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The Value of Social
Media to Real Estate
101              Peter Brewer
Agent 1.0 vs Agent 2.0 ?
• Five compelling stats on consumer behavioral trends

• Five compelling reasons why you should use social media

• Five most common mistakes in social media

• Five things you can do today or tomorrow to get started

• Maybe some iPhone Apps you might like or might be even be using

• As many questions as you like or time permits
Do I have a delete key on my forehead?
Social Media Does Not
Replace What You
Currently Do.
It Should Be Used To
Complement Your Current
Suite of Tools..
  Print - Online - Quality Marketing
             Belly to Belly is Still Best
“ Its Word of
  Mouth on
  Steroids!”       
            @nik_nik
SIX CONSUMER BEHAVIORAL TRENDS
1.  Conversations are moving online (in all age brackets) - email is becoming “old
    school”. Some Uni’s have stopped issuing email.

2.  People are going mobile. The demise of the Desktop PC is nearing.
3.  Microwave oven society. People demand information NOW. Where’s your Desktop

4.  Free information available to consumers. We are no longer the gatekeepers.
5.  What is our future relevance? Service? Negotiation?

6.  Social sites are growing at a massive rate. More reliable and trusted source of info.
    Peer info vs traditional media. 86% TRUST word of mouth over glossy.
7. 
    Social Proof has significant credibility! The rise of ‘Rate My ?’ Sites should not be
    ignored!

8.  New business models being built around ‘good old fashioned new world real
    estate’… We need to adapt or…..
FIVE COMPELLING REASONS WHY
 YOU SHOULD USE SOCIAL MEDIA
1.  Fish where the fish are…. (800 Million + using Facebook)




 Facebook Targeted Ads
WHO’S THERE NOW?
                You? – Your Community?
                      Your Competitors?

There’ll only be 1 facebook.com/mysuburb

There’ll only be 1 peterbrewer.com


* You must own ‘You’
FIVE COMPELLING REASONS WHY
YOU SHOULD USE SOCIAL MEDIA
2. Grow your business database to convert to clients.
There has to be a method to this madness.



                                                                            to
                                                    “A w  ell managed up
                                                                       ll be
                                                    dat e database wi
                                                     the c urrency of the
                                                     ne           u ”
                                                       w millenniesmPractice Jan
                                                               –B t   n
                                                        Robert Beva
                                                        2000
3. START A CONVERSATION AND BUILD AN
ONLINE RELATIONSHIP WITH YOUR LOCAL
COMMUNITY.
“People don’t care how much you know ‘til they know how much you care...”
4. AMAZING
SEO VALUE
TO YOU AND
YOUR
BUSINESS.
     - Google Juice
Can you spot the difference?
This is what Google sees.
5. Your clients and community
 expect you to be ‘tech savvy’.
                            Are you meeting their expectations?




                                        irtual
                     expec t to see a V
  7% of Ho me Buyers     gents do th
                                     e m.
7                  % of A
Tour. L ess than 1
cial Networking
So Estate Websites 101
 Real
          Tell me     Show
Help me              me how
          what my      the
 find a   house is
 House.    worth.    market is
                      doing.

 PROVE TO ME THAT
  I CAN TRUST YOU
Five most common
     mistakes in social media
 1. Don’t just post listings to your page or profile.
     It’s the Number 1 Don’t!




Make it about your community
         Make it social

              85/15
Five most common
mistakes in social media
             2.	
  Broadcas+ng	
  –	
  not	
  
                   engaging	
  with	
  your	
  
                   clients.	
  	
  
                   It’s	
  a	
  2	
  way	
  
                   discussion.	
  
Five most common
mistakes in social media

             3. Inappropriate
             content used on
             Profiles, Pages and
                Tweets.
Five most common
mistakes in social media
             4. Confusion between Facebook Profiles and Pages




Google can’t see.                       Google CAN see.
Facebook Terms of Service Breach if     Greater flexibility and potential for
used for business.                      business-centred settings.
Five most common
     mistakes in social media
                                          1.    Three posts per week

                                          2.    Daily Facebook interaction

                                          3.    Using channels that work

                                          4.    Grow your follower activities

                                          5.    Promote your online presence



                     nt!
5. Not being consiste
                          d.
   You must be committe            u do
   Budget  time daily…just like yo
   with anything!
Facebook          Pages/Profiles/Ads/Communities


Blogs     Yours/other local blogs/Industry blogs/SEO


YouTube           Your own channel/video tour every listing/community/SEO


Twitter   Local search/personal interests/leads/profile/SEO


Linkedin          Professional and business networks/SEO

Google+                   Maybe?..

Google Profile/Places     YES!


Hootsuite for ‘monitoring’ is cool:
http://hootsuite.com/dashboard#/
Ever felt your ears burning?. Welcome to ‘World of Mouth’




                                   Tripadvisor.com
                                   Ratemyteacher.com
                                   Ratethatagent.com.au
                                   Productreview.com.au
                                   Womf.com
                                   Google.com
           http://www.Google.com/alerts
Five 6 things you can do today or
   tomorrow to get started

1.  Review what we’ve covered today


2.  Create (or amend) your digital footprint


3.  Commit to blogging in whatever shape suits
   you (words-pics-video) (or outsource it!)


4. Share the responsibility around your team


5. Make your efforts about being a ‘Helper Agent’. Don’t hard
   sell!


6. Start listening to what your online reputation is.
Do it yourself ?
        vs
   Delegate it
  (the content piece)
Remember: You can’t delegate
   your own personality

  Authenticity is everything!

               .
Where	
  you’ll	
  find	
  me:	
  

Blog:	
  	
   	
  thatpeterbrewer.com	
  
Facebook:	
   	
       	
  facebook.com/thatpeterbrewer	
  
Facebook:	
  Pge       	
  facebook.com/inlinemedia	
  
TwiEer:       	
       	
  twiEer.com/thatpeterbrewer	
  
YouTube 	
             	
  youtube.com/thatpeterbrewer	
  
Linkedin      	
       	
  linkedin.com/thatpeterbrewer	
  



  	
     	
     	
     	
  Register	
  your	
  name!	
  
“Appy” Hour
                 Five 8 cool iPhone Apps you might like
                      …or might be even be using!


•  1.Autos+tch	
  	
                 •  5.	
  Field	
  Agent	
  


•  2.	
  Half	
  Tone	
              •  6.	
  Prop	
  Guide	
  


•  3.	
  Boxcar	
                    •  7.	
  Reel	
  Moments	
  


•  4.	
  Plas+c	
  Bullet	
          •  8.	
  What’s	
  App	
  

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Introduction to Social Media 101 for real estate

  • 1. The Value of Social Media to Real Estate 101 Peter Brewer
  • 2. Agent 1.0 vs Agent 2.0 ? • Five compelling stats on consumer behavioral trends • Five compelling reasons why you should use social media • Five most common mistakes in social media • Five things you can do today or tomorrow to get started • Maybe some iPhone Apps you might like or might be even be using • As many questions as you like or time permits
  • 3. Do I have a delete key on my forehead?
  • 4. Social Media Does Not Replace What You Currently Do. It Should Be Used To Complement Your Current Suite of Tools.. Print - Online - Quality Marketing Belly to Belly is Still Best
  • 5.
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  • 11.
  • 12. “ Its Word of Mouth on Steroids!” @nik_nik
  • 13. SIX CONSUMER BEHAVIORAL TRENDS 1.  Conversations are moving online (in all age brackets) - email is becoming “old school”. Some Uni’s have stopped issuing email. 2.  People are going mobile. The demise of the Desktop PC is nearing. 3.  Microwave oven society. People demand information NOW. Where’s your Desktop 4.  Free information available to consumers. We are no longer the gatekeepers. 5.  What is our future relevance? Service? Negotiation? 6.  Social sites are growing at a massive rate. More reliable and trusted source of info. Peer info vs traditional media. 86% TRUST word of mouth over glossy. 7.  Social Proof has significant credibility! The rise of ‘Rate My ?’ Sites should not be ignored! 8.  New business models being built around ‘good old fashioned new world real estate’… We need to adapt or…..
  • 14. FIVE COMPELLING REASONS WHY YOU SHOULD USE SOCIAL MEDIA 1.  Fish where the fish are…. (800 Million + using Facebook) Facebook Targeted Ads
  • 15. WHO’S THERE NOW? You? – Your Community? Your Competitors? There’ll only be 1 facebook.com/mysuburb There’ll only be 1 peterbrewer.com * You must own ‘You’
  • 16. FIVE COMPELLING REASONS WHY YOU SHOULD USE SOCIAL MEDIA 2. Grow your business database to convert to clients. There has to be a method to this madness. to “A w ell managed up ll be dat e database wi the c urrency of the ne u ” w millenniesmPractice Jan –B t n Robert Beva 2000
  • 17. 3. START A CONVERSATION AND BUILD AN ONLINE RELATIONSHIP WITH YOUR LOCAL COMMUNITY. “People don’t care how much you know ‘til they know how much you care...”
  • 18. 4. AMAZING SEO VALUE TO YOU AND YOUR BUSINESS. - Google Juice
  • 19. Can you spot the difference?
  • 20. This is what Google sees.
  • 21. 5. Your clients and community expect you to be ‘tech savvy’. Are you meeting their expectations? irtual expec t to see a V 7% of Ho me Buyers gents do th e m. 7 % of A Tour. L ess than 1
  • 22. cial Networking So Estate Websites 101 Real Tell me Show Help me me how what my the find a house is House. worth. market is doing. PROVE TO ME THAT I CAN TRUST YOU
  • 23. Five most common mistakes in social media 1. Don’t just post listings to your page or profile. It’s the Number 1 Don’t! Make it about your community Make it social 85/15
  • 24. Five most common mistakes in social media 2.  Broadcas+ng  –  not   engaging  with  your   clients.     It’s  a  2  way   discussion.  
  • 25. Five most common mistakes in social media 3. Inappropriate content used on Profiles, Pages and Tweets.
  • 26. Five most common mistakes in social media 4. Confusion between Facebook Profiles and Pages Google can’t see. Google CAN see. Facebook Terms of Service Breach if Greater flexibility and potential for used for business. business-centred settings.
  • 27. Five most common mistakes in social media 1.  Three posts per week 2.  Daily Facebook interaction 3.  Using channels that work 4.  Grow your follower activities 5.  Promote your online presence nt! 5. Not being consiste d. You must be committe u do Budget time daily…just like yo with anything!
  • 28. Facebook Pages/Profiles/Ads/Communities Blogs Yours/other local blogs/Industry blogs/SEO YouTube Your own channel/video tour every listing/community/SEO Twitter Local search/personal interests/leads/profile/SEO Linkedin Professional and business networks/SEO Google+ Maybe?.. Google Profile/Places YES! Hootsuite for ‘monitoring’ is cool: http://hootsuite.com/dashboard#/
  • 29. Ever felt your ears burning?. Welcome to ‘World of Mouth’ Tripadvisor.com Ratemyteacher.com Ratethatagent.com.au Productreview.com.au Womf.com Google.com http://www.Google.com/alerts
  • 30.
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  • 32. Five 6 things you can do today or tomorrow to get started 1.  Review what we’ve covered today 2.  Create (or amend) your digital footprint 3.  Commit to blogging in whatever shape suits you (words-pics-video) (or outsource it!) 4. Share the responsibility around your team 5. Make your efforts about being a ‘Helper Agent’. Don’t hard sell! 6. Start listening to what your online reputation is.
  • 33. Do it yourself ? vs Delegate it (the content piece) Remember: You can’t delegate your own personality Authenticity is everything! .
  • 34. Where  you’ll  find  me:   Blog:      thatpeterbrewer.com   Facebook:      facebook.com/thatpeterbrewer   Facebook:  Pge  facebook.com/inlinemedia   TwiEer:    twiEer.com/thatpeterbrewer   YouTube    youtube.com/thatpeterbrewer   Linkedin    linkedin.com/thatpeterbrewer          Register  your  name!  
  • 35.
  • 36. “Appy” Hour Five 8 cool iPhone Apps you might like …or might be even be using! •  1.Autos+tch     •  5.  Field  Agent   •  2.  Half  Tone   •  6.  Prop  Guide   •  3.  Boxcar   •  7.  Reel  Moments   •  4.  Plas+c  Bullet   •  8.  What’s  App