6. Web 1.0 was. . .
• One way
communication
• Static home pages
• Organizational control
• Minimal multimedia
• Site as destination
7. Web 2.0 is. . .
• Conversation
• Dynamic content
• User contributions
• Multimedia-rich
• Outposts on the web
8. Key Features
• Require minimal technical skills—no programming
• Facilitate connections, sharing, collaboration—2-way
communication!
• Privacy and control settings
• Different platforms support different online goals/tasks
• Support/facilitate multimedia sharing
• FREE or very low-cost
24. and
Fan
Pag
es
(Fac
Social Networks ebo
ok) &
Profil
es,
Org
Pag
es
and
Grou
ps
(Link
edIn)
• Can
shar
e
25. Blogs
• Easy publishing platform
• “Posts”—more timely
information
• “Link Love”
• Commenting to create
community
• Easily incorporate/share
media
26. Twitter
• 140 character “tweets”
• “Followers” & “Following”
• Great for sharing links/tips
and making connections
• #Hashtags for events,
topics
• Can access via web,
mobile, IM.
27. Multimedia Sharing
• Platform for
sharing/finding
multimedia
• Can create community
around media
• Can access via web, on
smart phones.
• Embed/linking/download
features
28. Wikis
• Easy-to-use publishing platform
• More flexible than a blog
• Good for collaborative projects
• Can embed media, documents
29. Content Curation Tools
Easily create regular summaries
of relevant content to share
with members
“Bookmarklet”
Annotation/commenting
Groups
42. Initial Questions
Where are your members “hanging out” online
now? How can you leverage that?
What do they want/need from you?
What goals do you have?
What kinds of content/information will you
share?
Where/how can you run experiments?
43. Tips for Getting Started
Discover the technographics of your members.
Choose tools that work for your goals, content
and member preferences
Start slow and stay focused
Commit to post
Build in learning loops and measurement
Respond to engagement
Hang in there!
44. Tips for Building Momentum
Move beyond “broadcasting”
Connect your channels
Try cross-platform campaigns
Invite member assistance
Integrate social media into face-to-face
activities/events