentia
How to use marginal gains to drive improvements in Pre-ConstructionPhilip Collard
First coined by Sir David Brailsford of the world-class Sky Cycling Team, marginal gains is about driving efficiency in all the component parts of a process. I argue that by using this concept in Pre-Construction, we can drive significant increases in both turnover and efficiency, particularly when implementing best practice digital workflows, such as myConsole.
The drive towards digital transformation begins with the customer and extends far into the company, impacting every area of the organization from vision and strategy to architecture, technology, operations, and culture. While not insurmountable, these changes can be challenging.
Guest speaker Nigel Fenwick, an analyst with Forrester, and Michael Porter, Perficient’s principal strategic advisor, discussed the top 5 barriers to a successful digital transformation, and how some real-world companies have overcome them.
We covered five barriers to digital mastery and how to:
-Overcome functional silos and resource scarcity
-Deal with segregated customer data
-Address technical budgets that are in a downward spiral
-Move from a product-centered to a customer-centered approach to business
-Break down the IT and business barrier
Similar to Infosys’s Information System Strategy (20)
Proactive steps to ensure the success of the next ERP project.
The main goal of this presentation is to provide learned lessons and project recommendations
by assessing the failure of Avon order managementsystem project from an IT projectmanagement perspective
Organizations can establish a consistent method for determining if projects are having an adverse impact on the IT portfolio, are failing and need to be shut down.
Specific criteria and data to be collected and analyzed may include the following:
It is of no secret that the technological constant developments have affected many aspects of human lives within the last decades.
Managing people in a co-located team differ than a distributed team; the traditional co-located teams require depth understanding for the dynamics of human and social grouping, while dealing with virtual teams has created additional difficulties for management.
In the distributed teams, the spirit of collaboration is harder to be achieved, and the interaction between team members becomes less visible, which definitely would affect achieving the organization objective and the managerial process effectiveness.
Virtual collaboration enables distributed expertise to focus on shared problems with a necessary interfacing through technology.
Quality of interaction is critical for establishing the framework for successful collaboration on any team, virtual or not; however, the usual hurdles of any group of people coming together to tackle difficult problems is exacerbated in virtual groups by having to rely on technology.
For this reason, virtual collaboration should be planned for and supported by the development of specific interaction skills and the technological proficiency that will help ensure project success.
There continues to be a need to understand how technology changes the nature of work and collaboration.
Because of Geographical distance, the biggest challenge that faced the project / program manager is managing a virtual team.
In the following papers, I will shine the light on some tools, techniques, and useful Idea to managing virtual projects.
The main goal of this presentation is to draw the roadmap of the methodology of implementing the Knowledge Management at the HCL’s prospective customersTaking advantage of longexperience and HCL developed KM tools .
While the main processes of knowledge management is a challenge in the organizations, it must be some technical tools to help organization to enhance their service and create competitive advantage.
In the following papers, I will explore some tools and social Medias that influence the Knowledge Management in the organizations.
Effectiveness of knowledge management depends on how knowledge management process are aligned with an organizations infrastructure and processes that supports the achievement of organizations goals. To understand and represent relationships a simple list of elements and process is scanty, we need a holistic framework where all are integrated into a dynamic framework. The proposed framework is particularly focused on dividing the identified organizational building blocks into their constituent elements along both time and content dimensions to define characteristics of these elements, and it also define the relationships between the organizations to form a social ecology in which people effectively create share and use knowledge in business management. In this way, the developed framework can assist management to understand the true nature of the relationship that exist between an organization and knowledge management process, and exploit them for an organizations success.
The Alexandria Hospital is a small public hospital found in the Midwestern part of Singapore. The hospital that was established as a British Military Hospital in 1938 and after serving for thirty-three years was handed to the Singapore government by the British administration and renamed to Alexandria Hospital.
The hospital has undertaken many initiatives to upgrade its major facilities to serve the patients better. It began rethink how to enhance patient services via the exploitation of technology.
The decision was to implement the Clinical Digital Dashboard (CDD) and the Clinical Connection Suite (CCS).
Although they were pressured from the Health Minister challenge to form a health care center that provides continuous focus on patients, But the main objectives of implementing these system were to include all patient's issues in one database to improve the hospital operation and delivering a seamless, safe, and patient centric health care...
GFS Crane from GreenField Software provides a complete range of DCIM capabilities: data center modeling, facilities and IT infrastructure monitoring, provisioning, capacity planning, asset management, energy efficiency and sustainability reporting.
GFS Crane is an ERP for Data Centers, allocating and optimizing key resources – power, space, cooling and networks.
The software from India-based GreenField Software helps data centers control capital costs, reduce operating expenses, and mitigate the risks of data center failures.
Green IT should be a big part of any enterprise sustainability strategy with a strong focus on reducing energy usage.
Business leaders look for ways to reduce costs by minimizing energy usage, carbon emissions and waste. Technology can play a big part in providing the solutions.
IT Projects are typically complex undertakings where requirements, and their gathering from often multiple stakeholders, can often be difficult. The practice of Quality Management during the course of IT Projects should, in theory, lead to better governance and overall outcomes. This paper explores four individual IT Projects and details the methods of qualification gathering, stakeholder engagement and overall Quality Management employed. Following this is a review of the common themes found in each project and a discussion on their application from a Quality Management perspective.
The content:
The Challenge Today IN Oil & Gas Industry.
Supply Chain link in the oil and gas industry
Oil & Gas business process issues.
Factors that erodes customer and shareholder value
The suggested solutions
Conclusion
References
A prototype of adopting the Internet Of Things (IoT) in Dairy Farms.
This prototype was prepared to practicing in PROTOTYPE CHALLENGE of course " TOUCH IOT WITH SAP LEONARDO"
The Idea and prototype prepared by:
Monzer Osama
IoT@MonzerOsama.com
05/07/2017
The overview about some challenges in construction industry.
How to Improve project outcomes using Microsoft Project Online
How to enable team involvement and Boost collaboration.
How to make smarter decisions using the Business intelligent tools.
The main goal of this presentation is to study three large information systems projects that failed over the last five years and identify the reasons of failure and derive the challenges and recommendations for IS strategists.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
3.0 Project 2_ Developing My Brand Identity Kit.pptx
Infosys’s Information System Strategy
1. Infosys’s IS strategy
By: Monzer Osama AL Shaikh Warak
Under supervision of: Dr.Mamta Bhandar
20/09/2014
2. The Content …
1. The Goal
2. Design Thinking Definition
3. Design Thinking & Innovation @ Apple
4. Infosys Situation
5. Recommendations
6. Conclusion
7. References
3. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
The Goal
The main goal of this presentation is to
delivering recommendations on
Infosys’s IS strategy,
Considering the Design Thinking
as a Strategy for Innovation within Infosys.
4. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Design Thinking Definition:
Innovation powered through understanding and the direct observation of what
people need and desire, like or dislike
It is a form of solution-based thinking that starts
what is meant to be achieved instead of starting
with a certain problem
Then, by focusing on the present and the future,
the parameters of the problem and the resolutions
are explored, simultaneously
When design principles are applied to strategy and innovation the success rate for
innovation dramatically improves.
5. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Design Thinking = Strategic Thinking
The Efficiency Movement:
Outsourcing, Total Quality
Management(TQM), Six Sigma,
Lean Manufacturing, Maximizing
Return on Assets, Corporate
Redesign, Market Segmentation,
Licensing, Line Extensions &
Diversification, etc.
Design is the one business
discipline whose primary
concern is innovation.
When design thinking becomes a
core competency, companies
become more nimble in the face
of rapidly changing markets and
new competition.
6. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Design Thinking & Innovation @ Apple
Apple’s success was not just the result of clever strategic moves or an innate sense of market
timing.
It came from a deep commitment to understanding how people used
computing devices and a desire to develop “insanely great products.”
The Goal
• To design a
computer that
fostered individual
work
• Customers would
have to fall in love
with computers
Simplicity in Design and Use
• Figuring out the needs of people first
• Sensibility: Taking care of every small
detail
• Simplicity is the ultimate
sophistication!
• Apple’s design sense was found to be
one-of-its-kind (iPodmini)
Beyond Fashion
• Going beyond superficial trends and
getting to the essence of customer
experience
• Inside-out design seemed ‘cool’ to
millions
• No compromise between simplicity of
use and functionality
• Problems were treated as moving targets
The iPod famously arose from the all-pervasive love of
music within the firm.
7. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Apple: Product Development Strategy and Execution (1 of 2)
Troubled Times at Apple (1980s and early 1990s)
• Apple faced massive competition fromIBM clones
• Debate revolving whether to compete in the ‘cloning
space’
• Business market dominated by ‘Wintel’
• Many ideas failed to take off!
• Rapid proliferation of models confused customers
and increased complexities
Marketing
Requirement
Engineering
Document
User-
Experience
Document
This traditional approach was a consultative
process and it lacked cohesion – It DID NOT
work for Apple!
Excellence in
Execution
Platform Strategy
Iterative Customer
Involvement
Beautiful Products
The Right Way Forward for Apple
8. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Apple: Product Development Strategy and Execution (2 of 2)
Excellence in Execution
• Jobs took immediate action upon his return
• Quest for ‘insanely great products’ restarted
• Core Approach: Working intimately with
manufacturers and being accustomed to
customers
• Ensuring there was never a blip in sales
Iterative Customer Involvement
• Insistent on integrating customer experience
into design and development
• Participatory Design and usability tests
• Belief in the interface to be appropriate for the
users to create something
• More user testing implies smoother execution
Platform Strategy
• Clear Platform Strategy: Design the initial product as a
platform, so that future enhancements/derivatives are
not developed fromscratch
• Derivate products can be ramped up much quicker as the
platform allows the use of existing design elements
• Increases efficiency and re-usability
• Products require less repair and maintenance
Beautiful Products
• Importance of design as a motivation for
continued innovation
• Illustrated by the iPod being intensely connected
to the ‘pristine white’ colour
• Paying close attention to new materials and
manufacturing processes
• Attempt to get ‘bolder’ and not ‘play it safe’
9. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Infosys Situation
Infosys’s core business is providing proprietary or third-party IT business software, mostly to
western multinationals, and maintaining it on service contracts. It offers revenues and margins
that are stable but often unexciting.
In the past few years, Infosys has taken a lot of flack, blamed for
distracting the company from its core business at a time of
rising costs and disappointing profits.
The strategy suffered too from poor timing, launched just as
many Infosys customers were trying to cut costs. It seems that
Infosys adopted a business Thinking Strategy; the new concept of Vishal Sikka difference as the
following below table
10. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Infosys Situation
Design Vs Business Thinking
Business Thinking Design Thinking
Decisions and plans are made based on
logic and historical precedent.
A proven, repeatable process that produces
reliable results Real, meaningful, and
sometimes disruptive, innovation
There is a reliable and repeatable process. Informed leaps are based on real potential
Results are predictable Questions are actionable
Questions are abstract and not
Reliable process
actionable.
Possibilities are limited to the practiced,
and results will be incremental.
Predictable results
11. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Recommendations
As a final results of running the design thinking processes with all stakeholders , CEO should
try to :
Perform detailed survey to seek inputs of the employees, getting their thoughts on the ways
to make the company better, while also enabling them to be trained under the concept of
design-thinking.
Developing business & IS Strategy
Perform BUSINESS - IT Synchronization
Measuring the value of the current IS outcome.
Search in adopt a First Mover strategy.
Adopt a sustainable approach to Infosys business
12. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Recommendations
Adopt Critical Success Factors (CSF) Approach & systems audit grid technique
Adopt Quick-deployment strategy .
Perform BPR
Review Infosys Service Level Agreements.
Focusing on User Satisfaction
Configuration Infosys Styles
Adopt global co-ordinator strategy !
Restructuring Internal Activities and External
Relationships
The next slides describe some of those recommendation ….
13. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Recommendation: Developing business & IS Strategy
Global corporations need to design appropriate strategies to develop and compete in international markets.
Infosys must produce a new business and IS Strategy, Starting with value chain model analytical tools to
highlights specific activities in Infosys where competitive strategies can be applied and where information
systems are most likely to have a strategic impact within Info sys.
Studies found that 80% of the global 2000 enterprises fail to merge IT strategy with their business strategy.
The purpose of planning should be to check that IT investments meet one of the criteria below in order to become
part of Infosys IT strategy:
Improve the firm's cost position
Increase profit opportunities
Create new revenue streams
Enhance the customers' ease of doing business (Lofgren, 2002)
Without drawing strong links between business plans and IT, an initiative would receive little or no serious
consideration from the fiscal officers and budget planners within the organization.
To develop a comprehensive vision of the enterprise, the traditional strategic planning process must be enhanced
with a concomitant digital planning process
14. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Recommendation: BUSINESS-IT SYNCHRONIZATION
To “synchronize” business and IT strategies enterprises need to look for new approaches.
To develop a comprehensive vision of the enterprise, the traditional strategic planning process must be
enhanced with a concomitant digital planning process, outlining potential business scenarios, their
business processes, and technical requirements.
These strategies will have to be developed as a combined effort of
all the C-Level officers in static, yearly exercise of project planning
for delivery of IT services independent of business strategy.
CIO must involved in the process of business strategy formulation
and business managers have provided constantly changing narrow
IT requirements.
The key elements of business strategy while dovetailing into the IT strategy should include: statements
of vision, objectives or goals, statements binding the range of options for getting there, and the steps
to take (initiatives, projects or programs).
15. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Use Enterprise Evolution Model for business transformation
In practice, a methodology for developing a synchronized strategy can be employed using the Enterprise
Evolution Model framework.
This methodology has 3 phases:
Foresight, Insight, and Strategize.
Foresight baselines the industry, Insight baselines
the enterprise and the Strategize phase helps to
develop the synchronous business-IT strategy
for co-designing IT strategy as is detailed in the
Business Transformation Methodology.
The role of the business transformation
methodology is to help the stakeholders walk
through the various stages of the process that
defines the information needs, the stakeholder participation, deliverables and timelines
16. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Measuring the value of the current IS outcome.
By assessing Returns on Infosys IT Investment
ROI evaluation can be used to improve the discipline of IT investment, helping to assure that any
investment provides positive value to the firm. It calculated as: ROI = Net Benefits/Costs
Assessing IT Benefits
Examining the benefits that are derived from IT systems deployment,
including: Labor savings, Capital expense reduction, Productivity
benefits, and Business benefits
Assessing IT Costs
The case of software projects, hidden costs can be seven times budgeted costs! Peter Keen (1991)
Thus Infosys CIO must recognize and review all hidden costs associated with IT projects, Understand and
budget for compounding costs and Create a detailed cost chart for all apparent cost categories
associated with the IT projects.
17. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Search in adopt a First Mover strategy.
Infosys Must thinking about
adopt a new technology and gain
a First Mover strategic advantage
or wait to be a Second Mover.
Each strategy has advantages
and disadvantages described in
table
First mover Second Mover
Advantages
If successful, the firm earns above-average
returns until other competitors
are able to respond effectively.
Second movers can take advantage of
significant incremental advancements
based on the original innovation.
First movers can introduce the
technology and capture the market.
Market research to improve satisfying
customer needs
Develop customer loyalty Learn from the first mover’s successes
and shortcomings
Opportunity to set standards Gaining time for R&D to develop a
superior product
Don’t have to educate consumers
Disadvantages
High risk Low Risk
High development costs, because First
Movers bear the costs of initial
development, user training, and convincing
potential customers of the advantages of
their product.
Loss of opportunity to establish brand
loyalty
when the pace of technological evolution is
abrupt and the pace of market evolution is
abrupt, first mover strategic advantage
effects are disabled
If significant learning curve through
moving first, then giving up competitive
advantage
Risk of adopting a losing standard
18. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Adopt Critical Success Factors Approach & Systems audit grid
technique
Critical Success Factors (CSF) is a methodologies for assisting organizations in both their IS and
business planning. CSF method is most widely used in organizations that view their planning exercises
from a top-down perspective.
Advantages of the CSF Approach:
Alignment of IS strategy
Communication of strategic goals
No excessive amount of resources used
Use the Systems Audit Grid
Use this technique for making decisions regarding existing IT applications. The methodology relies on
creating two judgments of each existing system.
How useful is the system to business users?
What is the technical condition of the system?
Based on these two evaluations, each system is mapped onto
a grid as follows.
19. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Adopt Quick-deployment strategy
Infosys must thinking again with the fees of their services and try to minimize the cost. One possible way is
adopting a Quick-deployment strategy for Infosys’s customers instate of reengineering for cost saving &
customers satisfaction purpose.
Quick-Adoption strategy eliminates the reengineering phase and focuses on a speedy deployment of a
standard ES package! It supposed that it is not necessary to fully understand the diversity of existing
processes across an organization.
It is sufficient to understand the basic
functional requirements and then
configure the system to match
these essential requirements.
Figure illustrate the main difference
between Reengineering-Led and Quick
deployment strategy
20. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Recommendation: Perform BPR
Assess the current business process and perform the business process engineering at multiple levels,
that may produce either limited change in a process or its complete redesign.
The role of IT in the business reengineering exercise lies in its ability to enable the redesigned process.
IT and BPR can and does impact business by providing companies with opportunities to identify new
markets, develop more efficient ways of competing and change the overall way the business is run.
Unrelated core business activities Infosys must outsourced to gain below benefits:
More efficient coverage by leveraging locations in different time zones
Focusing on the core processes
Scalability, to ramp up or scale down operations
Access to newer technologies
Improved cost, service and speed benchmarks
Elimination of waste and non-value-added activities
Increased standardization and Increased accuracy
Reduced operating costs
Elimination of process bottlenecks
21. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Review Infosys Service Level Agreements.
Infosys should review their Service Level Agreements & Structure with their customers
and vendors and make sure it contain at least the following elements:
Defined, measurable events, tracked through automation, with notification to responsible
parties
Definition of products/services
Definition of responsibilities for products/services
Time commitments on service level events
Severity classification for requests
SLA compliance with established service levels
SLA compliance tied to performance measurement
22. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Focusing on User Satisfaction
Establishing a continuous system for measuring end-user satisfaction with IT performance. End users
may be internal to the organization or external customers.
User satisfaction surveys serve the following
objectives:
Assess user expectations
Identify new requirements
Assess the impact of specific improvement
programs
23. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Configuration Infosys Styles
While Infosys operating internationally it has to decide how to configure its value-adding activities and
their management.
There are three configuration styles:
Co-ordinate activities while dispersing
Concentrate an activity
such as research and development, in one location and serve the world
from there
Disperse, perform an activity in every country or even, in the extreme case, dispersing the entire value
chain to every country in which it has a presence
24. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
Conclusion
Design-thinking must be a standard operating procedure for designing products and solving Infosys's
client problems. that will take several years of training to institutionalize the approach.
However, It is important to examine the role of IT within the overall business planning system of
Infosys so that IT can obtain clear guidance as to how it must use its resources to support
organizational strategies.
It is imperative for an Infosys to create partnership between the business functions and the IT groups.
Adopting a formal methodology for IS planning in organization will make the planning outcomes are
shared among more organizational departments
The IT strategy plan should be dynamics and flexible for any future enhancement, it must be
contribute towards a competitive advantage.
It must suggest a path for future IT investments and directions, that would build based on the main
organization strategy plan and linked to business and Process Improvement.
The management support and commitment is very important in approving and executing the IT plan.
25. By: Monzer Osama AL shaikh warak | Me@MonzerOsama.Com
References
“The Road to Innovation - Design Thinking and Lean Development at SAP”, By: Tobias Hildenbrand, Jul 21, 2013
“Design Thinking Simplified”, By: Kristin Johnson, Feb 09, 2012
“Design Thinking and Innovation at Apple”, By: STEFAN THOMKE & BARBARA FEINBERG, Harvard College. MAY 2012
"Infosys’s EdgeVerve: setting the strategy straight?", By: Avantika Chilkoti, The Financial Times Ltd, Jul 23, 2014
http://blogs.ft.com/beyond-brics/2014/07/23/infosyss-edgeverve-setting-the-strategy-straight/
“The changing role of IT strategy. Enterprise Planning and Architecture strategies META Delta”, By: Bjorn Tuft, META Group Research, 19
December 2000
"Co-designing IT Strategy for Enterprise Growth and Agility", By: By Manjunatha Kukkuru, Infosys Research
Design Thinking as a Strategy for Innovation, Creativity at Work Blog, URL:http://www.creativityatwork.com/design-thinking-strategy-for-innovation/
Business Process Re-engineering Solutions, Data Mark, http://www.datamark.net/solutions/business-process-outsourcing-solutions/business-process-
re-engineering-solutions
Analyzing Different Strategies to Enterprise System Adoption: Reengineering-Led vs. Quick-Deployment", By:Sue Newell and others,IDEA
GROUP PUBLISHING,
Segment 2: Strategic Systems, Value Chain Analysis
References from Information System Strategy material( 702-1406-1 ) :
Segment 3: IT & Reengineering, Introduction
Segment 3: IT & Reengineering, IT and BPR
Segment 5: IT Evaluation, Evaluating IT, Assessing Returns on IT Investment
Segment 5: IT Evaluation, Assessing IT Benefits
Segment 5: IT Evaluation, Assessing IT Costs
Segment 5: IT Evaluation, Complementary Techniques, Service Level Agreements
Segment 5: IT Evaluation, Complementary Techniques, User Satisfaction
Segment 2: Strategic Systems, Value Chain Analysis
Segment 6: Global IT, Understanding Global IT Issues,
Segment 4: IT Planning, Planning Methodologies, A CSF Approach
to IS Planning
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