This document discusses training and development practices at Infosys. It outlines that the goal of training is to improve employee performance and ensure competence. Infosys evaluates training needs at the organizational, job, and individual level and provides both on-the-job and off-the-job training programs. It also conducts formal evaluations of training and measures the impact on reaction, knowledge, behavior, attitudes, and productivity.

1. Practices at Infosys
BY:
SWATI (54)
MEENAL (39)

2. 
“There is nothing training cannot do; Nothing is above
its reach; It can turn bad morals to good, it can destroy
bad principles and recreate good ones; it can lift men to
angel ship.”
-Mark Twain

“Tell me and I forget, teach me and I remember, involve
me and I learn.”
- Benjamin Franklin

3. 
In the field of human resource management,
Training and Development is the field concerned
with organizational activity aimed at bettering
the performance of individuals and groups in
organizational settings. It has been known by
several names, including employee
development, human resource development, and
learning and development.

4. Develop the competences of employees and
improve their performance
 Help people to grow within the organization so
that its future needs for human resource can be
met from within
 Reduce the learning time for employees starting
in new jobs on appointment, transfers or
promotion and ensure that they become fully
competent as quickly and economically.


5. Organizational objectives
 Assessment of Training needs
 Establishment of Training goals
 Devising training program
 Implementation of training program
 Evaluation of results


6.  On
the job
training
o
o
o
o
o
o
 Off
the job
training
Orientation Training
Job instruction training
Apprenticeship
Internships
Job rotations
Coaching
o
o
o
o
o
o
o
o
o
o
Vestibule Training
Demonstrations &
Example
Lectures
Audio-visuals
Programmed Instruction
(PI)
Computer-Assisted
Instruction (CAI)
Simulation
Conference
Case Studies
Role Plays

7. Formal evaluation: uses observation, interviews,
and surveys to monitor training while its going
on.
 Summative evaluation: measures results when
training is complete in five ways:
o Reaction
o Knowledge
o Behavior
o Attitudes
o Productivity


8.  Organizational
 Job
Needs Analysis
Needs Analysis
 Person
Needs Analysis

9.  Technical
training by Education & Research
department
 Quality
Process Training
 Personal
Effectiveness and
Managerial Programs
 ILI:
The Infosys Leadership System

10. 1)
2)
3)
4)
5)
6)
7)
8)
9)
360 degree feedback
Development assignments
Infosys Culture workshops
Development relationships
Leadership skills training
Feedback intensive programs
Systemic process learning
Action learning
Community empathy

11.  Competitive advantage to
the firm
 Removes performance deficiencies
 Reduces accidents, damage, errors and wastage
 Improves productivity and profits
 Improves satisfaction and morale
 Reduces absenteeism and turnover
 Helps in knowledge up gradation
 Helps meet future personnel needs
 Improves the image of the organization