SlideShare a Scribd company logo
1 of 29
1
@ThousandEyes
Introduction to ThousandEyes
2
@ThousandEyes
Featured Speakers
Rob Tyrrell
Technical Solutions Architect
ThousandEyes
Haneen Bhola
Technical Solutions Specialist
ThousandEyes
3
Agenda
• ThousandEyes Introduction
• Demo
– Supporting a Remote Workforce
– Digital Experience Monitoring
– ThousandEyes Internet Insights
• Q&A
3
@ThousandEyes
Locations
Austin, USA
New York, USA
Seattle, USA
Toronto, CA
Tokyo, JP
Sydney, AU
Amsterdam, NL
Dublin, IE
London, UK
Munich, DE
HQ San Francisco
2010 Founded
We empower companies with Internet and
cloud intelligence enabling them to deliver
superior digital experiences.
Global 2000
Companies
160+ 6 of the 7
Top US Banks
20 of the 25
Top SaaS Companies
8 of the 10
Top Global Software
Companies
85+
Fortune 500
Companies
4
© 1992–2022 Cisco Systems, Inc. All rights reserved.
5
@ThousandEyes
See Experience from Every Vantage Point
Data
Center
Data
Center
SaaS
IaaS
CDN
DNS
DNS Provider
Security Provider
API
Customer
Cloud Endpoint
Enterprise
6
@ThousandEyes
To Cloud and Internet-Centric IT
Branch Offices
Datacenter
Internet Cloud
Enterprise SD-WAN
7
@ThousandEyes
• Inside-Out monitoring (on-
prem)
• Deployment Options
– OVA / Physical
Appliance
– Linux Package/NUC/rPI
– Docker
– Cisco ASR 1k / ISR 4k
• Commonly for internal
applications, SaaS and Site-
to-Site
Lightweight SaaS Deployment
• Last-mile monitoring
• Extends network and
service visibility in a way
that is agnostic to the
location of the user
• Deployment Options
– Operating Systems
• Windows 7 / 8/ 8.1 / 10
• Mac OS X 10.9 / 10.10 / 10.11
– Browsers
• Google Chrome 41+
• Internet Explorer 11+
Enterprise Agent Endpoint Agent
• Outside-In monitoring
• 400+ Locations
– Tier 2 and 3 service
providers, broadband, cloud
– www.thousandeyes.com/map
• Commonly for
customer/public facing
applications
Cloud Agent
8
@ThousandEyes
Use Cases
Modern WAN SD-WAN Network Devices Endpoints / LAN
Employee DX
Cloud Security
Customer DX BGP Routing
CDN providers ISP
VoIP
IaaS
Providers
SaaS
Providers
UCaaS/Collaboration
DDoS Security
Websites & Apps DNS Services
Dashboards, Reports
and Alerts
10
@ThousandEyes
Track Service Objectives with Dashboards
11
@ThousandEyes
Understand the Experience of Your Remote Workers
Real-time visibility into
employee experience using
SaaS and Internal Web
Applications
Measure the performance of
Collaboration Tools (WebEx,
Teams, Slack, etc.)
Insight into Wi-Fi,
LAN and local ISP
performance
Understand the
impact
of system
bottlenecks on
employee
experience
12
@ThousandEyes
Dashboards – Remote Workers
13
@ThousandEyes
Reports – Remote Workers
VPN Health
Browser Experience
(Summary)
Browser Experience
by User
Demo
Remote Workforce
Copyright ©2020 ThousandEyes, Inc. All Rights Reserved. 15
• Employee Productivity Blind Spots
– Is it an application problem?
– An issue with the VPN or network?
– A problem in the Service Provider
network?
– Bottleneck in the user’s
Wi-Fi or laptop?
The Shift To WFH
16
@ThousandEyes
Endpoint Agent Use Cases
1. Monitor employee experience from anywhere at any time
o Remote workers
o Call centers
o Traveling executives
2. “Last Mile” monitoring
o Insight into the user’s web site experience and ISP performance
o Network topology views - Wireless
3. Troubleshoot performance and connectivity issues
o Correlate end user issues with historical and near
real-time user data
Demo
Digital Experience
18
@ThousandEyes
Cloud Blindness is Costly
Detection
(MTTD)
Extremely Long Problem Isolation
(MTTI)
Resolution
(MTTR)
Service desk
costs spiking
App experience
unpredictable
Cloud outages
impact revenue
and brand
SD-WAN
projects hit
unexpected
ISP issues
Costly war-rooms
wasteful finger
pointing
How IT Needs to Transform
INTERNET
VISIBILITY
Non-existent Multi-layered, end-to-end, complete
PLANNING Blind roll out Proactive baselining
OPERATIONS Finger pointing Collaboration
PROBLEM
ISOLATION
Uncertain, ineffective Immediate, decisive
PROBLEM
RESOLUTION
Hours to days Minutes
Copyright ©2022 ThousandEyes, Inc. All Rights Reserved. 19
Demo
Internet Insights
21
@ThousandEyes
ThousandEyes Internet Insights™
Based on ThousandEyes
global collective
intelligence dataset
Business-class visibility
into macro internet
issues
Authoritative view of
Internet health
22
@ThousandEyes
Enterprises Face ‘Internet-sized’ Challenges
Optimize digital portfolio
Scale service assurance
Users anywhere
Outages ~50+ daily
MTTI hours
Services unreliable
Providers slow to respond
Vendor selection blind
Customer Case Studies
OUTAGE CASE STUDY
Copyright ©2022 ThousandEyes, Inc. All Rights Reserved. 24
Microsoft Outage Impacts Access to O365,
Sharepoint, and other Resources
Microsoft suffers a large, global outage
that causes a worldwide outage to
multiple MS SaaS resources.
Link to Data
Cisco Integrations
26
@ThousandEyes
IBN switching customers with DNA Advantage or Premier licenses get the
equivalent of 1 test @ 5min from an Enterprise Agent (i.e. 22 units / month).
IBN Embed Offer Overview
What switches are included?
• High end switches only: C9300,
C9300L, C9300AG and C9400
• Offer only applies if catalyst has a
DNA Advantage or Premier license
What licenses are included?
• DNA Advantage and Premier only (not
Essentials!)
• Offer available for brownfield (i.e.
existing DNA licenses pre-April 2021);
or at time of transaction (new/renewal)
via Greenfield
27
@ThousandEyes
Get
Started
Download
the Report
See a
Demo
• Every cloud deployment is unique. See this data for
yourself!
ThousandEyes.com/Signup
• Get a custom demo for the use cases that matter to
your business
ThousandEyes.com/Request-demo
• ThousandEyes.com/Cloud
Next Steps
Q&A
Introduction to ThousandEyes

More Related Content

Similar to Introduction to ThousandEyes

Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdfSaurabh Chauhan
 
Introduction To ThousandEyes
Introduction To ThousandEyesIntroduction To ThousandEyes
Introduction To ThousandEyesThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Getting Started With ThousandEyes Proof of Concepts: End User Digital Experience
Getting Started With ThousandEyes Proof of Concepts: End User Digital ExperienceGetting Started With ThousandEyes Proof of Concepts: End User Digital Experience
Getting Started With ThousandEyes Proof of Concepts: End User Digital ExperienceThousandEyes
 
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceOptimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceThousandEyes
 
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceEMEA Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceThousandEyes
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsThousandEyes
 
EMEA What is ThousandEyes? Webinar
EMEA What is ThousandEyes? WebinarEMEA What is ThousandEyes? Webinar
EMEA What is ThousandEyes? WebinarThousandEyes
 
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceOptimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceThousandEyes
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyesThousandEyes
 
Getting Demo & POV Ready
Getting Demo & POV ReadyGetting Demo & POV Ready
Getting Demo & POV ReadyThousandEyes
 
roomos_webinar_280923_v2.pptx
roomos_webinar_280923_v2.pptxroomos_webinar_280923_v2.pptx
roomos_webinar_280923_v2.pptxThousandEyes
 
Lessons from an AWS outage and how to detect root cause of cloud service disr...
Lessons from an AWS outage and how to detect root cause of cloud service disr...Lessons from an AWS outage and how to detect root cause of cloud service disr...
Lessons from an AWS outage and how to detect root cause of cloud service disr...ThousandEyes
 

Similar to Introduction to ThousandEyes (20)

Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf
0328apjcintrotothousandeyeswebinar-230328233735-4df10d7f.pdf
 
Introduction To ThousandEyes
Introduction To ThousandEyesIntroduction To ThousandEyes
Introduction To ThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of Concepts
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Getting Started With ThousandEyes Proof of Concepts: End User Digital Experience
Getting Started With ThousandEyes Proof of Concepts: End User Digital ExperienceGetting Started With ThousandEyes Proof of Concepts: End User Digital Experience
Getting Started With ThousandEyes Proof of Concepts: End User Digital Experience
 
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceOptimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
 
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceEMEA Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
EMEA Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of Concepts
 
EMEA What is ThousandEyes? Webinar
EMEA What is ThousandEyes? WebinarEMEA What is ThousandEyes? Webinar
EMEA What is ThousandEyes? Webinar
 
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid WorkforceOptimizing and Troubleshooting Digital Experience for a Hybrid Workforce
Optimizing and Troubleshooting Digital Experience for a Hybrid Workforce
 
Getting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of ConceptsGetting Started with ThousandEyes Proof of Concepts
Getting Started with ThousandEyes Proof of Concepts
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Introduction to ThousandEyes
Introduction to ThousandEyesIntroduction to ThousandEyes
Introduction to ThousandEyes
 
Getting Demo & POV Ready
Getting Demo & POV ReadyGetting Demo & POV Ready
Getting Demo & POV Ready
 
roomos_webinar_280923_v2.pptx
roomos_webinar_280923_v2.pptxroomos_webinar_280923_v2.pptx
roomos_webinar_280923_v2.pptx
 
Lessons from an AWS outage and how to detect root cause of cloud service disr...
Lessons from an AWS outage and how to detect root cause of cloud service disr...Lessons from an AWS outage and how to detect root cause of cloud service disr...
Lessons from an AWS outage and how to detect root cause of cloud service disr...
 

More from ThousandEyes

How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
How To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected WorkerHow To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected WorkerThousandEyes
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesAssure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesThousandEyes
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024ThousandEyes
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInThousandEyes
 
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...ThousandEyes
 
New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024ThousandEyes
 
The Top Outages of 2023: Analyses and Takeaways
The Top Outages of 2023: Analyses and TakeawaysThe Top Outages of 2023: Analyses and Takeaways
The Top Outages of 2023: Analyses and TakeawaysThousandEyes
 
Enhancing SaaS Performance: A Hands-on Workshop for Partners
Enhancing SaaS Performance: A Hands-on Workshop for PartnersEnhancing SaaS Performance: A Hands-on Workshop for Partners
Enhancing SaaS Performance: A Hands-on Workshop for PartnersThousandEyes
 
The Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThe Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThousandEyes
 
The Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThe Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThousandEyes
 
ThousandEyes Enterprise Digital Workshop - Spanish
ThousandEyes Enterprise Digital Workshop - SpanishThousandEyes Enterprise Digital Workshop - Spanish
ThousandEyes Enterprise Digital Workshop - SpanishThousandEyes
 
ThousandEyes Enterprise Digital Workshop - German
ThousandEyes Enterprise Digital Workshop - GermanThousandEyes Enterprise Digital Workshop - German
ThousandEyes Enterprise Digital Workshop - GermanThousandEyes
 
ThousandEyes Enterprise Digital Workshop
ThousandEyes Enterprise Digital WorkshopThousandEyes Enterprise Digital Workshop
ThousandEyes Enterprise Digital WorkshopThousandEyes
 
Introduction to ThousandEyes and Meraki MX for Partners
Introduction to ThousandEyes and Meraki MX for PartnersIntroduction to ThousandEyes and Meraki MX for Partners
Introduction to ThousandEyes and Meraki MX for PartnersThousandEyes
 
Level-up Your Cloud Visibility Into AWS With ThousandEyes
Level-up Your Cloud Visibility Into AWS With ThousandEyesLevel-up Your Cloud Visibility Into AWS With ThousandEyes
Level-up Your Cloud Visibility Into AWS With ThousandEyesThousandEyes
 

More from ThousandEyes (20)

How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
How To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected WorkerHow To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected Worker
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyesAssure Ecommerce and Retail Operations Uptime with ThousandEyes
Assure Ecommerce and Retail Operations Uptime with ThousandEyes
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024
 
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedInOutage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
Outage Analysis: March 5th/6th 2024 Meta, Comcast, and LinkedIn
 
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...
Assure Patient and Clinician Digital Experiences with ThousandEyes for Health...
 
New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024
 
The Top Outages of 2023: Analyses and Takeaways
The Top Outages of 2023: Analyses and TakeawaysThe Top Outages of 2023: Analyses and Takeaways
The Top Outages of 2023: Analyses and Takeaways
 
Enhancing SaaS Performance: A Hands-on Workshop for Partners
Enhancing SaaS Performance: A Hands-on Workshop for PartnersEnhancing SaaS Performance: A Hands-on Workshop for Partners
Enhancing SaaS Performance: A Hands-on Workshop for Partners
 
The Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThe Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and Takeaways
 
The Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and TakeawaysThe Top Outages of 2023: Analysis and Takeaways
The Top Outages of 2023: Analysis and Takeaways
 
ThousandEyes Enterprise Digital Workshop - Spanish
ThousandEyes Enterprise Digital Workshop - SpanishThousandEyes Enterprise Digital Workshop - Spanish
ThousandEyes Enterprise Digital Workshop - Spanish
 
ThousandEyes Enterprise Digital Workshop - German
ThousandEyes Enterprise Digital Workshop - GermanThousandEyes Enterprise Digital Workshop - German
ThousandEyes Enterprise Digital Workshop - German
 
ThousandEyes Enterprise Digital Workshop
ThousandEyes Enterprise Digital WorkshopThousandEyes Enterprise Digital Workshop
ThousandEyes Enterprise Digital Workshop
 
Introduction to ThousandEyes and Meraki MX for Partners
Introduction to ThousandEyes and Meraki MX for PartnersIntroduction to ThousandEyes and Meraki MX for Partners
Introduction to ThousandEyes and Meraki MX for Partners
 
Level-up Your Cloud Visibility Into AWS With ThousandEyes
Level-up Your Cloud Visibility Into AWS With ThousandEyesLevel-up Your Cloud Visibility Into AWS With ThousandEyes
Level-up Your Cloud Visibility Into AWS With ThousandEyes
 

Recently uploaded

Vector Search @ sw2con for slideshare.pptx
Vector Search @ sw2con for slideshare.pptxVector Search @ sw2con for slideshare.pptx
Vector Search @ sw2con for slideshare.pptxjbellis
 
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptx
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptxHarnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptx
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptxFIDO Alliance
 
WebRTC and SIP not just audio and video @ OpenSIPS 2024
WebRTC and SIP not just audio and video @ OpenSIPS 2024WebRTC and SIP not just audio and video @ OpenSIPS 2024
WebRTC and SIP not just audio and video @ OpenSIPS 2024Lorenzo Miniero
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontologyjohnbeverley2021
 
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptx
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptxCyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptx
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptxMasterG
 
Portal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russePortal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russe中 央社
 
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdfMuhammad Subhan
 
Generative AI Use Cases and Applications.pdf
Generative AI Use Cases and Applications.pdfGenerative AI Use Cases and Applications.pdf
Generative AI Use Cases and Applications.pdfalexjohnson7307
 
Design Guidelines for Passkeys 2024.pptx
Design Guidelines for Passkeys 2024.pptxDesign Guidelines for Passkeys 2024.pptx
Design Guidelines for Passkeys 2024.pptxFIDO Alliance
 
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)Paige Cruz
 
UiPath manufacturing technology benefits and AI overview
UiPath manufacturing technology benefits and AI overviewUiPath manufacturing technology benefits and AI overview
UiPath manufacturing technology benefits and AI overviewDianaGray10
 
JohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard37
 
Introduction to FIDO Authentication and Passkeys.pptx
Introduction to FIDO Authentication and Passkeys.pptxIntroduction to FIDO Authentication and Passkeys.pptx
Introduction to FIDO Authentication and Passkeys.pptxFIDO Alliance
 
Design and Development of a Provenance Capture Platform for Data Science
Design and Development of a Provenance Capture Platform for Data ScienceDesign and Development of a Provenance Capture Platform for Data Science
Design and Development of a Provenance Capture Platform for Data SciencePaolo Missier
 
Easier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties ReimaginedEasier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties Reimaginedpanagenda
 
الأمن السيبراني - ما لا يسع للمستخدم جهله
الأمن السيبراني - ما لا يسع للمستخدم جهلهالأمن السيبراني - ما لا يسع للمستخدم جهله
الأمن السيبراني - ما لا يسع للمستخدم جهلهMohamed Sweelam
 
2024 May Patch Tuesday
2024 May Patch Tuesday2024 May Patch Tuesday
2024 May Patch TuesdayIvanti
 
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdf
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdfFrisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdf
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdfAnubhavMangla3
 
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...marcuskenyatta275
 
Top 10 CodeIgniter Development Companies
Top 10 CodeIgniter Development CompaniesTop 10 CodeIgniter Development Companies
Top 10 CodeIgniter Development CompaniesTopCSSGallery
 

Recently uploaded (20)

Vector Search @ sw2con for slideshare.pptx
Vector Search @ sw2con for slideshare.pptxVector Search @ sw2con for slideshare.pptx
Vector Search @ sw2con for slideshare.pptx
 
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptx
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptxHarnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptx
Harnessing Passkeys in the Battle Against AI-Powered Cyber Threats.pptx
 
WebRTC and SIP not just audio and video @ OpenSIPS 2024
WebRTC and SIP not just audio and video @ OpenSIPS 2024WebRTC and SIP not just audio and video @ OpenSIPS 2024
WebRTC and SIP not just audio and video @ OpenSIPS 2024
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptx
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptxCyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptx
Cyber Insurance - RalphGilot - Embry-Riddle Aeronautical University.pptx
 
Portal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russePortal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russe
 
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf
“Iamnobody89757” Understanding the Mysterious of Digital Identity.pdf
 
Generative AI Use Cases and Applications.pdf
Generative AI Use Cases and Applications.pdfGenerative AI Use Cases and Applications.pdf
Generative AI Use Cases and Applications.pdf
 
Design Guidelines for Passkeys 2024.pptx
Design Guidelines for Passkeys 2024.pptxDesign Guidelines for Passkeys 2024.pptx
Design Guidelines for Passkeys 2024.pptx
 
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)
Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)
 
UiPath manufacturing technology benefits and AI overview
UiPath manufacturing technology benefits and AI overviewUiPath manufacturing technology benefits and AI overview
UiPath manufacturing technology benefits and AI overview
 
JohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptx
 
Introduction to FIDO Authentication and Passkeys.pptx
Introduction to FIDO Authentication and Passkeys.pptxIntroduction to FIDO Authentication and Passkeys.pptx
Introduction to FIDO Authentication and Passkeys.pptx
 
Design and Development of a Provenance Capture Platform for Data Science
Design and Development of a Provenance Capture Platform for Data ScienceDesign and Development of a Provenance Capture Platform for Data Science
Design and Development of a Provenance Capture Platform for Data Science
 
Easier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties ReimaginedEasier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties Reimagined
 
الأمن السيبراني - ما لا يسع للمستخدم جهله
الأمن السيبراني - ما لا يسع للمستخدم جهلهالأمن السيبراني - ما لا يسع للمستخدم جهله
الأمن السيبراني - ما لا يسع للمستخدم جهله
 
2024 May Patch Tuesday
2024 May Patch Tuesday2024 May Patch Tuesday
2024 May Patch Tuesday
 
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdf
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdfFrisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdf
Frisco Automating Purchase Orders with MuleSoft IDP- May 10th, 2024.pptx.pdf
 
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
 
Top 10 CodeIgniter Development Companies
Top 10 CodeIgniter Development CompaniesTop 10 CodeIgniter Development Companies
Top 10 CodeIgniter Development Companies
 

Introduction to ThousandEyes

  • 2. 2 @ThousandEyes Featured Speakers Rob Tyrrell Technical Solutions Architect ThousandEyes Haneen Bhola Technical Solutions Specialist ThousandEyes
  • 3. 3 Agenda • ThousandEyes Introduction • Demo – Supporting a Remote Workforce – Digital Experience Monitoring – ThousandEyes Internet Insights • Q&A 3 @ThousandEyes
  • 4. Locations Austin, USA New York, USA Seattle, USA Toronto, CA Tokyo, JP Sydney, AU Amsterdam, NL Dublin, IE London, UK Munich, DE HQ San Francisco 2010 Founded We empower companies with Internet and cloud intelligence enabling them to deliver superior digital experiences. Global 2000 Companies 160+ 6 of the 7 Top US Banks 20 of the 25 Top SaaS Companies 8 of the 10 Top Global Software Companies 85+ Fortune 500 Companies 4 © 1992–2022 Cisco Systems, Inc. All rights reserved.
  • 5. 5 @ThousandEyes See Experience from Every Vantage Point Data Center Data Center SaaS IaaS CDN DNS DNS Provider Security Provider API Customer Cloud Endpoint Enterprise
  • 6. 6 @ThousandEyes To Cloud and Internet-Centric IT Branch Offices Datacenter Internet Cloud Enterprise SD-WAN
  • 7. 7 @ThousandEyes • Inside-Out monitoring (on- prem) • Deployment Options – OVA / Physical Appliance – Linux Package/NUC/rPI – Docker – Cisco ASR 1k / ISR 4k • Commonly for internal applications, SaaS and Site- to-Site Lightweight SaaS Deployment • Last-mile monitoring • Extends network and service visibility in a way that is agnostic to the location of the user • Deployment Options – Operating Systems • Windows 7 / 8/ 8.1 / 10 • Mac OS X 10.9 / 10.10 / 10.11 – Browsers • Google Chrome 41+ • Internet Explorer 11+ Enterprise Agent Endpoint Agent • Outside-In monitoring • 400+ Locations – Tier 2 and 3 service providers, broadband, cloud – www.thousandeyes.com/map • Commonly for customer/public facing applications Cloud Agent
  • 8. 8 @ThousandEyes Use Cases Modern WAN SD-WAN Network Devices Endpoints / LAN Employee DX Cloud Security Customer DX BGP Routing CDN providers ISP VoIP IaaS Providers SaaS Providers UCaaS/Collaboration DDoS Security Websites & Apps DNS Services
  • 11. 11 @ThousandEyes Understand the Experience of Your Remote Workers Real-time visibility into employee experience using SaaS and Internal Web Applications Measure the performance of Collaboration Tools (WebEx, Teams, Slack, etc.) Insight into Wi-Fi, LAN and local ISP performance Understand the impact of system bottlenecks on employee experience
  • 13. 13 @ThousandEyes Reports – Remote Workers VPN Health Browser Experience (Summary) Browser Experience by User
  • 15. Copyright ©2020 ThousandEyes, Inc. All Rights Reserved. 15 • Employee Productivity Blind Spots – Is it an application problem? – An issue with the VPN or network? – A problem in the Service Provider network? – Bottleneck in the user’s Wi-Fi or laptop? The Shift To WFH
  • 16. 16 @ThousandEyes Endpoint Agent Use Cases 1. Monitor employee experience from anywhere at any time o Remote workers o Call centers o Traveling executives 2. “Last Mile” monitoring o Insight into the user’s web site experience and ISP performance o Network topology views - Wireless 3. Troubleshoot performance and connectivity issues o Correlate end user issues with historical and near real-time user data
  • 18. 18 @ThousandEyes Cloud Blindness is Costly Detection (MTTD) Extremely Long Problem Isolation (MTTI) Resolution (MTTR) Service desk costs spiking App experience unpredictable Cloud outages impact revenue and brand SD-WAN projects hit unexpected ISP issues Costly war-rooms wasteful finger pointing
  • 19. How IT Needs to Transform INTERNET VISIBILITY Non-existent Multi-layered, end-to-end, complete PLANNING Blind roll out Proactive baselining OPERATIONS Finger pointing Collaboration PROBLEM ISOLATION Uncertain, ineffective Immediate, decisive PROBLEM RESOLUTION Hours to days Minutes Copyright ©2022 ThousandEyes, Inc. All Rights Reserved. 19
  • 21. 21 @ThousandEyes ThousandEyes Internet Insights™ Based on ThousandEyes global collective intelligence dataset Business-class visibility into macro internet issues Authoritative view of Internet health
  • 22. 22 @ThousandEyes Enterprises Face ‘Internet-sized’ Challenges Optimize digital portfolio Scale service assurance Users anywhere Outages ~50+ daily MTTI hours Services unreliable Providers slow to respond Vendor selection blind
  • 24. OUTAGE CASE STUDY Copyright ©2022 ThousandEyes, Inc. All Rights Reserved. 24 Microsoft Outage Impacts Access to O365, Sharepoint, and other Resources Microsoft suffers a large, global outage that causes a worldwide outage to multiple MS SaaS resources. Link to Data
  • 26. 26 @ThousandEyes IBN switching customers with DNA Advantage or Premier licenses get the equivalent of 1 test @ 5min from an Enterprise Agent (i.e. 22 units / month). IBN Embed Offer Overview What switches are included? • High end switches only: C9300, C9300L, C9300AG and C9400 • Offer only applies if catalyst has a DNA Advantage or Premier license What licenses are included? • DNA Advantage and Premier only (not Essentials!) • Offer available for brownfield (i.e. existing DNA licenses pre-April 2021); or at time of transaction (new/renewal) via Greenfield
  • 27. 27 @ThousandEyes Get Started Download the Report See a Demo • Every cloud deployment is unique. See this data for yourself! ThousandEyes.com/Signup • Get a custom demo for the use cases that matter to your business ThousandEyes.com/Request-demo • ThousandEyes.com/Cloud Next Steps
  • 28. Q&A