INTERVIEW
Suresh Kumar,
Ph.D. Research Scholar,
Aryabhatta Knowledge University, Patna
• “If we want to know how people feel what
they experience and what they remember,
what their emotions and motives are alike,
and the reasons for acting as they do – why
not ask them”
-G.W.Allport
• According to witles
“face to face conversation”
• According to Bingham and Moore (1924)
“A conversation with a purpose”
• According to Lindzey Gardner (1968)
A two-person conversation initiated by the
interviewer for the specific purpose of
obtaining research-relevant information and
focused by him on the content specified by
the research objective of description and
explanation.
Function of interview
• Description
provides insight into the nature of social reality.
due to spending time with the respondents,
interviewer understand their feelings and attitude
more clearly.
• Exploration
provides insight into unexplored dimension of
the problem. Effective exploratory device for
identifying new variables can prove to be .
Characteristic of interview
According to black and Champion :
• Personal communication: face to face contact,
conversational exchange and verbal interaction.
• Equal status
• Question are asked and responses received
verbally.
• Information is recorded by the interviewer
• The relationship between them is transitory
• The interview is not necessarily limited to two
persons.
• Flexibility in the format of the interview.
Types of interview
Unstructured v/s structured
interview
Unstructured interview
• The nature of question is their in the mind of
the interviewer and it is ask in
unsystematically order.
• It is Flexible in nature ,being presented in the
form of guide.
The interviewer has :
• Only general nature of the questions in mind
• Has no prior indication of the specific issue On
which the questions are to be asked
• Has not ordered questions
• Has no time limit
Advantages
• Interview conducted in the form of natural
conversation
• Great possibility of exploring in an
unrestricted manner
• Interview can focus his attention on
respondents area of interest.
limitations
• The data obtained from different respondents
cannot be compared with each other
• Reliability of the data becomes doubtful
• The obtained data cannot be quantified
• Time wasted
• Some aspects may be left out in discussions
Structured interview
• The questions as well as their sequence is
fixed
• It allows little freedom to make adjustments
to any of its elements
• The interviewer is expected to act in a neutral
manner
• This form is employed in quantitative research
In this interview following dimensions
are regulated:
• Specifying the setting of the interview
• Regulating questions and the range of
responses
• Controlling interviewer-interviewee
characteristic
• Limiting the facets of the problem
Standardized v/s
unstandardized interview
Standardised interview
In standardized interviews, answer to each
question is standardised as it is determined by
a set of response categories given one of the
given for this purpose
Mainly used in quantitative research
Unstandardised interview
• In Unstandardised interview responses are left
open to the respondent.
• Mainly used for qualitative research.
Individual v/s group
interviews
• In individual interview the interviewer
interviews only one respondent at a time
• In group interview ,more than one respondant
are interviewed simultaneously.
Self –administered v/s other-
administered interview
Self-administered interview
• The respondent is supplied a list of questions
along with instructions for writing answers in the
appropriate place on the interview form.
Other – Administered interview
• The interviewer himself writes answers to
questions on the response sheet
Unique v/s panel interview
Unique interview
• the interviewer collects entire information in
one interview. He not barred for approaching
the interview for the second time for seeking
additional information.
Panel interview
• The interviewer collects information from the
same group of respondents two or more times
at regular intervals.
Soft v/s hard interview
Soft interview
• Interviewer holds a secondary position in the
process of data collection but he guides the
respondants without putting any pressure on
them.
Hard interview
• The interviewer question the validity and the
completeness of the answer obtained, often
warning the respondent not to lie .
• This type of interview appears more in
quantitative than in qualitative form.
Personal v/s Non-personal
interviews
Personal interview
There is a face to face contact between the
interviewer and the interviewee.
Non-personal interview
No face to face relationship but information is
collected through telephone , computer or
some other medium.
Other types
Focused interview
• It is focused on a specific topic .
• In this all respondents are subjected to same
experience .
• Similar to semi-structured interview
According to Sarantakos (1998) it has
following advantages
1. The respondants gets relatively more
freedom of responding to questions
2. Interviewer’s role is mild
3. Information is more specific
4. Opportunities for increased information are
greater
Telephone interview
• More common in western societies, but it is
now being used in urban areas.
• News papers, radio and T.V personnel use this
method more to asses public opinion on
important issues
advantages
• It is fast
• Can be recorded on machine
• It is cheep as not many investigators need to
be appointed .It cost one –fourth or one –fifth
of the cost of personal interview
• Respondants can be contacted at their
convient time even in the evening
• Respondants remain more anonymous than in
the personal interview
Disadvantages
• Each selected respondant in the sample may
not own the telephone (i.e. he may be talking
on family telephone) and therefore may not
feel free in answering .
• Respondants are often less motivated over the
telephone because the respondant can
terminate the interview at his will.
• Sometimes, the respondants can be
distrustful, particularly when they believe that
the interviewer is playing prank on them.
• Since respondant has to give quick answers on
telephone, he may not be able to think much
on his answers.
In India this method cannot be much vogue
• Number of telephone is very small .
• The cost is comparatively high .
• Inclusion of poor people in sample is
prevented.
• Information received is not adequate.
• The response rate for telephone survey is
very much lower that achieved in personal
interview.
Computer interview
• This interview is conducted with the help of
computers.
• In India this method is not popular.
Condition for a successful interview
Gardner (1956) has pointed out three condition,
for successful interviewing…
Accessibility
For giving information important that the
respondant understands what is required of
him and he is also willing to provide
information he possesses.
Understanding
The respondant sometimes is not able to
understand what is expected of him.
Unless he understands the significance of the
research/survey the extent of interview
demands, the concepts and the terms used , the
nature of answers which the interviewer expects
from him, his answers might be off the point.
Motivation
The respondant needs to be motivated not only for
giving information but also for giving accurate
information. The fear of consequences,
embarrassment at ignorance, being suspicious
about the interviewer, and dislike of the subject are
some of the factors which decrease the level of
respondent's motivation .The interviewer,
therefore, has to try to reduce the effect of these
factors.
Merits of interview
Gordon (1969)has listed five major advantages of
the interview technique as under
Quick information
Proper interpretation: respondants interprete the
questions properly.
Flexibility
Checking validity
Control: exercising control on the context of
questions and answers is possible.
………Besides this
 The response rate is high
 In-depth probing is possible
 respondent's confidence can be sought
through personal rapport
 Interviewer can explain difficult terms and
remove confusion and misunderstandings
 Administration is easy because respondants
are not required to be educated or handle
long questionnaires
 Interviewer gets opportunity to observe
respondants’ non-verbal behaviour
Identity of the respondant is known and
Since all questions asked by the interviewers
are answered by the respondants,
completeness of the interview is guaranteed.
limitations
Limitations
 The interviewees can hide information or give
wrong information because of fear of identity.
 Interviews are more costly and time-consuming
than questionnaires.
 The nature and extent of responses demands
upon interviewee’s mood. If he is tired, he will
be distracted. If he is in hurry, he will try to
dispose off the interviewer quickly.
There could be variability in responses with
different interviewers, particularly when
interview is unstructured.
The interviewer may record the responses
differently, depending upon his own
interpretations sometimes.
It offers less anonymity than other methods.
It is less effective for sensitive questions.
Interview

Interview

  • 1.
    INTERVIEW Suresh Kumar, Ph.D. ResearchScholar, Aryabhatta Knowledge University, Patna
  • 2.
    • “If wewant to know how people feel what they experience and what they remember, what their emotions and motives are alike, and the reasons for acting as they do – why not ask them” -G.W.Allport
  • 3.
    • According towitles “face to face conversation” • According to Bingham and Moore (1924) “A conversation with a purpose”
  • 4.
    • According toLindzey Gardner (1968) A two-person conversation initiated by the interviewer for the specific purpose of obtaining research-relevant information and focused by him on the content specified by the research objective of description and explanation.
  • 5.
    Function of interview •Description provides insight into the nature of social reality. due to spending time with the respondents, interviewer understand their feelings and attitude more clearly. • Exploration provides insight into unexplored dimension of the problem. Effective exploratory device for identifying new variables can prove to be .
  • 6.
    Characteristic of interview Accordingto black and Champion : • Personal communication: face to face contact, conversational exchange and verbal interaction. • Equal status • Question are asked and responses received verbally. • Information is recorded by the interviewer • The relationship between them is transitory • The interview is not necessarily limited to two persons. • Flexibility in the format of the interview.
  • 7.
  • 8.
  • 9.
    Unstructured interview • Thenature of question is their in the mind of the interviewer and it is ask in unsystematically order. • It is Flexible in nature ,being presented in the form of guide.
  • 10.
    The interviewer has: • Only general nature of the questions in mind • Has no prior indication of the specific issue On which the questions are to be asked • Has not ordered questions • Has no time limit
  • 11.
    Advantages • Interview conductedin the form of natural conversation • Great possibility of exploring in an unrestricted manner • Interview can focus his attention on respondents area of interest.
  • 12.
    limitations • The dataobtained from different respondents cannot be compared with each other • Reliability of the data becomes doubtful • The obtained data cannot be quantified • Time wasted • Some aspects may be left out in discussions
  • 13.
    Structured interview • Thequestions as well as their sequence is fixed • It allows little freedom to make adjustments to any of its elements • The interviewer is expected to act in a neutral manner • This form is employed in quantitative research
  • 14.
    In this interviewfollowing dimensions are regulated: • Specifying the setting of the interview • Regulating questions and the range of responses • Controlling interviewer-interviewee characteristic • Limiting the facets of the problem
  • 15.
  • 16.
    Standardised interview In standardizedinterviews, answer to each question is standardised as it is determined by a set of response categories given one of the given for this purpose Mainly used in quantitative research
  • 17.
    Unstandardised interview • InUnstandardised interview responses are left open to the respondent. • Mainly used for qualitative research.
  • 18.
  • 19.
    • In individualinterview the interviewer interviews only one respondent at a time • In group interview ,more than one respondant are interviewed simultaneously.
  • 20.
    Self –administered v/sother- administered interview
  • 21.
    Self-administered interview • Therespondent is supplied a list of questions along with instructions for writing answers in the appropriate place on the interview form.
  • 22.
    Other – Administeredinterview • The interviewer himself writes answers to questions on the response sheet
  • 23.
  • 24.
    Unique interview • theinterviewer collects entire information in one interview. He not barred for approaching the interview for the second time for seeking additional information.
  • 25.
    Panel interview • Theinterviewer collects information from the same group of respondents two or more times at regular intervals.
  • 26.
    Soft v/s hardinterview
  • 27.
    Soft interview • Interviewerholds a secondary position in the process of data collection but he guides the respondants without putting any pressure on them.
  • 28.
    Hard interview • Theinterviewer question the validity and the completeness of the answer obtained, often warning the respondent not to lie . • This type of interview appears more in quantitative than in qualitative form.
  • 29.
  • 30.
    Personal interview There isa face to face contact between the interviewer and the interviewee. Non-personal interview No face to face relationship but information is collected through telephone , computer or some other medium.
  • 31.
  • 32.
    Focused interview • Itis focused on a specific topic . • In this all respondents are subjected to same experience . • Similar to semi-structured interview
  • 33.
    According to Sarantakos(1998) it has following advantages 1. The respondants gets relatively more freedom of responding to questions 2. Interviewer’s role is mild 3. Information is more specific 4. Opportunities for increased information are greater
  • 34.
    Telephone interview • Morecommon in western societies, but it is now being used in urban areas. • News papers, radio and T.V personnel use this method more to asses public opinion on important issues
  • 35.
    advantages • It isfast • Can be recorded on machine • It is cheep as not many investigators need to be appointed .It cost one –fourth or one –fifth of the cost of personal interview • Respondants can be contacted at their convient time even in the evening • Respondants remain more anonymous than in the personal interview
  • 36.
    Disadvantages • Each selectedrespondant in the sample may not own the telephone (i.e. he may be talking on family telephone) and therefore may not feel free in answering . • Respondants are often less motivated over the telephone because the respondant can terminate the interview at his will.
  • 37.
    • Sometimes, therespondants can be distrustful, particularly when they believe that the interviewer is playing prank on them. • Since respondant has to give quick answers on telephone, he may not be able to think much on his answers.
  • 38.
    In India thismethod cannot be much vogue • Number of telephone is very small . • The cost is comparatively high . • Inclusion of poor people in sample is prevented. • Information received is not adequate. • The response rate for telephone survey is very much lower that achieved in personal interview.
  • 39.
    Computer interview • Thisinterview is conducted with the help of computers. • In India this method is not popular.
  • 40.
    Condition for asuccessful interview Gardner (1956) has pointed out three condition, for successful interviewing… Accessibility For giving information important that the respondant understands what is required of him and he is also willing to provide information he possesses.
  • 41.
    Understanding The respondant sometimesis not able to understand what is expected of him. Unless he understands the significance of the research/survey the extent of interview demands, the concepts and the terms used , the nature of answers which the interviewer expects from him, his answers might be off the point.
  • 42.
    Motivation The respondant needsto be motivated not only for giving information but also for giving accurate information. The fear of consequences, embarrassment at ignorance, being suspicious about the interviewer, and dislike of the subject are some of the factors which decrease the level of respondent's motivation .The interviewer, therefore, has to try to reduce the effect of these factors.
  • 43.
    Merits of interview Gordon(1969)has listed five major advantages of the interview technique as under Quick information Proper interpretation: respondants interprete the questions properly. Flexibility Checking validity Control: exercising control on the context of questions and answers is possible.
  • 44.
    ………Besides this  Theresponse rate is high  In-depth probing is possible  respondent's confidence can be sought through personal rapport  Interviewer can explain difficult terms and remove confusion and misunderstandings
  • 45.
     Administration iseasy because respondants are not required to be educated or handle long questionnaires  Interviewer gets opportunity to observe respondants’ non-verbal behaviour Identity of the respondant is known and Since all questions asked by the interviewers are answered by the respondants, completeness of the interview is guaranteed.
  • 46.
    limitations Limitations  The intervieweescan hide information or give wrong information because of fear of identity.  Interviews are more costly and time-consuming than questionnaires.  The nature and extent of responses demands upon interviewee’s mood. If he is tired, he will be distracted. If he is in hurry, he will try to dispose off the interviewer quickly.
  • 47.
    There could bevariability in responses with different interviewers, particularly when interview is unstructured. The interviewer may record the responses differently, depending upon his own interpretations sometimes. It offers less anonymity than other methods. It is less effective for sensitive questions.