These are my slides for my 2011 2 hour social media basics for real estate presentation. For details on this presentation please contact me at peter brewer.com
Unveiling the Veil: The Top Challenges with Estate Agents?
Introduction to Social Media 101 for real estate
1. The Value of Social
Media to Real Estate
101 Peter Brewer
2. Agent 1.0 vs Agent 2.0 ?
• Five compelling stats on consumer behavioral trends
• Five compelling reasons why you should use social media
• Five most common mistakes in social media
• Five things you can do today or tomorrow to get started
• Maybe some iPhone Apps you might like or might be even be using
• As many questions as you like or time permits
4. Social Media Does Not
Replace What You
Currently Do.
It Should Be Used To
Complement Your Current
Suite of Tools..
Print - Online - Quality Marketing
Belly to Belly is Still Best
13. SIX CONSUMER BEHAVIORAL TRENDS
1. Conversations are moving online (in all age brackets) - email is becoming “old
school”. Some Uni’s have stopped issuing email.
2. People are going mobile. The demise of the Desktop PC is nearing.
3. Microwave oven society. People demand information NOW. Where’s your Desktop
4. Free information available to consumers. We are no longer the gatekeepers.
5. What is our future relevance? Service? Negotiation?
6. Social sites are growing at a massive rate. More reliable and trusted source of info.
Peer info vs traditional media. 86% TRUST word of mouth over glossy.
7.
Social Proof has significant credibility! The rise of ‘Rate My ?’ Sites should not be
ignored!
8. New business models being built around ‘good old fashioned new world real
estate’… We need to adapt or…..
14. FIVE COMPELLING REASONS WHY
YOU SHOULD USE SOCIAL MEDIA
1. Fish where the fish are…. (800 Million + using Facebook)
Facebook Targeted Ads
15. WHO’S THERE NOW?
You? – Your Community?
Your Competitors?
There’ll only be 1 facebook.com/mysuburb
There’ll only be 1 peterbrewer.com
* You must own ‘You’
16. FIVE COMPELLING REASONS WHY
YOU SHOULD USE SOCIAL MEDIA
2. Grow your business database to convert to clients.
There has to be a method to this madness.
to
“A w ell managed up
ll be
dat e database wi
the c urrency of the
ne u ”
w millenniesmPractice Jan
–B t n
Robert Beva
2000
17. 3. START A CONVERSATION AND BUILD AN
ONLINE RELATIONSHIP WITH YOUR LOCAL
COMMUNITY.
“People don’t care how much you know ‘til they know how much you care...”
21. 5. Your clients and community
expect you to be ‘tech savvy’.
Are you meeting their expectations?
irtual
expec t to see a V
7% of Ho me Buyers gents do th
e m.
7 % of A
Tour. L ess than 1
22. cial Networking
So Estate Websites 101
Real
Tell me Show
Help me me how
what my the
find a house is
House. worth. market is
doing.
PROVE TO ME THAT
I CAN TRUST YOU
23. Five most common
mistakes in social media
1. Don’t just post listings to your page or profile.
It’s the Number 1 Don’t!
Make it about your community
Make it social
85/15
24. Five most common
mistakes in social media
2.
Broadcas+ng
–
not
engaging
with
your
clients.
It’s
a
2
way
discussion.
25. Five most common
mistakes in social media
3. Inappropriate
content used on
Profiles, Pages and
Tweets.
26. Five most common
mistakes in social media
4. Confusion between Facebook Profiles and Pages
Google can’t see. Google CAN see.
Facebook Terms of Service Breach if Greater flexibility and potential for
used for business. business-centred settings.
27. Five most common
mistakes in social media
1. Three posts per week
2. Daily Facebook interaction
3. Using channels that work
4. Grow your follower activities
5. Promote your online presence
nt!
5. Not being consiste
d.
You must be committe u do
Budget time daily…just like yo
with anything!
28. Facebook Pages/Profiles/Ads/Communities
Blogs Yours/other local blogs/Industry blogs/SEO
YouTube Your own channel/video tour every listing/community/SEO
Twitter Local search/personal interests/leads/profile/SEO
Linkedin Professional and business networks/SEO
Google+ Maybe?..
Google Profile/Places YES!
Hootsuite for ‘monitoring’ is cool:
http://hootsuite.com/dashboard#/
29. Ever felt your ears burning?. Welcome to ‘World of Mouth’
Tripadvisor.com
Ratemyteacher.com
Ratethatagent.com.au
Productreview.com.au
Womf.com
Google.com
http://www.Google.com/alerts
30.
31.
32. Five 6 things you can do today or
tomorrow to get started
1. Review what we’ve covered today
2. Create (or amend) your digital footprint
3. Commit to blogging in whatever shape suits
you (words-pics-video) (or outsource it!)
4. Share the responsibility around your team
5. Make your efforts about being a ‘Helper Agent’. Don’t hard
sell!
6. Start listening to what your online reputation is.
33. Do it yourself ?
vs
Delegate it
(the content piece)
Remember: You can’t delegate
your own personality
Authenticity is everything!
.