This document discusses elicitation techniques for obtaining information during interviews. It defines elicitation as a method of extracting valuable information through dialogue in a conversational style to reduce concerns. Some key techniques discussed include flattery, complaining, provocative statements, word repetition, naiveté, disbelief, bracketing, and criticism. Planning and understanding human nature are emphasized. The overall message is that elicitation is both an art and a science that requires acting skills and imagination to plan how to subtly guide conversations to obtain needed information.